Sinceri Senior Living

Overall we are very happy with Magnolia Springs Loveland community, we really like all the staff there. Even with the turnover rates they are being proactive by hiring outside agencies to fill in the gaps. They have had a couple of difficult weeks lately regarding some positive tests with covid, but they have done a really good job containing it as best they can. They keep up with their protocols and have really just been spot on with the level of care provided for each resident. If anything, they go above and beyond for the residents. The residents are always lean and nicely dressed. The staff is always pleasant to speak with, you can tell they care about the residents, their needs are being met and they actually work to develop a relationship. We do know they are busy at time, but sometimes our loved ones belongings go missing and get lost and if they do get returned its not really in a timely manner so maybe the internal organization could be improved.

The community was nice but there were just some things that I felt that would not work well for my loved one. He is older and not in many activities so the community was a little too big for my loved ones needs. The community was not bad just did not work for my loved one.

This community was okay and the person who did the tour was great. There was just another community that worked better for my loved one and was smaller.

Great people and service is great (most of the time). Food leaves a lot to be desired but they try to please the community. Phone and tv are horrible!!!

Staff- aides and dining staff and Directors are top notch. All try to help out whenever and wherever needed. Food needs improvement. Need more options for food restrictions. Non-dairy, no nuts, seeds. Should be one option at every meal at least.

The meals and dining service during our loved ones stay was a little bit of a hit or miss so that could use some improvement. What we did like most about the community was the location, it was really close to our family and friends.

I loved the look and feel of this community, however, we were not allowed back into the memory care side. We were not able to tour and that gave us some hesitancy. This was just not the best community for my loved one.

I liked this community. I just liked the rooms in the facility I went with better. It was a little more affordable and has a friendly community with a lot of residents. Seems to be a very social environment.

We chose Five Star Residences because the cottages here are very nice. They have cleaning twice a week. In the cottages we just get breakfast, it mostly comes from Cisco so they aren't chef prepared meals. It is just a very attractive place in and out, they take great care of the grounds.. All of the staff and people we have met are friendly. I would recommend to others.

The care the community provides is amazing, and the activities are great. They always have something going on and really keep the residents busy. I would recommend the community based on my experience.

They have been extremely helpful and very nice with our loved one, we have no complaints. Usually she enjoys the meals and we think they did a really good job with the activities. When they shut down the first time, the residents were in their rooms and the staff would come by and bring them activity sheets with word searches and coloring constantly. Once they could they started bingo with a few people spread apart. Now they are doing small craft events and live entertainments every once in awhile, with everyone still being very careful. We would recommend them to anyone.

The visitation policy is currently outside visiting unless a primary caregiver and then you need a negative and 24 hours notice. Communication between the staff and the family could be better I would recommend this community to others. They charge a per-month fee and not ala cart.

Communication could be better between the staff and the family, but they do return calls in a timely manner. Overall the community has been pretty good. They have had a good god covid and have kept the residence safe. I would recommend this community to others

Good selection/apt. [name removed] was very thorough and knowledgeable. She explained each model of the apartment and gave us a tour. A good selection of models to choose from. We toured other facilities and no one could hold a light to this facility. The security and amenities that have one superb. Excited to move in.

Overall it has been a good experience, it was a nice and clean community. We liked how everything was included and not ale cart, she was getting all of the services. They brought her meals to her room which was nice, and we would definitely recommend his community to others.

I have been impressed with the staff members and how they are working with the pandemic going on at Olympics West Retirement Inn. They have been working close with the state health department and they have allowed limited activities but have done a great job. They have bent over backwards to try and provide a safe environment so that families are able to visit loved ones again. They have set up outdoor visits at tables and even these tables have Plexiglas screens. The staff have been very helpful and communicative especially during these tough times. I would recommend.

My mom and dad moved into Magnolia Springs 2 years ago, not really wanting to, but our family knew it was time to get them some extra support. What an amazing decision it was. Magnolia Springs has been wonderful to them. Beautiful place, good food, and fabulous staff. Best place they could have chosen, we are so thankful!

We are consistently impressed by the quality of the staff and facility. During the most difficult of years, they have remained positive and caring doing everything they possibly can to make life more comfortable for our loved ones. Cannot express enough the gratitude we feel!

We chose Brichwoods at Canco Assisted Living because of the location, the warmth of the staff, and we were able to get her on the first floor which was huge. It also had decent reviews. The room sizes are average. The food is being delivered right now and is not the same as it was pre-covid. Our favorite part about this community is that the staff members really care about the residents that live there. I would recommend.

We chose this community because of the activities provided and the food, but both have been impacted because of the virus. The room sizes are nice, my mother has two nice walk in closets. She ate here once before the shutdown and they served restaurant style. Now because of COVID, they deliver the food to her room. My favorite part about the community so far has been that they really try to create a community environment. They had a parade of antique cars come by and the staff did Christmas in July carols in the hallway. They are making an effort during the restrictions. I would recommend Forwood Manor.