StoryPoint Group, LLC

Excellent meals! Friendly staff!

Independence Village Petoskey was my mom’s home for almost 4 years! We were so glad to find this beautiful place, what a blessing it became! I spent a lot of time visiting her there and joining in on many of the programs and classes; what a wonderful place! It is a beautiful building in gorgeous Petoskey, but the most beautiful part of this place is the people! Mom made lots of wonderful friends and in many cases new “family”. The residents are for the most part wonderful, friendly, happy people. There is something going on all the time, from Sunday worship to arts and crafts classes, music, trivia competitions, book clubs and more! With the handicapped accessible bus, they can attend concerts, art shows, lunches and go shopping or to appointments around town. I cannot say enough about the people who work here! They are friendly and kind people who really strive to help the people who live here and their families! Many feel like family to me still. From administration/office, desk/reception, maintenance /housekeeping, activities, salon staff, chef, wait and kitchen staff, and drivers everyone treats you with respect and kindness. The Resident assistants (RAs) were amazing! My mom was extra work but they loved her and treated her like she was their own mom or grandma, so patient and kind! I didn’t need to worry about her care and safety because they were all there for her! I strongly recommend Independence Village Petoskey!

Independence Village Petoskey was my mom’s home for almost 4 years! Mom had been paralyzed on her right side from a stroke for the past 25 years. My father cared for her most of that time but when he passed away, mom needed a place to live where she would not be alone. We were so glad to find this beautiful place, what a blessing it became! I spent a lot of time visiting her there and joining in on many of the programs and classes; what a wonderful place! It is a beautiful building in gorgeous Petoskey, but what is the most beautiful part of this place is the people! Mom made lots of wonderful friends and in many cases new “family”. The residents are wonderful, friendly, happy people who help to keep the place going, from welcome committees, to cards and games and wine time daily at 3:00. There is something going on all the time, from Sunday worship to arts and crafts classes, music, trivia competitions, book clubs and more! With the handicapped accessible bus, they can attend concerts, art shows, lunches and go shopping or to appointments around town. I cannot say enough about the people who work here! They are friendly and kind people who really strive to help the people who live here and their families! From administration/office, desk/reception, maintenance /housekeeping, chef, wait and kitchen staff, and drivers everyone treats you with respect and kindness. The Resident assistants (RAs) were amazing! My mom was extra work but they loved her and treated her like she was their own mom or grandma, so patient and kind! I didn’t need to worry about her care and safety because they were all there for her! I strongly recommend Independence Village to anyone seeking a new home for themselves or a family member!

When we visited several assisted living options Story Pointe was willing to work with us on the monthly rent based upon mom’s income and net worth.

My Aunt's financial resources were limited at the time we were looking for a place for her. We toured the Hearth in 2015 and fell in love with it. It felt right! and, it was with in her budget!! My Aunt lived there in assisted living first then moved to memory care for her last year there. She received care and attention that she couldn't get if she had stayed at home. Rather than sit home alone for her last few years, we chose the Hearth, were she could continue living and doing things that she loved. The food is great! It's a very social community! Lot's of things to do and great seasonal parties!!! When my Aunt moved to memory care it was all handled seamlessly by the Hearth staff. The staff is the best support system for their residents and families to give families ideas to make these transitions smooth. My Aunt recently passed away at The Hearth, the staff was so supportive. They grieved with me. The love they have for the people that live there is evident in all of the things they do.

Very nice community with nice families

My mother has lived at Independence Village for more than 3 years. The facility is very beautiful. Her sliding door opens onto a magical atrium, which allows her to chat with other residents as they pass. The RAs are attentive and do a good job taking care of her. All in all, this has become, in all senses, her home. The veneer on the cupboards and the composite sink could be higher quality for the amount of rent charged, but that is minor compared to the benefit of her living here

Very accommodating to resident needs. My mother needed large print materials due to low vision and accommodations were made. Responsive to resident concerns as expressed individually or in resident council meetings. Food is usually good. 4 1/2 stars overall

This community is very clean and inviting! I enjoy coming here to visit my grandma.

Excellent service and acts of kindness

Story Point is very accommodating, and modern facility.

Story Point is an excellent facility! A very modern warm environment.

Great Staff, very friendly. Very Clean, looks as if you could eat off of the floor. A wide variety of activities, almost something for anyone to enjoy. Care staff are available when they are needed. The community shuttle van is a great addition, there to take you to appointments and where ever you need to go within the city. Highly recommend for your senior living needs.

All the staff are wonderful and very attentive. The meals are okay; dining management tries hard, but sometimes misses the mark. Many seniors so look forward to their meals.

Lovely community with an attentive staff. The grounds are immaculate. We visited for Mother's Day and enjoyed the delicious meal and other festivities. HIGHLY recommend!

Wonderful Mothers Day brunch!

My mother and I took a tour of Carmel Senior Living. We are trying to be proactive in touring senior living communities before she needs one instead of being reactive after she has a medical event. [name removed] was our host for the tour and she did a wonderful job of explaining their activities, room choices, meals, staff, etc. I would say that of the five communities we have toured, Carmel Senior Living would be our top choice for my mothers future needs. The facility was clean and bright. The staff acknowledged us with smiles and greetings. The residents seemed well cared for and happy.

Liz was very friendly, easy to talk to, and informative. She was eager to show us as much as we wanted to see on our tour including showing us an empty version of the model so we could visualize how it might look. It was great to see a washer dryer in the unit. The entire facility is very well appointed with lovely furnishings and accents. The numerous fireplaces and the warm common areas were inviting. The outdoor areas are also very nice. The menus looked tempting and it was nice to see the meals could be served 7am to 7pm. A wonderful benefit and unusual to find.

My wife and I were very pleased with our visit. We greatly appreciated the time and all inclusive tour by the representative ( [name removed] ), as well as, the applicable information. Unfortunately, we are not in a position to take advantage. We will keep in mind for the future. Many Thanks !!

I love getting to know the residents and they do become like family. The residents are usually busy doing activities that our Life Enrichment Director has planned.