Sinceri Senior Living

We think that the quality of the meals could use improvement.

A beautiful and friendly place, hoping to get move in very soon ! We’re hoping she will make new friends and become social again like she once was. Love this place!!! She is now blind so hopefully she’ll do well and blossom!!

My mom is happier at this home. They have a program that keeps the residents busy throughout the day. My mom has Alzheimer's, and she had become more social with the other residents in the memory unit.

This facility is wonderful! All of the staff that we have dealt with from our initial tour to now have been wonderful and couldn't have been/be more helpful. If they happen to see me when I'm visiting, they greet me and ask how my mom is and if there's anything that she needs. The food is good, but mom has mentioned that sometimes service is a little slow in the dining room and that the food sometimes comes out a little cold. Housekeeping is done once a week and has been great. They offer a good variety of activities for the residents to participate in. I would 100% recommend this facility to family and friends.

We chose Downriver Estates because of the convenience to family and it was in a familiar area for my mother and close to her house. The cost was very reasonable as well compared to the others we looked at. Overall it has been a very positive experience and I would recommend the facility to others.

Based on the experience we have had we would recommend Magnolia Springs to other families - however if they have pay because it is expensive. This is the best place we have found for our loved one. Dad is happy there.

The staff members at Mill Creek are incredible and extremely friendly - they are very responsive to our phone calls and are more then willing to listen to us and speak with us. Whenever we finish up our call they always say "if something else comes up, do not hesitate to reach out," which we really appreciate because not many people do that. We were able to dine with the management team before move in because covid protocols were still in play and the meals seem very good. The facility itself is very nice, they do have activities and we would definitely recommend this community to other families.

It was good all of the way around. No complaints. Maybe add more interactive activities.

Mom moved to Lorain Estates Dec. We are so thankful for the guidance they gave us when trying to decide on a place for Mom to live. All the staff their seem to really care and the residents we met seemed busy and happy even at the weekend. I have 4 siblings and we all grilled the sales guy, he was genuine, always happy to help and responded very quickly to us, even coming in on the weekend. Mom loves her new apartment, eats very well and has made many new friends. We recommend Lorain Estates.

It is a nice community but the food no doubt could be improved

Clean, modern, helpful, friendly.

Our loved one will be moving in shortly and it has already been a night and day experience compared to our loved ones previous community. The staff members have been great, and there is a community pool where our loved one can go at any time to use it, and he has a nicer bigger apartment with a patio. So we feel we will be getting our money's worth since it is cheaper then the previous community but they offer much more.

Everyone is so friendly -they know you by name and know all the residents by name, The customer service is amazing, it is not fake or forced. The quality of care is outstanding. You hit the button and they are there within 5 minutes and they always come in smiling and you can just tell that they are super genuine. They have so many activities going on from 8-5 every day. They have outings, pets come in, restaurants come in and cater, etc. I have been super impressed. The food is excellent and [name removed] the kitchen manager is incredible. My family flew in to come check it out and they were all super impressed as well. I would highly recommend Magnolia Springs Florence to others looking.

I rated the staff a little lower because they're missing a Director in the Memory Care Unit. The Director left and they haven't replaced her yet. I also rated the Activities lower for that reason. Since the director left, mom hasn't mentioned singing or doing crafts as she did when the Director was there. Prior to the Director leaving, I would have rated the Activities at a 5.

Our family had an in person tour and we thought the tour experience was fantastic but because of the level our loved one was at, Briar Glen was just not the place at the moment but it very well could be in the future.

They have great activities. It was one of the reasons we chose this facility. The value for the money was the best that we saw, and we saw many different facilities. Even though it is 2.5 miles away from the ocean, it is on a bigger campus than the others we saw. There is a nice area surrounding it. They also have an outside pool and jacuzzi. There is a weight room on campus too. I would absolutely recommend Laguna Estates to others, they really worked with me in the beginning as well and I appreciated it.

I toured this community and it was a great tour. The facility was very nice. Everyone was very friendly and the facility was clean. It was our second choice.

This facility is good, we've had no problems here. The staff knows me and I've gotten to know them also. The staff is good, they do their job and do it well. Communication with the family is very good. They're quick to respond anytime I have questions. I would definitely recommend this facility to family and friends.

This was a good community. It wasn't the right fit due to my loved one needed more care than they could provide.

Based on the area it is one of the best communities around. However, they are starting to have staffing issues like other communities in the area. It was bumpy to start with; however, the community and staff worked with the family and things evened out very quickly.