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Brookdale Madison West

413 & 429 S. Yellowstone Drive, Madison, WI 53719

For pricing & availability:
(866) 374-4058
8.4
Review score
92 reviews
Add review
8.4
Review score
92 reviews
  • 5 star
    52%
  • 4 star
    29%
  • 3 star
    14%
  • 2 star
    3%
  • 1 star
    2%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Madison West
SaveShare
Brookdale Madison West
17 photos9 floor plans
Brookdale Madison West in google map

Anonymous

Loved one of resident/client

4.0 out of 5 stars

Brookdale Madison West experience

Special note on value. Mother in law received a monthly discount of $[fee removed] because we signed the contract during an April promotion. Note on activities: facility has lots of activities. MIL physical limitations restrict her ability to participate.

Read all reviews

Brookdale Madison West

A fulfilling retirement with engaging activities and compassionate care awaits you at Brookdale Madison West. From the moment you walk through the front doors you’ll notice the small details that make the biggest difference. Our Craftsman-style community features plush furniture, a cozy stone fireplace, a well-lit dining room, and the overall familiarity of home. Many residents find immediate comfort in knowing our team prepares homemade meals and assists with housekeeping, laundry, home maintenance, and more. With less tasks on your daily schedule, you’ll have plenty of time to explore your passions and do more of what you love. Families can also rest easier knowing professional staff members are available 24 hours a day, seven days a week to be alerted to any emergencies. Whether you’re seeking assisted living services or memory care, our skilled team is equipped to meet your diverse care needs.

Before you move in, we work with you to create a personalized care plan that fits your routine best. If you need assistance with bathing, managing medications, or coordinating care with outside health care providers, we can help. Rest assured, care plans are flexible and will be adjusted as needed. Our on-site concierge can even arrange transportation...

Senior living options offered

  • Assisted Living
  • Memory Care

Brookdale Madison West

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Madison West

8.4 out of 10
Review Score92 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.3
Friendliness
4.4
Care Services
4.1
Staff
4.3
Meals & Dining
3.9
Activities
4.1
Value for Cost
4.1

A Place for Mom has scored Brookdale Madison West with 8.4 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Brookdale Madison West has 92 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 92 reviews

Last Updated: 9/17/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 17, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Brookdale Madison West experience

Special note on value. Mother in law received a monthly discount of $[fee removed] because we signed the contract during an April promotion. Note on activities: facility has lots of activities. MIL physical limitations restrict her ability to participate.

Anonymous

Assisted Living

Family/friend

July 23, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Friendly and fun staff. A nice place to live or Comfortable and cozy

My experience has been very positive working with the staff and preparing my mom to live at Brookdale. We would definitely recommend this community to other families based on the experience so far.

Anonymous

Assisted Living

Family/friend

June 5, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
2.0

Brookdale Madison West

We chose Brookdale Madison West due to the proximity. It seemed to have the services we needed. They had an ideal apartment available. They do have a new executive director who is trying to improve on some things.

Anonymous

Assisted Living

Family/friend

November 20, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Staff
3.0
Meals & Dining
3.0

Highs and lows.

Dad often complains of slow service, long waits for help with the urinal. Some caregivers are very good, others rude and impatient.

Anonymous

Assisted Living

Family/friend

October 16, 2024

3.0 out of 5 stars
Verified Review

Brookdale Madison West review

Facility is lovely.The care is fair. The reception and the administration is a -5 They just don't care and lack of help is an understatement. My mother missed meals since no one was working on the weekend to wheel her to the dining room. I would call the office and ask about a bill and no one would call me for days and days. Bad run organization.

J

Memory Care

Resident/client

July 28, 2024

5.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

Great place

Overall we are becoming happier with my moms care at Brookdale. [name removed] the interim Director is a breath of fresh air! We have seen quite the improvements in a short period of time and It’s nice to have someone of his caliber leading the staff and supporting our families.

Anonymous

Assisted Living

Family/friend

July 25, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Nice community with room for improvements

Most of the staff give exemplary care and some others not so much; response time for requested help (emergency as in a fall) is poor. After a lengthy wait my mom was on the floor for hours and finally called 911; she sat on the bathroom floor for about half an hour one night. Excuse is always they are short staffed. The meals are good and staff in the dining room is helpful. There are not many activities. The value for cost is hard to say because I don't have another to compare to

Dave

Assisted Living

Family/friend

July 2, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
3.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

Review for Brookdale Madison West

We highly recommend Brookdale Madison West. My Aunt is living in the very best community she can possibly be. She is safe, comfortable and well cared for.

Janet

Assisted Living

Family/friend

May 23, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Our Experience

My mom was previously a resident at Brookdale Madison West and her experience at this facility was very good. They made my mom as comfortable as possible for someone with a terminal illness. I would recommend Brookdale Madison West to others.

Anonymous

Assisted Living

Family/friend

April 15, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Review for Brookdale Madison West

Our experience was not good at all. Very expensive. Was assured my mom was a great fit for AL.

Tamara

Assisted Living

Family/friend

February 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

We made the right decision

We have been pleased with the quality of care and level of attention our loved one is receiving. We chose the facility because they have a lovely campus, many food choices and can provide more robust levels of care as our loved one's Alzheimer's progresses.

Anonymous

Assisted Living

Toured community

August 28, 2023

3.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour with Brookdale Madison West and it was a nice tour experience, but we ultimately liked the airy open layout of [community name removed] and how the rooms were situated.

Anonymous

Assisted Living

Family/friend

July 17, 2023

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Nice community

What we like most about the Brookdale Madison West community is the pleasant and very helpful staff team. The community is also clean. Based on the experience we have had so far, we would recommend this community to other families looking for a place for their loved ones.

Anonymous

Assisted Living

Toured community

July 11, 2023

5.0 out of 5 stars
Verified Review

Tour experience

WE toured with Brookdale Madison West and They were very friendly. However, the room that they had available that we would have gotten was much smaller for about the same price as another facility with a larger room.

Anonymous

Memory Care

Family/friend

June 6, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
5.0

Our experience so far

My dad is a resident at Brookdale Madison West. The facility is clean. The staff are present and helpful. The facility appearance is inviting. I think that the staff could do a better job of letting me know how things are going with my dad. I also wish that they would take the residents outside more. Also, they need to offer some outings, maybe monthly. But overall, things have been pretty good at this facility.

Anonymous

Memory Care

Family/friend

May 15, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

They are friendly and helpful. The community provides good communications. The staff were very informative about what is offered. However, I would have liked to have had more information about what personal services are added as that affect the final monthly payment. I am not usually there at meal time. I do hope they monitor what they eat. The one meal I was present at did seem like there were optional choices and the food was very good.

Carl

Assisted Living

Family/friend

April 11, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Would recommend. Nice place. Good management.

Brookdale Madison West is a nice place. Good care and good management. Quiet atmosphere. Decent food. Happy residents. Usual price. Nice room. Good activities. Helpful, friendly staff. Nurse on duty.

Stephen

Assisted Living

Toured community

March 14, 2023

5.0 out of 5 stars
Verified Review

Tour Review

Our family had an in person tour with Brookdale Madison West and we thought the community was very clean and they were very efficient with their tour. Overall our family was very pleased with this community.

Dave

Assisted Living

Family/friend

January 25, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Premiere Assisted Living Experience

It has been a tremendous experience for our family. The staff is very attentive, friendly and helpful. They far exceed the previous assisted living facility my aunt was in. They offer plenty of activities. Generally the facility is very clean, although some of the carpeting in the common areas needs to be replaced. It is pricey, but they provide a very valuable service.

Anonymous

Assisted Living

Toured community

November 9, 2022

3.0 out of 5 stars
Verified Review

I Toured This Community

The room felt more like a hotel room, with the in wall heating and air conditioning. However the staff was nice when I toured this community.

Brookdale Madison West

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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