StoryPoint Group, LLC

Mom moved in following the loss of dad and a series of medical issues. After some trepidation, she has made friends and become active in many of the offered activities. The staff is friendly and accommodating. We couldn't have asked for better!

We chose here because we felt comfortable with the people running the place. But some things are not realized until you're in it. In hindsight, we should have visited a few more places. We're okay here for now, but there have been issues that didn't need to be issues.

I have been a Danbury residents for almost 5 years. I watched facility being built and enjoyed getting to know administrative staff and caregivers from beginning before consensus grew. Have always felt safe and appreciated. The frequent change in administration and clinical staff has been difficult. Hopefully stability will return.

It was very clean and open, people are all very nice. Employees mostly all sincere. It was a bit more difficult to get dr and cardiology care/ referrals set up- the medical care was mostly on your own. This was difficult because we were coming from up north. The level of care my mom needed was expensive, however I am sure you probably get what you pay for. The care and food at provisional was way better than our previous facility.

I like the daily activities and weekly entertainment . The shuttle service is convenient for appointments. I love the wooded view and animals from my apartment.

It takes too long to respond to buzzes for assistance. Wound dressings are not changed regularly. Face washing and teeth brushing don't happen daily. Apartment hasn't been vacuumed or dusted as advertised. Same entrée is offered everyday during the week. Few vegetables are served.

Overall very pleased. Areas for improvement: Need a new hairdresser! Someone to answer the phone when calling. Make sure residents know when their food is delivered and not leave it sitting outside in the hallway. Have more consistency with the dining room staff. Maintenance is slow to respond. Had 3 weeks to get the apt ready before she moved in(was paying rent in during that time) and she's been moved in for 4 weeks this Saturday and they still have one more thing to fix.

The housekeeping is good. The move in process was smooth. The meals have improved in variety, healthfulness and portion size. I would like to see more field trips to points of interest in the area. The staff is friendly and helpful. The other residents are friendly. I like it here.

I would recommend Candlestone Assisted Living and Memory Care. The location is great. The room has a nice view of nature. The staff were wonderful. Sometimes they were short of staff. The food was a little disappointing.

We liked the location of the community as well as the administrators. The direct care staff were young, inexperienced, and slow to answer the call bell.

I would recommend it to others but would encourage them to visit a couple of times during busy hours to observe the care of residents.It is clean, friendly and the staff are caring but they are understaffed, so residents don't always receive the care they need at the moment.It was a promising place to put my loved one.

We like that the Sunrise of Gahanna community is close to where we live. The director is great! We like the fact that it is small. Lots of windows... feels homey. Most of the workers are very caring!!

After viewing a number of "living" areas, I realized I really wanted to live in an area filled with many or all kinds of abilities/handicaps - I found this here, plus! it's all one floor level.

Overall good. Only been here 4 weeks.

I, with my wife, have been here for 6 months. The care persons and the staff genuinely care about the residents! The overnight laundry staff is incompetent. The major need is more staff for housekeeping, dining room, and caregivers. Finally, this is a safe, secure, and caring, loving home for us.

Someone else does the grocery shopping, carries the groceries in, and prepares my food! Someone else does my laundry! Someone else cleans my place and changes my bed! I'm happy, safe, & secure.

Pleasant and relaxing. A caring and respectful environment.