Sagora Senior Living

To be honest, there was a hiccup when moving in and ended up with a different room and not the one I picked out. I know mistakes are made and was compensated on my community fee. I am struggling with the survey but wanted to provide more context. My mom is very happy there and is more engaged than she has been in a long time which is awesome. It is an old building and hard to keep looking nice all the time. I have had no issues with the care services, but someone else has had a little. The meals overall are good most of the time but occasionally run out of items and some meals are better than others. The activities are varied and inclusive. [name removed] does a great job and my mom participates in many. The value for cost is a 5 based off other facilities I prices. I would recommend to others and it is an overall nice community with a friendly staff which genuinely care about the residences. My family member has enjoyed the time there.

The overall experience has been good and the staff are very friendly and provide very good quality of care. The meals and dining has changed since last year, it is not as good of a menu and the quality of cook as last year. They could use more staff, they are very slow...hopefully this will improve with The Harrison, it has only been a few weeks. The activities are ok, our loved one doesn't attend many, sometimes the ones she might be interested in are too early in the day. Ok value, of course everything is so expensive

My one current concern is that they were not prepared with their generators to maintain the facility during the recent hurricane that caused power outages in Conroe. I thought all care facilities were required to have generators that passed inspection. What happened there?

I was very pleased. I would recommend to others.

It has simplified my life tremendously I have other Obligations specifically, my family and grandsons, so it is a relief for me to not have to worry about him being by himself he had. He has friends there, and they look out for each other. I would recommend it to my friends. It's centrally located. They have all the amenities that an independent living facility can offer. They have updated the entire interior and the apartments there have been empty at the time of the renovations it's that it was the best of option for my brother who is in stage pulmonary disease, and at some point we need to go to assisted living but we have been able to manage with him.

We have not had good experiences with the cleaning staff that is supposed to clean the personal room. They recently made some changes in the food department, so will wait to comment there. As far as value for the money, just a short while back, they put a note on the door for all the residents without any discussion that the monthly rate would be increased by $[removed]/month. This is an absurd amount to increase all at once, in my opinion.

It's a nice place, and I would recommend to others.

My aunt was there for 14 months. During that time she was in both areas, assisted living & memory care. Overall the care & concern were very professional. Food very good & several choices. Personnel helpful & attentive to her needs & my inquiries. I can only compare Caydsnce to two other similar care facilities & I would place them second compared to [removed].

My Husband and I recently decided we wanted to change our lifestyle and take it easy l called A PLACE FOR MOM I got calls from representatives of several independent living communities. The first I called was Asher Point. The family met and toured the apartments that were available. The residents and employees were very friendly and the facility was clean and welcoming. After our tour we agreed we had found a place for Mom and Dad.

When you have no idea what to do a place for mom can be a big help. It’s good to start looking before you absolutely need it because you have time to make decisions and assess the situation. We got my mom in a nice place where she’s so much better off. It is not assisted living. It is senior housing and they have a lot of amenities there. The woman who helped me actually showed me what we could afford, Where as I had no idea before. The only problem was the woman who helped me, did not live in the area, and was not familiar with where we were living and what was close by. But she was knowledgeable enough to direct us to the right direction.

Nice facility, competent and caring staff. Independent living, assisted living and memory care all under one roof. Reasonable price. They honestly seem to sincerely care about and value their residents. The staff is competent and friendly.

Stay on top of promises. Make sure your love one has someone verifying what is being done. I would recommend HarborChase of South Oklahoma City, just make sure to stay on top of things!

The nurses and regular aides have been the same for the whole 18 months which I like. But, things have slipped since the management left. The biggest thing (which I told the new Manager) is the aides shouldn't have access to their cellphones while they are working because they are on them too much when they should be caring for the residents and engaging with them. And of course, everyone blames the other shift for things not being done....The manager of the facility and the Memory Care unit have both left in the last couple of months. I met with the new Manager of the facility and I think he will make some necessary changes. Biggest problem is the aides not doing their jobs. So Staffing is always an issue

My mother was a resident of the Veraden assisted living facility for the last year of her life that ended May of 2024, The nursing staff at the Veraden are some of the most compassionate people I have ever met. However, the Senior management of the nursing staff was mediocre at best. I think this is why the turnover rate is very high and morale is often noticeably low. The facilities are nice but maintenance is often very slow to respond and requires multiple requests. The activities are second to none and are varied and high quality, The support staff are kind and friendly but there is an overriding problem of communication throughout all staff. The food quality is marginal, and the menu is rarely changed. it is evident that cost overrides quality and taste.

Recommend getting a camera installed in the room to watch over loved one. Most of the staff is great but there are always a few that aren't and it's usually the midnight shift. There are tons of activities at the facility and out of the facility for ppl to enjoy and it feels more like a resort/hotel/apartment and not a nursing home. This is definitely one of the best places for my loved one and I'm glad it's not too far from me. It does cost a lot and I'm not too fond of the annual increase but it's the best place out of the other facilities I toured for my loved one.

We have a new Executive Director and there has been a number of changes in the staff. Haven't had a lot of interaction with most of them yet. CNA's are very helpful and caring. Housekeeping is very good. I probably should have given it a 5 rating. The meals are good quality and the servers do an excellent job. The move in went very smoothly because we hired movers that specialize in this and they packed up things from our home and unpacked everything here, even hung pictures and wall decorations. All we had to do was walk in! There are a lot of activities but my husband and I are disabled and I'm don't participate much. There is a driver that takes residents to medical appointments. Once a week there is a trip to Walmart and on Friday the van goes to a different restaurant for lunch. And sometimes they have different trips during the week. Overall The Veraden is a very nice facility and I would recommend it.

I would recommend it to others. The food is outstanding and so far the care of the residence is good. The only complaint that I have is that sometimes it's hard getting to speak with the nursing staff. You have to leave multiple messages and just keep trying back before you can get to speak with the nursing staff. I feel like it would help if they had a better system or way to communicate with family members and residents with questions. Other than that so far, everything has been great.

Since the name change, the food has improved greatly. My father hasn’t complained as much about the options and overall taste. They are a little slow to take care of maintenance items I’ve brought to their attention. My dad has been there for 3 months and we’ve complained his toilet doesn’t flush simple toilet tissue. I’ve also asked for broken irrigation boxes to be replaced. They’re right in front of his backdoor entrance. My dad’s place was pretty dirty when we got the keys. We cleaned all the windows inside and out, the floors were pretty bad, and his patio was full of spider webs and miscellaneous debris. Once all that was done, my dad moved in, has been happy, and has made friends.

Mom has enjoyed her stay. The property has been bought by another company and the facility is now called Lynridge of Waco. New owners are making improvements. The food has improved since moving there.

We were very impressed with the pecan point especially with the cleanliness and how nice everyone was. Once she got moved in they changed directors and things changed a little bit. I’m not as happy as I thought I was going to be but so far it is OK.