8001 Cottonwood Drive, Jenison, MI 49428
Karen S
Child of resident/client
American House is an easy community to move into.
American House is a wonderful place to live. I'm impressed with how fast maintenance responds when they are needed. The kitchen employees are spectacular and the food is delicious. The deserts are out of this world. This community has become a loving extended family. Everyone helps each other.
Read all reviewsAmerican House Jenison
Welcome to American House Jenison! This community offers assisted living, independent living, and memory care services in a serene setting. Residents can enjoy homey features like an inviting lobby, a country club-style dining room, and relaxing outdoor common areas complete with a lovely fountain pond.
The dedicated and caring staff of American House Jenison are committed to providing high-quality care while assisting residents with various activities of daily living. Care services include three meals provided each day, as well as housekeeping, laundry, and transportation. American House Jenison offers several different levels of care based on the needs of each resident, and can create customized care plans. These plans are updated regularly to meet all of the unique needs of residents as they age.
American House Jenison strives to promote independence and peace of mind through maintenance-free living, engaging activities, and restaurant-style dining. Their state-of-the-art approach to senior living allows an opportunity to create a personalized touch of home for each resident while providing them with the personal care services they need. The staff also has a dedicated life enrichment director who is in charge of planning a wide range of cultural, social, and recreational activities, as well as...
American House Jenison
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for American House Jenison
A Place for Mom has scored American House Jenison with 9.3 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, American House Jenison has 58 reviews with an average "overall experience" of 4.3 out of 5.
Karen S
Assisted LivingResident/client
October 3, 2025
American House is a wonderful place to live. I'm impressed with how fast maintenance responds when they are needed. The kitchen employees are spectacular and the food is delicious. The deserts are out of this world. This community has become a loving extended family. Everyone helps each other.
Jacqueline R
Assisted LivingResident/client
June 18, 2025
Friendly and helpful staff! Clean and well appointed facilities! Great food and lots of great activities for the residents!
Tracy L
Independent LivingFamily/friend
June 12, 2025
Super friendly staff and residents made my mom feel comfortable and included right away. Very clean, great staff, delicious food and the facility is located on a beautiful piece of property! I would recommend The Lodge to anyone looking into independent living.
Anonymous
Independent LivingResident/client
March 28, 2025
The overall experience is great and the cleanliness is very good. Everyone is extremely friendly- like a family. We watch out for each other. Independent living- if you need extra care they'll help you find it - in other buildings. The staff are Very helpful and we have an excellent chef. If you're bored, it's your own fault. Plenty to do. The value for cost is most reasonable for the area. More bang for your buck! I live in an apartment in the lodge. There are villas and cottages here. The people living in them may have different opinions
Marianne F
Memory CareToured community
March 6, 2025
[name removed][name removed][name removed]and [name removed]are sooo wonderful. Caring and kind. Front desk staff - [name removed][name removed] and others are good. They seem a bit overwhelmed at times. But very caring to our dad. Hospice staff wonderful too. [name removed] maintenance most helpful as well. My dad is not social which is a significant change in his personality.
Lisa
Assisted LivingFamily/friend
November 8, 2024
The meals get a 5+. The staff are employees and retention is high. RN's present in the building. Chef prepared meals. Dining options on floor as well as formal dining room and bistro. Great for friends to be able to "come for lunch or dinner" and feel like it's a restaurant. Security check in. Locked doors after 8:00pm
Victoria Pulaski
Independent LivingFamily/friend
September 20, 2024
Thank you for all of your guidance. My parents love American House and the management and staff is amazing. We needed to have them moved immediately and your company had all the answers, from where we wanted to locate, price, and care needs. Your communication with me was much appreciated. If I had questions, all I need to do was call you, and you were always available. Thanks so much!
Jacki R
Independent LivingResident/client
July 12, 2024
American House is a pet friendly facility. One and two bedroom apartments offered, continental breakfast available every single morning and a chef prepared noon meal consistently wonderful! All utilities and services included in the monthly rent - Ithis is a wonderful place to live!
Anonymous
Assisted LivingFamily/friend
June 3, 2024
We have had a good relationship both with the administration and the staff on duty. Friendly. Supportive.Available staff. Reasonable cost.Food is good, most of the time.
Anonymous
Independent LivingFamily/friend
January 3, 2024
The staff was helpful. [name removed] did a great job talking with my mom when she was first getting used to the idea of moving out of her home. We are still in the adjustment phases but everyone we meet has been helpful and pleasant. The other residents have been great as well.
Val C
Memory CareFamily/friend
October 30, 2023
I had my mom at American House in Jenison in their memory care building(s) for over 4 years. Over the past year, corporate vice presidents have made decisions that are not safe or in the best interests of the residents, especially for those in memory care. The decisions have involved reducing staffing due to reduced number of residents in each building. Recently, a mandate was given that there was to be only 1 med tech and 1 aide per shift in each building (assisted and memory care). This is not safe when many residents in memory care require 2 person assists. At those times, there is no other staff member to monitor the other residents for potential falls, exit seeking behaviors and other issues that can accompany memory care like sun downing emotions. After this edict, a serious incident occurred. The locaI care givers were good and caring, but I moved my mom to another facility and can't recommend AH to anyone at this time.
Anonymous
Independent LivingFamily/friend
October 17, 2023
The staff was very helpful and made our decision about moving in very easy. They were also super helpful during the entire move-in process. We are pleased. The only drawback was that there are only two meals a day with the large meal being lunch. But now that my mom has moved in, we find that even this is acceptable. She is very happy.
Anita
Independent LivingToured community
June 29, 2023
The tour of American House Jenison was nice. The only drawback was my loved one really didn't like that only two meals were server daily. So, we decided to go with another community.
anonymous
Memory CareFamily/friend
January 24, 2023
The staff is very friendly and super helpful. The facility is very fine - it's one of the newer buildings they have at American House. It's very clean and neat. They vacuum and take care of the bathrooms regularly. I'm glad my wife is there under their care.
anonymous
Assisted LivingFamily/friend
December 12, 2022
The staff has been great. They are very friendly and helpful. The only surprise to me was that when I thought of assisted living I thought they would assist my loved one more on things she is un-willing to do. Such as laundry, bathing, etc. Other than that misconception, things are going well and I would recommend American House Jenison to others.
Lisa
Assisted LivingFamily/friend
December 2, 2022
COMMUNICATION. And, yes, that really needed to be in all caps.. I would suggest improvement on communication with resident families as well as internally among staff.
anonymous
Independent LivingFamily/friend
November 15, 2022
The people are great, but the food is worse than institutional food. It is not chef prepared by any stretch of the imagination.
Frances B
Assisted LivingFamily/friend
October 11, 2022
American House has been dealing with bed bugs for over 6 months now.All they do is spray.They wont fumigate the place because they don't want to spend the money.Meanwhile residents are getting bitten by these bugs.Do.not move your relatives into American House.I think a call to Ottawa County health department is in order
Anonymous
Assisted LivingFamily/friend
June 23, 2022
The care used to be excellent but over the last 2 years the quality of service and care have dropped down to the basement. My mother had to clean her own room and bathroom because of lack of help (realize that our monthly pay didn't change). In addition little thought was given to special diet needs with many times pizza or hot dogs were being served. Always the fruit was out of a can and never fresh. Many times showers were skipped because of lack of staff (once again, not our problem). The final straw was them sending us to collections for a three period AFTER she left the facility for one MUCH better. Don't believe their verbal word as they ONLY go by contract word. Too bad it has come to a pure money making facility instead of real care.
Anonymous
Assisted LivingFamily/friend
April 11, 2022
This overall has been a difficult time for my loved one in the community. The community appears clean; however, there was an incident with bed bugs. They try their best, and the community is nice. Most of the staff is good about answering questions or addressing my concerns. My loved one is not happy with some of the staff not listening to them and my loved one doesn't feel the staff value their opinion. I'm trying to decipher if this is my loved one or the community that is the issue for my loved one. The food has been good for my loved one and they seems to be happy with what is served. Some of the activities are spread out into different buildings. There is a hair salon for my loved one to get their hair done.
American House Jenison
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.