7164 East Genesee Street, Fayetteville, NY 13066
Anonymous
Child of resident/client
Brookdale East Side
The facility itself is very nice, the staff and management are very good, and my Dad seems happy there. They haven't been perfect (which would be a 5), but not much in this world is.
Read all reviewsBrookdale East Side
Find the companionship and direct assistance you need to make your days feel lighter here at Brookdale East Side, where residents can enjoy the convenience of metropolitan amenities and the rural charm of the country. This community is just minutes away from a variety of hospitals, banks, doctor’s offices, and retail shops. Brookdale East Side has over 80 apartments accessible on one floor, making it easy to navigate, socialize, and make yourself at home. Here, residents receive custom assisted living services to help them thrive. Whether it’s assistance with medication management, bathing, using the bathroom, or with other activities of daily living, you can receive as much or as little help as you need. Staff members are available 24 hours a day, seven days a week to be alerted to an emergency. An alert system is also in place to provide additional security.
Here, residents can look forward to homemade meals as well as daily assistance with housekeeping and other tedious chores. If you have a specific request, be sure to connect with the concierge service — they’re more than happy to help. As an added convenience, postal services and a beauty and barber shop are available on-site, too. With...
Brookdale East Side
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Brookdale East Side with 8.3 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Brookdale East Side has 37 reviews with an average "overall experience" of 4.4 out of 5.
Anonymous
Assisted LivingFamily/friend
August 27, 2025
The facility itself is very nice, the staff and management are very good, and my Dad seems happy there. They haven't been perfect (which would be a 5), but not much in this world is.
Sara
Assisted LivingFamily/friend
June 24, 2025
Very helpful and friendly, residents are friendly too. I would recommend to everyone
Anonymous
Assisted LivingFamily/friend
June 13, 2025
Very friendly and helpful staff, small facility so it has a real community feel to it. Good amount of activities. Facility is clean and well maintained. Only complaint I here is about the food.
Anonymous
Assisted LivingFamily/friend
March 31, 2025
#1. 2 --everything was good until Mom got sick; #2. 4 --The dining room floor was still dirty several hours after the meal ended 4; #3. 3--staff was very friendly and helpful until Mom got sick then they only spoke to us when we showed up in person. #4. 2--I did not feel that enough was done to make Mom feel comfortable about leaving her room so she stayed in her room all of the time. #5. 3--very helpful when getting us signed up but once Mom got sick there was no contact. #6. 5--Mom seemed to like the meals and snacks. #7. 4--there seemed to be a variety of interesting activities but Mom never participated. #8. 4--we were attracted to Brookdale because it is a smaller facility, much more personal. The rooms were attractive. Very community centered.
Anonymous
Assisted LivingFamily/friend
May 6, 2024
My mom is currently a resident at Brookdale East Side and the experience has been great for her so far. Everything has worked out great. Based on our experience, I would recommend Brookdale East Side to others as an option for care for their loved one.
Anonymous
Assisted LivingFamily/friend
April 16, 2024
All of these facilities are not perfect but when they tell you certain things will happen make sure you get it in writing. There are times that they forget to do things. ie.. showers, late with meds. I would recommend them but with caution to ask and re-ask. No facility is perfect. When you have a loved one that is used to being on their own and then relying on other people it can be challenging.
Christine
Assisted LivingFamily/friend
March 15, 2024
My loved one is a resident at Brookdale East Side. I would recommend this facility to others. The food is just okay. The housekeeping is good. I love the staff, they are very on top of things.
Anonymous
Assisted LivingFamily/friend
June 13, 2023
The staff at Brookdale East Side is really helpful. This is probably true everywhere, but we have found that you have to be really specific about your needs (ie. "My Mom will decline help so you will have to be assertive with her about assisting her with getting dressed."). With direction, they have been terrific. They have been very helpful and we're so happy to have my mom there. I rated the care services at a 4 because we are still working through mom's needs. I would recommend this facility to family and friends.
Julie
Assisted LivingFamily/friend
March 3, 2023
Every experience we've had with Brookdale East Side was outstanding!
Maria
Assisted LivingFamily/friend
January 27, 2023
We really liked and appreciated the staff members and their responsiveness, the really listened to us and they genuinely got to know our loved one along with all of her wants and needs. The meals were good we had no complaints at all and they had plenty of activities. Based on our experience with Brookdale East Side we would recommend this community to other families.
Anonymous
Assisted LivingToured community
September 6, 2022
I would give them a ten, if I could. I really liked this place but I found another place, that my loved one seemed to like better.
Judy S
Assisted LivingFamily/friend
August 1, 2022
They follow through on all of their promises that they make like cleaning, showers, care, etc. The nurse has been great, her and I talk to her quite often. The every day staff are wonderful as well. I would rate the staff a 10 on a scale of 1-5. My mother loves the activities provided and my dad is coming along. They really enjoy going to the meals and they both look healthy. I do wish they had more apartments that are suitable for 2 people since they are in separate rooms, but I think my mom enjoys having her own space. It is expensive but it is worth it for the quality of care that they receive. I would recommend Brookdale East Side to others looking and already have. I looked at quite a few and am so happy I moved them here.
anonymous
Assisted LivingToured community
June 28, 2021
We toured Brookdale and it was a great tour. The facility does seem a little older and not as updated. We did not go with this one because it was a little pricey for the size of apartment our loved one would have gotten.
Barbara M
Assisted LivingFamily/friend
February 8, 2021
We chose Brookdale East Side because of the value for the money as well as the staff members, they were very friendly. The room sizes here were a little smaller than some of the other places we looked into. They took very good care of my mother here and I would recommend them and already have.
lindaj656@yahoo.com
Assisted LivingFamily/friend
November 16, 2018
The Best! My mom has been there 5 weeks and I am so pleased. The staff is confident and caring an take time to speak with me and the questions I have as we learn our way around. Her memory is fleeting at times and the staff is so patient and kind with her and I am very thankful. There are plenty of activities to do and she is always included and involved with them. They have a hairdresser, a podiatrist comes in once a month and I just found out someone to do her fingernails for her. She seems very happy and content and that makes me feel I picked the right place for her to live. To the Brookdale East staff, thank you for your kindness, caring and nurturing of my and others precious family members as we all struggle with these life changes.
Jenver G
Assisted LivingFamily/friend
November 15, 2018
My 90 year-old mother, who vowed that we would never get her out of her home, truly loves East Side. Because of her short-term memory issues, we hear this story every day: "well, I just moved in and I LOVE my rooms. The ladies at dinner are so nice and everyone is so friendly." (She has lived there almost a year now.) They keep Mother engaged in exercises, yoga, fun brain-teaser group games, music programs, lectures, outings and the list goes on. The building layout is very inviting to residents and visitors alike. Mother can have birdfeeders in the beautiful courtyard outside her window (all rooms are on ground level). The lobby is always filled with people chatting or enjoying activities. The grounds are wooded and secluded from traffic even though East Side is right off Route 5 and very easy to get to. Staff is very attentive to Mother's care, though we have had a couple small miscommunications about managing her hearing aids (thus, I didn't give ES a full 5-star rating here.) But I was able to meet immediately with supervising staff who straightened things out right away with the involved aides. (Wanted to be totally honest.) My sisters and, most importantly, our Mother really love East Side!
JD
Assisted LivingFamily/friend
November 14, 2018
Everyone is very patient with my mom and with the 100 questions that I ask them. They attend to medical needs quickly and keep me informed as things happen. They get to know the residents and treat them like family.
Anonymous
Assisted LivingFamily/friend
December 7, 2017
So far, we have been very happy with Brookdale East Side. The staff seems friendly and caring, and they have many activities to keep the residents stimulated like morning stretches, exercise, and games. The place is clean, and the food is very good. The chef there really believes in farm to table, so they use a lot of fresh, local items. I also like that the place is pretty small and easy to navigate. It feels comfortable and homey here, and we are very pleased.
Roberts Krol
Assisted LivingFamily/friend
October 25, 2017
[removed names], and staff are great! They knock themselves out trying to provide residents with excellent care. I know that working at an assisted living facility isn't easy. This is a very demanding population with many physical and mental issues. I am grateful for the care that my mom receives and she and I feel like these people are our friends.
Nancy Russell
Assisted LivingIndustry reviewer
October 25, 2017
I found this assisted living facility to be an excellent community of living for several reasons. Residents are very active and treated with compassion and respectful staff. The food is delicious with a variety of choices for the residents. The activities director is very involved with activities that are quite creative and which the residents look forward to. The atmosphere is friendly, the rooms are clean and overall, a very nice facility!
Brookdale East Side
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.