Sinceri Senior Living

So far, we are very impressed with The Village at Valley Creek. The number of staff in relation to the number of residents is very high, and the staff themselves are always very caring, friendly, and out going. I've never seen a frown or heard a bad word. The all seem very competent. The food here seems to be very balanced, and great care is always taken with how it is presented. I also appreciate that they have quite a few activities because my husband is very outgoing and loves to socialize. We are very pleased with The Village so far and would recommend the community to others.

Thank you for all you did to get my Dad transferred from Louisiana to Elmcroft! You are so sweet and we are so happy here! The staff is amazing and take such good care of my Dad!

My Mother-in-law is here and she really likes the facility. Things seem to be going well for her. The staff keeps the residents very active, involved in activities, and they check up on them regularly. They’ve been very good and are always very positive and friendly. The food is actually really good as well. It’s always well balanced and there are always at least 2 entrees to choose from. The facility will take the residents out to museums, there are tea rooms for the ladies, and they have activities like bingo, movies, sing-a-longs, and inspirational meetings. There’s a full calendar with something going on every day. The cleanliness is also very good, it’s one of the reasons we ended choosing this place. I recommend them.

The tour went very well and the staff were very friendly and answered all my questions. They had a unit available, and they were sensitive to the time constraint on my family in getting both parents into an assisted living residence. We decided on this facility.

My husband moved in earlier this year.. what a relief to know he is happy and well taken care of! This was a big decision for our family but we see it was the right decision. What a wonderful team!!

My dad has lived here after being in another community. From the time I first walked in through every visit the activities are going on. The love and care the staff show him is unremarkable! He is so happy, clean and well nourished. I tell everyone I know about this community and that they should move their loved one to The Village at Valley Creek.

My parents have been in four different assisted living memory care facilities. Magnolia Springs is by far the best! The staff is exceptionally kind and compassionate. The management team is also kind, and they do a great job in managing the facility. One of the things that has impressed me the most is that everyone there follows through with what they say – no empty promises! Magnolia Springs is a top-notch facility!

Outstanding staff and attraction to detail. Customer service friendly cares above and beyond for all residents. Communication is excellent with medical professionals!

Professional – caring – clean – excellent staffing.

This is a very nice facility. Their focus seems to be on the numerous activities that they have available, which is great for many. My mom was very worried that she would be forced to participate in them, so had a negative reaction to the tour. Would suggest more communication with the tour guide about mom's personality etc. before bringing her along.

The staff was extremely helpful and considerate throughout the entire process. They all worked the process as easy as could be expected.

I loved the manager here, she was so lovely. When I came in for my tour appointment, she wasn’t there. She was actually running late because she went out and got a milkshake for a resident who wasn’t happy with the milkshake the facility served. I knew if she was doing that for a resident, that she would do that for my Mother. The facility itself was fine but it didn’t smell so great. It actually smelled kind of like urine. I would recommend this facility to other families.

I decided to pick this facility for my Mother because it was the closest to me and they had an immediate opening. The administration took the time to sit down and talk with us. Everything happened so quickly and the staff members were accommodating us just as quick. Everyone here is so friendly and personable. They treat my Mother very well and they really care about her. The facility itself looks clean, smells clean, and it’s on the smaller side. For activities, they offer church services, singing groups, trips out to eat, a courtyard to walk around, and a small library. This community is a great fit for my mom and I would recommend it to other families.

Several months ago I decided I must move my husband from a very expensive, well-known, local, senior living facility. My husband was in long-term care and the quality of care he was receiving was terrible. He had numerous UTIs and was once admitted to the hospital for sepsis while there. Staff turnover was high and there was no consistency of care. I decided to investigate other local facilities and visited eight. I knew immediately that Magnolia Springs was the right place for my husband. And I was not wrong. Magnolia Springs is close to being perfect in all areas. The staff is awesome in the quality of care they give and their friendliness is genuine. They call each resident and spouse by their first names. A real "at-home" environment. The facility itself is lovely and kept immaculate. There are a number of activities for residents to select from each day. In fact, Magnolia Springs offers activities that families can participate in, such as a Mystery Dinner, a Thanksgiving meal that serves at least 450 residents and family members, and a Holiday Open House. And most important to a senior...the quality of food is tasty and easy to eat/chew. The "at home" feeling is reflected in the way residents treat each other with respect and friendliness. I loved having the option of selecting from several room/apartment options and appreciate a very reasonable monthly fee that includes personal care for my husband, I remember the day I drove my husband to Magnolia Springs for the "big move." I was concerned that I had made a mistake and that I was moving him to a new facility with as many, if not more, issues. That first night I slept well...The first time in over two years. My fears were put to rest as I knew he was going to be happy there and receive the quality of care he deserved!

Grand View is a private owned facility so they don’t take any type of public aid. Right now my mom is there and is living in a double room, which is what all their rooms are. The people that work there are great. It was a bit of a tough transition at first but they were really good with helping her settle in and everything else. They have a very nice van that they were able to use to actually pick my mom up from where she was at and they were very nice to her. She walks up and down the hall at the facility all the time and talks about how pretty and fancy it is, it’s great. She gets upset sometimes about wanting to come home and the staff is really good at redirecting her and they really take good care of her. [Removed], the manager, is great and she meets with my dad anytime he has any questions and she spends time with him, talking to him, and reassuring him about things. They even made a board for him with pictures of my mom participating in all of the different activities that she does there. There’s a big dinner and cafeteria area and that’s where they do most of their activities. The people there will dance with her and there are so many things for them to do. There’s an old time diner that they’ll take the residents to for pie and listening to music, there’s a beauty salon and they’ve done her nails for her, they’ll style her hair for her, and there’s a doctor onsite so no one has to leave to go to appointments. There were a few issues at the beginning with her being able to get dressed and they’ve adapted and started helping her to do the things she needs to do to get dressed. It’s a very, very nice place. The only problem is that it is expensive and the price is dependent on the level of care. I absolutely would recommend them.

Elmcroft is a very nice assisted living facility. It was very clean and all on one level. Everyone was very pleasant.

Very good organization the workers are efficient and take pride in their work, If you ask them a question and they don’t have an answer, they will get one for you. The medical people are especially good.

A. Very good visit with this site. Lots of areas for activities and eating. Rooms were clean and very nice. Reasonably priced for the area. Development located in a nice quiet neighborhood. This home had everything I was looking for.

Absolutely fantastic assisted living – parents lived there 1 ½ years. Executive director and resident director helpful and responsive. Staff all caring, knows number of families, all friendly - never a bad day of Magnolia Springs. Parents now in memory care. I feel so comfortable every time I visit and every day knowing mom and dad safe and well taken care of.

Magnolia Springs is the next best thing to living at home. Everyone employed in the building from the directors, front office, nurse, aids, dining room staff and custodians are very conscientious, hardworking, loving, kind and compassionate. On a daily basis, they treat my father with the utmost respect and dignity. The facility is beautiful, very clean, and has wonderful activities for all to take part in. It is like one big family! I am very blessed to have found such a fantastic place for my dad to call home.