Sinceri Senior Living

I loved that place. In fact I had picked that place before seeing another one. The only draw back was the memory care was a 5 to 10 minute drive away. That was the only reason we picked the other one.

I am very pleased with Rittenhouse in Portage. It is a very clean, safe place for my mother. They have lots of activities and outings for the seniors. I enjoy visiting my mother there. Rittenhouse employees are polite, friendly, and helpful. The food seems to be healthy and satisfying and they are good about accommodating various eating issues, diets, food allergies, etc.

I liked Library Square because when my folks have to go from Independent to assisted living they won't have to move. I like that they can add services as they need them

Seems to be a excellent facility.

There were a couple of rough spots but they worked with us to fix any issues that were going on. The staff they have is very responsive to their residents. The offer an extremely good physical therapy and activities program. Everything we were looking to get in an assisted living community, they provided. The quality of life for my love one improved considerably.

They take more care of their residents and theyre a little more flexible. The unfortunate thing is I had to have a 2 bed 2 bath and those are hard to find anywhere. I'm happy I moved my parents there and I think they're a lot better than they were before. They have a residence club for early alzheimers to keep them active and mentally alert and we finally got mom to participate in some of the functions and they come and get her and take her to this "mini-classroom" like setting and then they have crafts. She'll go and do that but you have to go get her. It costs extra (about $1000 a month) but I'll do anything to get her mind going. They also said they could handle my dad through hospice so I wouldnt have to move them.

We do not have experience with other facilities so we could not accurately rate the "value" also there was no participation in the "activities" so that cannot be accurately rated. But all and all the Rittenhouse was convenient for our needs and we would recommend them to others looking in this area.

Staff was great, food was not what I expected.

The attendants, for the most part, are kind and attentive. The management personnel are engaged and receptive to input. Wellstead just changed ownership so things could change. It is very expensive--like all similar facilities The food is fine and the facilities are nice.

Only been there 6 weeks. C hanged of management [date removed] Resident still adjusting. We are hoping for improvement in more cleanliness and more attentive.

The staff are very nice and attentive to their needs and friendly. Sometimes it seems like they are short staffed but overall this is a very nice place to have a loved one . The nurses and aides go above and beyond to make it comfortable.

Staff is a caring, helpful, knowledgeable group. Food is well prepared and tasty. Facilities are warm and welcoming!

It was clean, not too big and most of the staff were friendly and helpful. We had one or two issues with a staff person not being very helpful but that was resolved.

Friendly staff and people. Good meals. Bright apartments, some with their own washers and dryers. Most apartments have a balcony. Within walking distance to grocery stores, restaurants, banks and Hart park (including the Senior Center. Plenty of activities to choose from. Accepts dogs if small and well behaved. I really can't think of any negatives. They do have rules but they are for our safety and comfort of everyone.

The sales staff was very kind and accommodating getting us through the business end and process of moving my mom into Magnokia Springs memory care. Staff is excellent. The staff that interacts daily with the residents seem to actually care about them. There just needs to be more, time seems to be their limitation. There are a good number of activities scheduled daily. Sometimes I have not actually seen the activity happen but it is on the calendar. The rooms are nice. Each resident has their own bathroom. Cleaning is not always consistent but has is still sanitary. Memory care was a big adjustment for us. I was not prepared for some aspects. 1. The number of items that go missing. By the nature of dementia, the residents put something down and someone else picks it up. My mother will literally take off her jacket and put it on someone else. Wreaths have been taken off her door. She lost her glasses the first week. Not sure if they went in the trash or squirreled away in someone's room. There are 44 residents in Magnolia Springs memory care unit, that's a lot of opportunity to lose items. 2. How the other residents' behavior would influence my mom. She reflects the mood of those around her. That is not always a good thing. 3. Once you are fully "enrolled" you will not see the upper management again. If you email or call with a problem you will get a reply but they aren't out on the floor interacting. I have been friendly with the daily staff and they have answered most of my questions. 4. I have had to initiate all the communication about my mom's condition/behavior. No one has reached out to me. The 30-day post move in meeting has not happened yet and it has been over 2 months. I'm sure some of this is typical in a larger unit but some came as a surprise. The sales spiel gave a somewhat different view. Doors to their rooms are often locked when residents are socializing due to the wandering and taking items. I like to check on mom's room, see if she needs anything (toilet paper, depends, cleanliness, etc) I have to find someone to unlock the door. That can be difficult without interrupting a meal or activity.

Arboretum was helpful and were able to get my In-Laws into a better room. The move in was a challenge due to not knowing where to send the movers and what to do with boxes. Despite the initial challenge, they are settling in and enjoying their new home.

The admin staff are hard to reach, they don't return calls and give poor responses to questions.

Creekside is a beautiful place. They keep it really clean. A lot of the staff have been there for 8 years. They are really patient with what can be a challenging illness. They took great care of my dad and even checked in with me long after he had passed.

Overall we are happy she is comfortable and safe there. I would recommend to others.

I have nothing negative to say about Ashley Point in Lake Stevens.. they have been communicative a and responsive to our concerns .