Leisure Care, LLC/One Eighty

My experience with Fairwinds has been a fine one. I have no complaints. I'm satisfied with the staff, facility, and care provided.

Things are going well here so far, we don't get to visit often but we've heard nothing but good things. They do a great job with the memory care here, we toured quite a few communities in the area and that one really stood out to us as being a great place for memory care.

Overall I think they do a great job at Treeo. It's a very nice looking, very clean and well kept community, and the staff are all friendly and professional. This is a community intended for completely independent and active seniors, so they don't offer much in the way of care or planned activities, but for those looking for this style of senior living it is a very nice place.

no availability in assisted living with a waitlist. They would have allowed a bathtub to be added by my dad.

We love it, she is really happy here. A little more variety in the activities would be nice. They mostly just have bingo and crafts, and movie night once in a while, and live entertainment once in a while, but she wishes there were more outings. She loves the food. They had the most reasonable price, and they able to help us set up ways to pay, loans and benefits we could apply for, other places didn't do that. Tracy was wonderful about soothing my concerns, about the transition. And actually the nurses have been better so far.

When I arrived an awesome band ensemble was playing! The cafe was open and was stocked with cheese and crackers, coffee, tea etc. The place is clean, friendly and smells nice. Great dining room and library as well as a fitness program that seems hard to beat.

My husband and I visited the community today to preview it as a potential place for my mother. I was really impressed with the facility and the staff. Gwyn gave us a complete tour, introduced us to staff, told us about expansion plans and answered all of our questions. We visited the dining room and observed the food and service. I asked a table of nice ladies how the food is and they all commented that it is delicious. The food looked good and very well prepared. The residents really seemed happy and content. I have read the reviews and all of the recent reviews are very positive. Gwyn told us that they had a change in Exec. Directors early on and it seems that the negative reviews were from that transitional period. I was very pleasantly surprised at the facility, the activities and the whole atmosphere and I really like that they don't segregate residents based on their care needs. This community might just be the perfect fit for mom.

The facility is currently under construction which somewhat effects the overall look but the facility offers positive aspects. The staff is very friendly and personable and immediately within a day learned my dad's name and recognized him and engaged him. My dad was also encouraged by the staff to get active in groups sessions and group activities. What really stood out for me was how soon after moving in my dad began calling it home.

They have sent in people before they were trained on CPAP. She’s been out on outings. It’s great. Fairwinds was one of the first communities we saw and I wish we’d just picked it right away. My loved one has seen people move out – but they come back. Part of it is the open kitchen at Fairwinds, so you can eat anywhere from 7 to 6.

Treeo is a brand new facility in Orem, Utah. We toured this facility while looking for a place for my mother-in-law. The facility is lovely with full, modern (stainless steel appliances) kitchens and decent sized apartments. Bathrooms are handi-cap accessible with step in showers and high toilets. The meal we had in the dining room was very tasty with moderate portion sizes. Staff is very friendly and seem to know their residents well. The only drawback, in my opinion, was the lack of an outdoor garden space where residents could relax and socialize. The interior courtyard is, instead, the parking lot. For young retirees able to live independently, this would be a wonderful residence. Unfortunately we needed the option of more assisted care and choose to go elsewhere.

As a health professional this is one of the facilities I frequently visit, especially the memory unit, had the opportunity to observe the kind of care is provided and I have to mention, the staff is very friendly, kind and seems to understand the importance of caring of people in such need as Alzheimer's patient's. The person who actually is in charge of unit knows what she is doing and definitely to her the priority is the patient and the families.Thank you very much for all you do to each and everyone of the staff working there, I highly recommend this unit if you are looking for a place kind, clean and caring.

The biggest thing is… my mom says the food. My mom would like more familiar foods. They do a good job with the laundry. It’s the community that my mom felt the most comfortable with. It’s close to two of her children and that made her feel more comfortable. There is enough parking.

It’s a very nice place as far as the ability their quality of life still and still help them when they need the help.. good food, they’ve got good food there, pretty friendly staff. Not much of an outside area, with a couple of benches. Parking can be a little rough.

Those places are very expensive. They charged $19 a plate for Easter dinner for guests. I really like the place and they’re happy there. They are always doing something, field trips and exercises classes. The residents all really happy and interact with each other. I was really impressed with the physical therapy there. That was part of why we chose this community.

Nice, very new - only opened about two weeks. It is a retirement facility, not set up for independent living the same way others are.

The staff are friendly here. When I call, they are willing to talk to me and answer my questions. However, I think that they need more staff. When the residents press their buttons, to go to the bathroom for example, it takes them 15-20 minutes to respond. Also, sometimes they give the medicine late because they get tied up in things. However, they have a lot of activities to do! They have classes and go on scenic drives together! For the price, it's a bit on the high end, but cheaper than some of the others I've seen. They do kind of nickle and dime you though, and charge for every little service. One complaint would be the communication between the staff. Sometimes, I get approached about the same situation multiple times and it doesn't seem like they communicate well with each other. Here, my loved one is able to have a bigger room. She is able to go to the restaurant and pick a meal off the menu. The amenities and accomodations are nice. The staff are friendly and know everyone's names.

I feel like we are getting what we pay for. The managment staff I talk to is a five. They are very concientious in coming if she needs something. They do have bible study, but she wishes there was a gym. She would like to go on a few outings. She loves the food, the food is a five. They need a van that will transport wheelchairs. I have heard they are trying to get one. We liked the atmosphere a lot, and the really friendly administrative staff. It won't win a beauty contest, but they have a motto, something about we treat you like it's your home and we make you feel at home. It's true too! I would recommend them to everybody.

They do a good job with the care here, and the facility itself is nice looking. We did have a few issues however, and ended up having to move my loved one out. My loved one was in a shared room, and was having issues with the roommate (living space crowded with medical equipment, and an absolutely-no-lights-at-night rule) that lead to a few falls. I feel like these issues could have been resolved by simply placing her with a different roommate, but that solution wasn't ever one they tried. It was a nice place but unfortunately did not work out due to these circumstances.

Within budget - offers flexible hours and some transport. Nice environment. Clean and residents appear happy.

Making the decision for my father to go to a Memory Care Unit was not fun or enjoyable. Barb at MacKenzie Place was very helpful, professional and took some of the fear, and weight off of a decision no one "wants" to make. The place is clean, the staff very friendly and knowledgable and they all seem to take of the family as well as the resident.