StoryPoint Group, LLC

I like it here. I like being able to be myself.

I'm writing on behalf of resident [name removed] and her family. We would like to express our deep appreciation and gratitude for the care [name removed] receives and her living community at Legacy Pointe/ Independence Village. [name removed] Was moved into long-term care shortly before the beginning of covid-19 pandemic. We cannot even begin to imagine the struggles this pandemic has presented to the staff and management of the care facility and empathize with the additional stress it must cause for employees and their care of the residents. As difficult as it is to not be able to see or touch a loved one in your care, we understand your need to keep the environment clean and safe for all. We feel [name removed] and us, her family, have been treated with kindness and compassion through this difficult time. The staff has done a commendable job in dealing with the issues caused by isolation and helping to develop appropriate ways for us to communicate with our loved one through secure outside visits, through Windows, behind plexiglass walls, and through the use of Technology. By giving direct access to her advocate, [name removed], we are able to stay connected with the facility and feel involved in [name removed]’s daily care. it has been a huge blessing and comfort for us! We have many friends and contacts in various care facilities around the area and feel blessed to have [name removed] in Legacy Point / Independence Village. We are appreciative of everyone at Legacy but would like to take this opportunity to personally thank a few staff members who take special care of [name removed] we specifically appreciate [names removed]. since we, her biological family, aren't able to care for [name removed] directly, we want to thank them for their kindness and compassion towards her. They not only do their jobs well, but they have fun and treat [name removed] with respect. Most importantly, I would like to give an incredibly special shout out to [name removed]. he has gone above and beyond to connect us through regular Communications, updates, sending pictures, and text messages, as well as answering our questions and dealing with any concerns or medical issues. His kindness and Care is second to none! He was wonderful to work with prior to the pandemic and he has been invaluable to us over the past few months. We hope you know and appreciate this gem on your stuff as much as we do! Thank you for giving us this vehicle and opportunity to share our experience. We hope you will share our appreciation with staff members who work so hard to care for your residence, our family members. Keep up the good work and continue to provide a safe and caring environment.

I like the staff here very much. I think that this is a great place, was just disappointed when staff were let-go. Food for the most part is good. Housekeeping, could not find any better. Activities [name removed] is really good at what she does. Miss going to activities but don't want to go because of covid-19. Feels like home. So happy.

Good food, cleanliness, activities and friendliness.

I moved to Legacy Pointe (previous name) 3 years ago and have never been happier. The employees are caring and treat me like family. I would recommend this home to anyone looking.

Honestly I think it's perfect. Even though they showed me how to wash my clothes, I couldn't imagine anything being bad here. my kids helped me to get here and my apartment is beautiful. Everyone is so sweet and nice, they never go by without saying hi.

I love it. I love the people, love the extra activities especially with covid-19 restrictions. The food has been great! [name removed] has done her best to have activities that we still enjoyed but follow the rules with the virus.

Staff are nice to me.

I like it very much!!

I love it here. I have a two bedroom apartment with a deck and love that. It is so roomy and all the staff are great. Food is good.

I like it a lot. I enjoy the employees. Very pleasant. I like the food, most the time. Like the option of eating in my room. Enjoy all the other residents. Like how the cleaning and laundry are taken care of. Huge plus is being able to visit with family in the visiting room.

Great place to live!

Mom's been here since Sept. 2009 living in Independent, AL, and now LTC. She'll be here until God takes her. She's lived a good life here. Thanks to everyone who's been so kind to mom over the years. God bless our caregivers!!

Great place to live. Friendly staff.

This is a friendly, helpful, safe, sanitized home for mom. we can rest assured that mom is taken care of and shown the respect and courtesy she deserves. I am proud to recommend this home to everyone I talk to , I am thankful for the safe guards implemented to protect mom during this covid-19 pandemic.

My mother loves it there and I love that. so is so happy there. They are friendly and they have activities and are making the best of these covid times. They have not had any covid case and have a great plan in place. The rooms size is good, and they are starting to eat in the dining room again, but it's hard for them when they serve food in their room. I have already recommended this community to a few people.

While my loved one was there we really liked this community. The room sizes were nice and large with a bathroom, also the layout was good. She has a nice little patio area too. I would definitely recommend this community.

All the help is very nice. The food is great! It's very comfortable.

The food is very good, the workers are very nice and helpful. A very comfortable place to live.

They are super people. The workers all treated with respect and very gracious.