Inspirit Senior Living

When my mother moved in we were told she would be assigned an "ambassador" to help her learn her way around. My mother was there for over 2 weeks with no sign of an ambassador. I finally had to call the office & complain before the ambassador introduced herself to my mother. The only thing she did was show mom the dining area & never came back to show her any of the other amenities. We had an issue getting paperwork completed so that my Mom could file for VA aid and assistance. The office kept saying it was the responsibility of the physical therapists that were contracted to work for Creekside to fill out the paperwork. Since the physical therapists don't work directly for Creekside they felt it wasn't their responsibility to complete the paperwork. It took over two months of many phone calls, visits to the office, emails, and much wasted time to finally get the paperwork completed. This was extremely stressful and unnecessary. The food isn't that great (my mother's words).

They are good people and they take care of what they have to take care of. My wife is happy and I think that this is the biggest thing when it came to choosing a community.

Overall it has been a positive experience with Wyncote Place and mom seems to be improving and doing well. It is not a huge facility, it is off the beaten path and it is a pretty setting. Staff have all been friendly and helpful. It is difficult to see her because of their limited visiting hours. I would absolutely recommend to others looking.

We had an average tour with Windlands South, they did a good job at showing us around. It was just too expensive and not the right fit for my brother.

We chose The Gardens at Wakefield because of the size of the apartment for the cost. I do think they could have more of a variety for those who have specialized diets and focus more on those diets and what they are. The location of the facility is great, it seems to be very quiet and all of the residents are very friendly. The staff always do their best to help and I would recommend to others looking.

The staff members have all been friendly and continue to keep us will informed on everything that is going on. Our loved ones carpet in the her apartment is pretty stained and dirty so the house keeping could use some improvement. Also, the residents sometimes tend to wonder into our loved ones personal space so that issue could be resolved.

Willowbrook was too big for my dad. It has separate housing based on level of care. It was also very expensive.

I would recommend this community for anyone that has a loved one and is looking for a good community for them to be in. They have activities like bingo and more for the residents to participate in daily.

My tour at Windlands South was a good experience. They provide meals for residents and have people come in to clean and help out. I felt they were on par with the place I ended up choosing. But I wanted to be closer to my daughter. And another minor reason I chose a different place - theirs is a very tall building, which would not good with my vertigo!

Excellent staff, very professional. The place was just a little to fancy for my loved one.

This is a nice facility. The staff are friendly even though they are a little short staffed right now.

We have had one meal there ourselves and that was pretty good, our loved one hasn't been able to participate much in the activities but by looking at the schedule they look to be very good. We checked our a lot of other places and all are very expensive, but for the level of care here, you are getting a good value.

The community is very neat and clean and the staff is friendly and helpful. They do a great job taking care of my loved one and the food is great also. I would recommend this community to others based on my experience. They have a gym on site also.

We chose The Gardens at Liberty Park because of the convenience of the location and the fact that they do take medicaid. The room sizes here are pretty good. They could improve on their communication to families, but it is getting better after speaking with them. It is really clean in the common areas but her room is not as clean as it could be. Overall I would recommend to others who are looking.

A very nice facility,the staff treated us great on our tour and answered all our questions and addressed all our concerns

'the community is kept neat and clean and the staff is very friendly. They have activities available for us to do and the food is pretty good. I would recommend this community to others based on my experience.

I think they don't have a lot of activities and I think it could be more. The trash is put in the hallway and it doesn't seem to be picked up in a timely manner. The carpets could use a refresh or a deep clean. They seemed to be more friendly during the sales process. Now the staff don't seem to be as friendly with us. I don't see the staff very often, I think the staff could be more out and about. There is no staff after 5 at night. It would be better if they had more staff in the evening. The community has a hard time keeping a chef.

I would tell others that it is a nice fairly upscale community. They have a great view with outdoor areas. The rooms are light and bright. Overall it is a good place. I wish they had more staff sometimes to assist the residents more.