300 Medical Parkway, Lakeway, TX 78738
Anonymous
Loved one of resident/client
We would recommend
The facility is very nice and the staff comes across as very caring. We are able to have frequent communication with multiple staff members as we are out of state and not able to visit too often. We get photos through an online portal. We just visited after the first month and we were pleased with how our Aunt was doing. She had gained some weight which was good and seemed comfortable.
Read all reviewsArbor Terrace Lakeway
We value personal relationships, tailored assistance, and providing families with peace of mind at Arbor Terrace Lakeway. We offer a wide-range of personal and medical services including concierge and specialized memory care. Our professional staff is truly invested in resident’s day-to-day life, safety, and overall well-being. Our around-the-clock staff is available 24/7 and is led by our Resident Care Director, who is a licensed nurse. We take the time and initiative to go the extra mile and learn about resident’s unique hobbies, interests, families, and more. Whether we’re crafting your favorite dessert request, developing a personalized care plan, or planning an activity based on your likes or preferences, we prioritize you in all that we do. Another bonus is that our community is close to many natural sights and views as we are located in the heart of Travis County by many hiking trails. We’re also close to Lake Travis, and Austin, Texas, which features beautiful views, restaurants, and shopping!
Our pet-friendly community offers an array of fun opportunities and activities for residents to enjoy every single day or whenever they choose. From our fitness center to our Skype lounge, walking trails, library, courtyard, and versatile activities calendar—we...
Arbor Terrace Lakeway
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Arbor Terrace Lakeway with 9.1 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Arbor Terrace Lakeway has 93 reviews with an average "overall experience" of 4.2 out of 5.
Anonymous
Memory CareFamily/friend
August 13, 2025
The facility is very nice and the staff comes across as very caring. We are able to have frequent communication with multiple staff members as we are out of state and not able to visit too often. We get photos through an online portal. We just visited after the first month and we were pleased with how our Aunt was doing. She had gained some weight which was good and seemed comfortable.
Anonymous
Assisted LivingFamily/friend
June 6, 2025
Only the food got a lower number. It's good, just not many choices. After 1 year there my parents have run thru the menu. All staff are very sweet and accommodating. The facility looks very nice with courtyards and balconies and porches for sitting and enjoying the outdoors. It is also a Memory Care so if needed, your loved one does not need to move to another facility-just to get he Memory Wing.
Mariska
Memory CareFamily/friend
May 1, 2025
What we like the most about Arbor Terrace Lakeway is that the staff makes the residents feel like family. The food is also fantastic. We would absolutely recommend this community to other families. I think it's the best one in the Greater Austin area
TM
Assisted LivingFamily/friend
April 4, 2025
The facility is nice and people are very friendly. Food is good and place is very clean. Rather expensive but I feel comfortable and at peace with having my loved one here. [name removed]and [name removed] are wonderful. They bring all the details together and are super responsive.
Amy
Memory CareFamily/friend
February 27, 2025
My mom has been there since [date removed]. She started in memory care but thankfully she was reevaluated after 30 days and was moved to assisted living in mid-January. I have been there almost daily over the last two months. There are so many good things- the common areas are always sparkling clean, the lobby is open and bright, the dining room is efficient (and the food is pretty good), the gym is nice and open, and there are daily events and programming for the residents. But the real story is the staff! I would assume that most places would have high turnover, but I've seen the same faces over the last two months. Everyone (and I mean EVERYONE) is kind and outgoing. The receptionists are amazing, the activity director is funny and always trying to get residents involved, the med techs and support staff know the residents' names and their needs, the servers in the dining room usually know what to bring for the regular residents, the nurses are kind, and overall, it's just a warm, friendly, and fun environment!
Anonymous
Assisted LivingFamily/friend
November 14, 2024
I have had numerous issues with an administrative staff member including, lack of response after contacting her multiple times, lack of follow through on requested tasks and a rude attitude. This is the 2nd most expensive community in this area. [facility removed] is the most expensive. Arbor Terrace is a very nicely decorated, comfortable and clean community. My family member enjoys the activities they offer and has commented that the food is very good. I also think there are many opportunities to socialize which is important. The move in process was good and the staff was helpful in terms of setting up the room for my family member. I think given the price, I should not have to call/email the admin person 6 times without a return call. I like the caregivers very much and do feel they do a good job. I also really like the maintenance team.
Laura C
Assisted LivingFamily/friend
August 30, 2024
We chose Arbor Terrace Lakeway because of the cleanliness, the professionalism, the friendliness and the attention to residents. The staff is very easy to work with and they are receptive to helping in any way they can.
Anonymous
Assisted LivingFamily/friend
July 5, 2024
She is in Arbor Terrace and very happy, and based on the experience we have had so far, we would recommend this community to other families
Anonymous
Memory CareFamily/friend
May 7, 2024
My loved one is currently a resident at Arbor Terrace Lakeway. The beginning of the experience got off to a very rocky start, there was a lot of staffing changes. That has mellowed out. However, the food needs more change/improvement. Since they are now under new management, I gave them a higher rating. The new Executive Director has her stuff together.
Jennifer C
Assisted LivingFamily/friend
April 17, 2024
We chose Arbor Terrace Lakeway because of the cleanliness and programs for memory care - and proximity to my house. The staff is very friendly and very helpful whenever you reach out and have questions. The med tech do their best to make sure residents are getting the care they need.
Kelly C
Assisted LivingFamily/friend
August 28, 2023
My mom has been here at Arbor Terrace for one year and 5 months and she loves it!! We were greeted by [name removed] and [name removed], they are the best. We have worked with [name removed] and [name removed] at the front desk they too are amazing people who only want the best for our loved ones. The care givers and med techs are so caring, like [name removed], [name removed], [name removed], [name removed] and all the way down to cleaning and kitchen staff, thank you [name removed]!! Everyone has a smile on their face and ready to help attitude. This is truly a great place, thank you all and God Bless you all
Constance H
Assisted LivingFamily/friend
June 16, 2023
They're struggling with having enough care people available, as is every facility but everyone is kind & patient. Family needs to be around as much as possible at first to make sure the transition goes well. Not hovering but just visiting even if for just an hour. Makes it much easier a month later when some new patterns of activity have been learned. Residents are friendly as is the staff, Mom has been more active in all areas than we've seen her in the last year. I would definitely recommend Arbor Terrace Lakeway.
Anonymous
Assisted LivingFamily/friend
May 3, 2023
Meals are perfection and the main reason that we don't consider any other place. The staff is always pleasant and on task. When things do go awry, I have found management very receptive to meetings and correction. We were told last Oct that the pool would be open for water aerobics in March. If you take a look at it now you will see the walls and ceilings are under some kind of construction. So the pool is an elusive dream that I can not get an answer on. Activities are only advertised each day with a print out at the desk that the resident must remember to pick up. No advance activity schedule improvised so you can plan your week. Religious services were presented as a perk, but transportation does not happen. Door to door advertising to make people aware of activities does not happen routinely. People are left to figure it out on their own. Wine parties are a routine 3 times a week and seem to be a hit with a very select group. Cliques develop among the residents, which makes it hard to enter into the community as a new person.
anonymous
Assisted LivingFamily/friend
December 2, 2022
Terrible onboarding experience with multiple errors made delaying our loved ones move in by over a week. Also trouble getting response from calls and emails to nursing director led to errors in medication. Would probably have moved our loved one out but it was a difficult move. Direct caregivers are good with our loved one and helped settle them in. Hopefully all will continue to work out
Sean
Assisted LivingFamily/friend
November 15, 2022
We chose Arbor Terrace Lakeway because of the apartment that they had available. It has its own exit to a fenced in courtyard which made it easy for my mom to be able to take her dog outside. I would definitely recommend this facility to others.
anonymous
Assisted LivingToured community
October 18, 2022
The only reason we didn't put our family member at Arbor Terrace Lakeway was the location was in farther proximity to our home. But the setting itself was nice, and it looked like a very nice place overall.
anonymous
Assisted LivingToured community
June 27, 2022
Arbor Terrace was a very nice facility, out of all of the places we looked - this was our second choice. The reason we did not choose this facility was because in memory care they only had shared rooms available and they did not have a private bathroom, it was down the hallway.
Lynn H
Assisted LivingResident/client
May 4, 2022
I have enjoyed everything here. The people who work here are wonderful. You have done a super job of making it a happy home for all of us. Thank you and God bless you.
Edith U
Assisted LivingResident/client
May 4, 2022
I am a current resident at Arbor Terrace Lakeway. I moved here from an Arbor community in Florida. I love living here and my family is very happy that I am here.
Susan B.
Memory CareToured community
March 29, 2022
We did like the facility, and the person we had met with, it just wouldn't my loved ones care needs.
Arbor Terrace Lakeway
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.