Vitality Living

Overall our experience with Aspen Village at Lost Mountain has been a good one! The facility itself is well kept and clean, and the staff are friendly and professional for the most part. They also do a great job with the food! My only concern is that since we moved our loved one in there has been a bit of staff turnover, and not all of the new people are the quality we were hoping for.

Overall I would say things have gone well so far at Aspen Village! They've been very consistent when it comes to assisting my loved one with medication, movement assistance, bathing, etc. The staff here are very friendly, and it is a very professional environment. One area they could stand to improve, however, is the food.

My loved one has been here for about A month. She loves it. They show up to give her a bath and give her medicine. We are happy with everything. It has been great. My overall rating of this property is 4 1/2 stars. I would recommend the Emeritus at Pleasant Hills. This is a nice community. They are remodeling it so It will be even nicer. It is also very clean and have wonderful staff. The staff and residents are kind.

My husband & I enjoyed every moment of our stay. We could not have asked for anything more. The friendly people & staff. The food, The entertainment everything was great.. We would recommend everyone to go there.

Mom has been at Atria Lake Forest for over two years and feels most welcome and comfortable at this ALF. The staff are very professional and kind. Solid, consistent performance, Overall, many thumbs up!

The staff was very helpful, knowledgable and friendly. It was a hard decision that the staff made easier.

Atria Evergreen Woods has done an excellent job so far! It's a nice looking, clean facility, and the staff have all been friendly and professional. They seem to treat all of the residents with great respect, which is very important. The food in the assisted living and independent living sections is fantastic, although the food in the memory section seems to be a bit more standard fare.

The staff is really friendly. They are very clean. She gets enough food, but we feel like when we buy a meal, and they are out of half the stuff and they don't offer a replacement. The quality of the food would be a four. There seems to be something going on all day. They seem to take pretty good about keeping them interested and offering lots of activities. They could do a little better with the housekeeping, they don't throw garbage away unless it's in the can. The same goes with the laundry, she won't put it in the hamper, so they don't take it. We liked how clean and the way they treated each other and us. They weren't just sitting grumpy in a wheelchair. It was a very up atmosphere. You didn't walk by one employee that did smile or talk to you.

Atria was by far the best community in the area. The staff was very friendly and welcoming. They have lots of activities on their calendar and invited us to a few. Also the chef and the food was great, the food was shockingly good, it was very tasty and they had a great menu. I think the pricing could be different so everyone could be equal, that is something I would change. Overall it's a good community and this is definitely an option for my parents if/when the times comes.

They were very clean. They were wonderfully friendly. They did give him good care. They had a lot of activities when he wanted to get involved. He was a good eater and he ate everything they gave him. I chose this because I was looking for a memory care unit and they had that. I especially liked that he was involved with people with the same problems. They weren't mixed. They treated him well. I felt very comfortable leaving him because I knew they would take care of him, he was in good hands.

Very nice people and a clean facility. My mother is now a resident of Aspen Village and I'm hoping she will be happy there. She has met some of the residents there and seems to be enjoying herself. The staff is very helpful and friendly. I am a little concerned about security.

I toured for my mom. It is just like her apartment. She felt very comfortable and was excited about all the activities and outings, especially the Saturday shopping with the ladies! We are seriously considering it after the holidays!

i love everything! so many activities and great happy hours. i love bingo and we play 6 days a week!

My only regret about moving here is that I didn't do it sooner. Every staff member is not only competent and helpful but without exception is friendly and more than willing to do whatever is needed. Most of the residents are friendly, too, but those who are never satisfied with anything just make the rest of us look better!

I loved Emeritus from the first day we pulled into the parking lot. There seemed to be a lot of happy people walking around and the interior was very clean, bright, well-decorated, and welcoming. I also can't say enough good things about the staff from the directors to the dining staff and care givers. Everyone who works there goes out of their way to be kind and helpful. Everyone smiles a lot and treats the residents and guests with respect and courtesy. My family and I are very pleased with Mom's accommodations in a companion suite. The room is spacious, bright and just what she needs. I am also delighted that their are so many activities available for the residents. My mom has been at Emeritus for approximately 3 weeks and I can tell already that she really likes it and is enjoying all the socialization opportunities. P.S. We loved the good food and the great dining experience. Residents and guests are given choices and treated as if they were in a fine dining restaurant. We are really glad that we found Emeritus through the agency called A Place For Mom.

The Gardens was one of the suggestions from the advisor and turned out to be just what we were looking for. They responded very quickly and once the decision was made my mother was moved in lest than two days.

The staff is very good. [name removed], the manager, is very engaging with the residents and makes sure they are taken care of.

Manage your expectations and hold people accountable by following up. I would recommend to others.

New director installed this last month looking for positive changes. Yes, we would recommend the community to other families

The staff have been AMAZING. Warm, Kind and Welcoming!!! Love everyone I have met so far. Always available to talk or be there to listen! Activity Director for Memory care, [name removed], is such a force!!! She is truly one of a kind!!!! The memory care is kept BUSY!!! The food is average at best and a continual complaint from my mom.