Sinceri Senior Living

The staff at Magnolia Springs Florence has done an outstanding job caring for my parent. They have done an amazing job during the pandemic. Our family has great confidence in Magnolia Springs Florence.

Magnolia springs takes excellent care of my mother. Mom has lived there for two years and is doing better than we ever expected. Meals are fabulous and mom had put on a few pounds over the two years. She has friends and loves the staff. Beautiful facility. Lots of fun activities. Covid has put a damper on things. But the staff is going over board to help everyone get thru these hard times. High recommend.

My mother was very reluctant to move from her home of many years. When we found Magnolia Springs, right away we knew it was going to be a good fit. My mother is more relaxed, has 3 very nice meals per day and plenty of activities to participate in. The entire staff from the director on down are all incredibly friendly and helpful and genuinely care about all the residences. A great place to have your loved ones cared for.

Magnolia Springs is great. My mom loves it there. They take good care of her and have wonderful staff who look after her. I know she is in good hands and that gives me peace of mind. They have done a great job keeping COVID out of the facility and keeping the residents safe.

My mother has lived at Magnolia Springs since April 2017 and we can't say enough about the organization and facility. Management and staff are extremely friendly, patient and caring. And even more important to us -and her- is that we have seen very low employee turnover, unlike at previous facilities (2) she has lived in. The facility is well maintained and clean. Although we know some families are unhappy with the Covid safety measures Magnolia Springs employs, we are not one of those families. Our mother's safety is more important to us than having meals with her or taking her out. We are so pleased our family refers to Magnolia Springs as "Mom's Disneyland".

Thanks you for giving me the opportunity to rate Magnolia Springs in Florence KY. My husband has been in the Memory Way unit since January of this year. The staff has been responsive, caring, diligent and friendly. I have been very impressed and happy with my choice of Magnolia Springs.

My mother recently moved into Magnolia Springs and everyone is very welcoming and caring.

Magnolia Springs Loveland has been the perfect place for my mom! Every level of staff is caring and compassionate, competent and professional. The living environment is beautiful (which was very important to my mom!) Staff knows each resident personally, and makes the extra effort to bring joy into each resident’s day. Further, their partnerships with the local medical community have allowed my mother to receive exceptional doctor’s care, as well as speech, physical and occupational therapy, without ever leaving the building. Staff has also provided me with valuable guidance and emotional support as my mom’s care needs have changed. I have peace in knowing my mom is receiving the care she needs and is being loved like family. I can’t imagine there being a better place out there!

The senior staff at Winterberry Heights were great, they really took their time to answer all of our question when we first came to visit, and to make sure we felt comfortable. Our loved one didn't participate much in the activities but from what we saw they were great. The food at this community would be about a 4.5 out of 5 stars and the rooms were nice, our loved one chose to live in one of the smaller rooms they provided.

My Aunt lives here and LOVES it! I am so happy for her. She has friends to talk to, loves the activities and the dining. The staff are so warm and caring. I just can't say enough nice things.

Great staff and leadership team. Every time I visit I’m always greeted with professionalism. I’ve been assisted throughout the campus in such a gracious manner. From the executive director to the house keeping staff, the standard of excellent care for not only my mother, but also myself as a visitor is very evident. This is our 3rd facility, and I’ve finally found the right place!

My mother lived at Brookdale Northville for 2 and 1/2 years. It was a wonderful experience. The staff was so caring, kind and attentive. The residents were like extended family and altogether it was a great experience. [name removed], the director, [names removed] were always keeping us up to date. [name removed] the activity director kept everyone engaged and the field trip to the DIA was so memorable! Family nights and Christmas parties were always great fun. We miss our Brookdale family! We are so grateful we found you!

Having mom at this lovely community has been an incredible blessing. Knowing she is able to receive the best of care has taken a great burden off my soul. Her quality of life during these trying times has been fabulous. Nothing pleases me more than to see how kind and caring the staff is to her. Many many thanks!!

I recommend Magnolia Springs to anyone that needs a place for their loved ones. Very nice facility and kind people.

We chose Leisure Park because it had good ratings, it was clean, and the people seemed more friendly and knowledgeable. They also had independent living apartments that were nicer and larger than other places we visited. The food here is good, they have a lot of variety and my dad loves it. My favorite part about the community is they are friendly and accommodating. I would recommend.

The staff is super understanding and patients while helping us all adjust as a family to this new way of living for my dad.

Everyone has been very helpful!!

I've been to visit my sister, and she seems to be well taken care of. It appears her room is getting cleaned. They are starting to go back to activities. I would recommend it to friends. The room is decent and my sister seems satisfied with the room size.

While my in-person tour was restricted due to Covid-19, [name removed] was most helpful in describing the apartment layout along with detail of the unit paint/carpet scheme. It would appear that Forwood Manor management has instituted very strict safety requirements (gowns, masks, gloves, face shield), which is a sign of their concern for the safety of residents and employees. [name removed] is a wealth of knowledge about the facility and the management company. I saw residents walking outside on the property wearing appropriate safety masks. From the outside of the building, I saw that the apartment I was considering has 2 big bay windows, which look ideal for plants. Forwood Manor appears to be a nice place to live.

They treated my mother well. It was a very clean place. They had activities for the residents, if they didn't want to do the activity, they did try to push. We did have a private caregiver with my mother. I'm not sure if my mother was not truly on her own. Having a private caregiver in, I'm not sure with the community if that made a difference. I'm not sure it made a difference at all. My mother never complain about the way she was treated. The caregiver did have to remind about medications. However, that happens in some other communities as well. The value was really good, it was about twice the cost to put her in a community down near me in DC. It was an eye opener for me due to the cost. She did remember some locations when going on bus rides. I believe my mom was happy there. It was a very pleasant place. Overall I think they treated her very well. They knew her name. When I visited they treated her well and everyone with dignity.