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Brookdale Lakeway

1915 Lohmans Crossing Road, Austin, TX 78734

For pricing & availability:
(866) 374-4058
9.4
Review score
39 reviews
Add review
9.4
Review score
39 reviews
  • 5 star
    41%
  • 4 star
    23%
  • 3 star
    13%
  • 2 star
    8%
  • 1 star
    15%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Lakeway
SaveShare
Brookdale Lakeway
12 photos8 floor plans
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Chanelle L

Child of resident/client

5.0 out of 5 stars

Great place for my Mom

This is the perfect place for my Mother, she is doing very well there and some of the staff has been there for 10+ years. The staff that I have met truly cares about their residents. I have not had any other experience with Assisted Living and am very impressed w/ Brookdale - Lakeway.

Read all reviews

Brookdale Lakeway

With multiple care levels, engaging programming, and an array of amenities to simplify your days, you can look forward to a new way of life at Brookdale Lakeway. Here, you can find quality, reliable services to help you thrive without sacrificing your independence. Brookdale Lakeway is a continuing care retirement community (CCRC) that offers skilled nursing, assisted living, and memory care. Before you move in, Brookdale’s compassionate team members work with you to create a care plan that best matches your individual needs. Whether you are seeking rehabilitative services, or assistance with bathing, dressing, mobility, or medication management, Brookdale Lakeway's team can help. Rest assured, Brookdale’s care team is available 24 hours a day, seven days a week to be alerted to an emergency situation. Emergency response systems are located in each apartment, and a 24-hour security system is used as an additional precaution.

At Brookdale Lakeway, you can trade in your responsibilities for nutritious homemade meals, transportation services, and housekeeping assistance, as well as access to the community spa, the game room, a concierge service, and more. Some additional on-site perks include postal services, a therapy room, a library, and a beauty/barber shop.

Community Services and Amenities

Residents here...

Senior living options offered

  • Assisted Living
  • Memory Care

Brookdale Lakeway

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Lakeway

9.4 out of 10
Review Score39 reviewsWrite a review
Overall Experience
3.6
Cleanliness
3.7
Friendliness
3.7
Care Services
3.4
Staff
4.5
Meals & Dining
4.2
Activities
3.3
Value for Cost
3.3

A Place for Mom has scored Brookdale Lakeway with 9.4 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Brookdale Lakeway has 39 reviews with an average "overall experience" of 3.6 out of 5.

Filters

1-20 of 39 reviews

Last Updated: 1/13/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Chanelle L

Assisted Living

Family/friend

January 13, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place for my Mom

This is the perfect place for my Mother, she is doing very well there and some of the staff has been there for 10+ years. The staff that I have met truly cares about their residents. I have not had any other experience with Assisted Living and am very impressed w/ Brookdale - Lakeway.

Pat S

Assisted Living

Resident/client

January 11, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I love living here! The care is excellent! I have no complaints. Thank you for all that you do!

James S

Assisted Living

Resident/client

December 29, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
4.0
Staff
5.0

Management and staff response to needs

I have been a resident for about one and a quarter years. There have been a number of problems due to weather and equipment failures. In all cases management made an exceptional effort to keep us fed and as comfortable as possible. I am impressed how friendly the staff is always with a greeting, most of the time with my name (I wish I had such a memory). I have observed the care the staff provides to those who have special needs and those who have unexpected problems. I believe Brookdale is a very good retirement facility.

Anonymous

Assisted Living

Family/friend

December 22, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Mom has found great home at Brookdale Lakeway

My mother moved here 4 years ago and is very happy with her living situation. We picked this Brookdale for her because she is able to live in AL, getting help from staff due to her dementia. The staff goes above and beyond, is always helpful and friendly. The were from the moment we entered the building. We were greeted by the front desk clerk. The tend to all moms needs

Bobby H

Assisted Living

Resident/client

December 22, 2023

5.0 out of 5 stars
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Larry F

Assisted Living

Family/friend

October 12, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

The staff maintains a family focus where residents are constantly engaged in activities and interactions in the living and dining room. A large garden provides access to outdoor experiences.

Anonymous

Assisted Living

Resident/client

October 12, 2023

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Independent and Safe

I like the independence, but assistance is available if I need it. Dining service is aware of my diet and serves me food which I can eat safely. They also know my likes and dislikes. Management is open to suggestions.

Anonymous

Assisted Living

Family/friend

October 11, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

[Name removed] has been very helpful and my husband's caretakers have always been capable and helpful when needed. I have had a few complaints and they were handled quickly and resolved without a fuss and LISTENED to the issues.

Anonymous

Assisted Living

Resident/client

October 5, 2023

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
1.0

Facilities -Safe and Comfortable

Very positive living at Brookdale Lakeway. He likes the facilities and feels safe and comfortable. He likes the population and residents.

Dottie

Assisted Living

Resident/client

October 5, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Food is Excellent

The resident enjoys living at Brookdale lakeway. She enjoys meal time because you get to talk to people and the food is excellent. She likes to get out on weekly outings to see things.

Anonymous

Memory Care

Family/friend

May 26, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

My mother lives at Brookdale Lakeway in the Memory Care Unit. The facility is very nice and well kept. The staff is amazing, especially the staff in Clare Bridge. [name removed], at the front desk, is so helpful. Everyone is so friendly, helpful and welcoming to family when visiting! I would recommend this facility to family and friends.

Mary A

Memory Care

Family/friend

December 11, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great staff

Brookdale has such a caring staff. My Aunt is downstairs in the memory care unit and is treats with such respect and love. I so Appreciate everything the staff does to keep all these patients happy and active.

D S

Assisted Living

Family/friend

December 10, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very caring

My dad was in the hospital and rehab for about 4 weeks over the summer. During that time, many staff members cared for his cat, going in to feed her or just visit. That was peace of mind! The staff there are friendly and always greet all of us. They always pop into Dad’s room before meals to make sure he’s going to the dining room. He can have a tray in his room if he prefers.

Kerry C

Assisted Living

Industry reviewer

December 8, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Care giver

I assist in taking care of a 90 year old male resident I’m there for 3 hours every morning Mon-Fri. I find the staff very friendly and caring for the residents The coffee/ bistro area is very nice for people to meet. The dining looks to be exceptional. I don’t eat there but residents get a menu to choose from. [name removed] at the reception desk is very friendly and treats everyone w the utmost respect

anonymous

Assisted Living

Family/friend

November 15, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Great place for loved ones and would highly recommend

What we really like about Brookdale Lakeway are the staff - they are very friendly and they really seem to do their job not because they get paid for it but because the truly have their hearts in it. We can be very critical and we have to say it is an excellent community that has met our expectations. The residents so not always participate in the activities but they have different board games, get togethers all the time and just a wide variety of things.

Anon Y

Assisted Living

Family/friend

September 19, 2022

2.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
3.0
Meals & Dining
2.0

I do not recommend

There is virtually no skilled nurse at this facility even though there is one on staff. Four different Drs appointments that took hours out of each day with the lab results from blood work not being sent to the Drs office even after repeated requests and reminders in the days leading up to each visit. Wasted $$$ and time on very important appointments to see if our loved one needed to be admitted into the hospital.

anonymous

Memory Care

Toured community

June 27, 2022

4.0 out of 5 stars
Verified Review

Tour experience

We toured with Brookdale Lakeway and it was very expensive. When we were walking around we noticed that a lot of the residents were just slumped over in their wheelchairs - it was depressing and it just seemed like they needed a lot more care than my loved one. It was just not the right fit for us.

Anonymous

Assisted Living

Toured community

July 19, 2021

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

visited Brookdale Lakeway and Brookdale Lohman's Crossing. Lakeway: clean, nice rooms, friendly, multilevel, a few residents reading, game table, not a lot of conversation. Lohman's more active, small, nice outdoor area, a lot of activity, clean, attentive staff. Friendly.

Jenetta McNabb

Assisted Living

Family/friend

May 1, 2021

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

WORSE PLACE EVER

MY HUSBAND WAS THERE DAYS, WHEN HE GOT OUT HE WAS 50 TIMES WORSE THAN WHEN HE FIRST GOT THERE. LEFT ON POT HOUR A HOUR, MANY TIMES. THIS PLACE SHOULD BE SHUT DOWN. A FEW DAYS AFTER I GOT HIM OUT HE WENT SEPSIS HE WAS NOT BREATHING , THIS IS A MAN THAT HAS NEVER BEEN SICK VERY STONG A HEALTHY. NEVER NEVER SEND A LOVED ONE THERE. IT IS ALL ABOUT MONEY... ONE OF THE NURSING STAFF TOLD MY HUSBAND THEY WOULD KEEP HIM THERE UNTIL THE INSURANCE RAN OUT. PLACE DO NOT EVER SEND A LOVE ONE HERE.

Janet Ternes

Memory Care

Family/friend

January 15, 2019

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.5
Care Services
3.0
Activities
0.5

Moms stay at Brookdale

We have already moved my mom. She was there around 45 days. She just wasn’t happy there. We are moving her to another location that you referred us to and we visited. She will move to [removed] later this month

Brookdale Lakeway

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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