Sinceri Senior Living

This is a great place to live. The people who live here and the employees are really nice. I haven't met anyone that I wouldn't like to keep as a friend. The food is very good and I am comfortable here.

This community was very nice but a car service would be needed to get to the stores and other areas. She wouldn't be able to walk to other places in the area. big apartments but the distance from everything that my loved one needed was too far away. Just not for someone that doesn't drive. 5 tour guide was nice and got to speak to a lot of people it was very nice.

Our family had an in person tour and it was a really nice community

Our family had an in person tour and the sales representative was wonderful and even now she continues to follow up with our family and check to see how our mother is doing. The facility itself is a little rundown and they are expected to start renovations, and because of that reason and our mothers state of dementia we thought moving her into a place that will soon be renovated would be to confusing.

I like Morningside of Charlottesville - they've been very good. I've already recommended them to other people. After looking at several other places, as far as what you get for the price, they give you a nice variety with the food and activities. The people are so friendly and helpful. The facility is very clean, and there are no smells. Everything looks great every time I go in there. I would definitely recommend them to others.

This was a very nice community and they were very exceptional.

The tour guides were awesome. The other community that we went to seemed to be interacting more with the community. It was a nice and clean community there was just another community that stood out more.

We like the fact that our mom is out and about and not stuck in her room, the staff do a great job encouraging the residents to stay engaged. Also we really appreciate this app they have that notifies the families when their loved ones arrive and attend and activity.

The "Search" for an assisted "Living Facilty", for our 89yr old mom, from a different state, was a "Daunting" task...However, upon reaching out to "23 facilities" in the Mecklenburg County, Charlotte, NC...Isolating only those accepting of "Medicaid".... "The Pines on Carmel", through the "Community Resource Director", proved the most promising. She was always, professional, informative(through e-mails and phone calls)...compassionate, supportive, understanding, patient and always kind....She directed, supplied and explained each "required" documents to be provided to the management and informed us on the requirements for Medicaid assistance.....Our religious family, felt she was a "God" sent...Her "Sweet, Pleasant" disposition, and assurance, helped eased: The "Highly Emotional" decision, to place one's (aged mother w/ deteriating medical conditions) in the care of their staff, allot more bearable....We are happy we chose this facility, our mom's needs are well cared for.

The administrator [name removed] is an Awesome leader and Director! She treats the families with Dignity and respect even though we can be a little protective of our loved ones and even annoying at times. Thank you[name removed] for putting up with my family during my mothers transition! You are truly Professional and I appreciate all of the kindness that you have shown my family during my mothers transition.

It was a pleasure to work with[name removed]! She made this experience very pleasant! She was calm, compassionate, caring, loving as if it was her own mother. This is the epitome of Great Customer service. Words cannot express how grateful my family is for having such a Wonderful person facilitating my mothers transition!

We have had a very good experience with the new staff at Pines at Carmel. I had also worked previously with the staff of Charlotte Square. The new staff is gone over and above to make things work for our family.

They've been very helpful. It was a very friendly place, and they were very transparent on their cost and how they handled my dad's medication reminders. They answered all of my questions thoroughly. My dad told me the food was very good, although the portions could be bigger.

My cousin moved to Laurel Oaks assisted living two weeks ago. The staff have been friendly and kind as he is getting to know them, the routines, and activities. The facility is clean with strict adherence to masking which is much appreciated. Everyone was extremely helpful with the moving in process…and I’m praying this will be where he calls home for many years.

The staff seems to be very caring and they treat the residents with more respect than some of the other places we have had experience with. I would definitely recommend Willow Fork to others looking.

Wonderful community. Enjoyed the visit - would consider moving in when necessary.

Our family had an in person tour and the tour experience was wonderful, the lady who we met with was terrific. However we just weren't a big fan of the rooms, they were to small for what we were looking for.

Making the decision to move my mother in law into an assisted living facility was gut wrenching, especially during Covid. But it bacame obvious she wasn't getting what she needed in my home. Sometimes love isn't enough. Once we made the decision Lancaster Grove helped us transition her quickly. Every week when we go visit her, she tells us how happy she is there. She stays busy with so many activities and making friends. It's been the absolute best decision. If you are looking, I know how hard it is. But I can honestly tell you Lancaster Grove is Amazing!

Magnolia Springs of Loveland is a very caring community. The residents and staff have a connection that comforts the families when they are not with them. In a lot of ways the residents consider the staff as their extended family! Which comforts the family members in knowing that they will be well cared for. The families know that we are a phone call away if they ever have extra care needs for their loved ones. The residents are very happy with the Activities, food and all of the other things that the team takes care of. When care needs arise it is always addressed to the residents satisfaction.

Choosing an assisted living is never a “pleasant” job. MS was the best fit for us when it was time to act. We loved that the residents have first floor apartments, many places made the independence/assisted folks stay on upper floors. Shortly after moving a new director was named, we feared this would change things for the worse. But Katie Huff has stepped up to the challenge. Accessible, willing and ready to help, and somehow managing to guide them through this pandemic with grace. The location is great, access to a Walgreens, Kroger, and 275. If you are looking for an assisted living or independent living, definitely give Katie and Magnolia Springs a look!