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Sylvan Crossings of Fitchburg

5784 Chapel Valley Road, Madison, WI 53711

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(866) 374-4058
1.0
Review score
28 reviews
Add review
1.0
Review score
28 reviews
  • 5 star
    36%
  • 4 star
    32%
  • 3 star
    14%
  • 2 star
    7%
  • 1 star
    11%
See all reviews
4.8
Review score
114 reviews
10 facilities
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Sylvan Crossings of Fitchburg
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Sylvan Crossings of Fitchburg
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Anonymous

Family/friend

5.0 out of 5 stars

A nice community

The people are really nice at this community. The staff are helpful. Mom likes the food and activities they offer. The community is clean and well maintained inside and out. This community is just the right size for mom so you are able to get to know everyone. I would recommend this community.

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Sylvan Crossings of Fitchburg

Through attentive daily care and services, seniors living with Alzheimer’s or other forms of dementia receive the care they need at all times. Sylvan Crossings of Fitchburg is a memory care community for seniors in Madison, Wisconsin. Here, a knowledgeable care team creates individualized care plans to meet the needs of each resident. Staff is also knowledgeable in diabetic care, addressing behavioral issues, and other specific services. The senior living community is a secure and welcoming environment where residents can spend time with friends and family.

One of the care team's main goals is to form meaningful relationships with residents. One way they achieve that is by planning and hosting on-site group activities and events. Activities cater to seniors' preferences and physical and mental abilities. The senior community also has recreational and leisure amenities where residents can spend their free time. Naturally lit indoor seating areas, dining rooms, and outdoor patio areas provide residents with plenty of space to enjoy the day.

Sylvan Crossings of Fitchburg is close to grocery stores, medical facilities, pharmacies, and hospitals for residents' convenience. There are also local parks, movie theaters, community centers, and other recreational options to explore nearby.

State licensing information

To explore the licensing information and...

Senior living options offered

  • Assisted Living
  • Memory Care

Sylvan Crossings of Fitchburg

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Sylvan Crossings of Fitchburg

1.0 out of 10
Review Score28 reviewsWrite a review
Overall Experience
3.7
Cleanliness
3.9
Friendliness
4.2
Care Services
3.9
Staff
3.6
Meals & Dining
2.8
Activities
4.0
Value for Cost
3.9

A Place for Mom has scored Sylvan Crossings of Fitchburg with 1 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Sylvan Crossings of Fitchburg has 28 reviews with an average "overall experience" of 3.7 out of 5.

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1-20 of 28 reviews

Last Updated: 1/4/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

January 4, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
1.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

They are very short staffed overnights.

Anonymous

Assisted Living

Family/friend

December 8, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
1.0
Care Services
3.0
Activities
1.0
Staff
4.0
Meals & Dining
2.0

Friendly Staff

We picked this community because, it was the only place that would take my loved one. They were friendly and they cared about my loved one. They need to improve on the activites, since they lost their director. They need to be more consistent on the care plan-pricing. Also, It would be nice if they added fresher fruits and vegtables. The overall vibe of the environemnt seems to be a bit noisy, and not as calm/peaceful.

Craig B

Assisted Living

Family/friend

July 19, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Staff
3.0

Wish it was more the previous spot he was in he was more known. He was new here and didn't seem to have as much of the attention that he had previously.

Karen

Memory Care

Family/friend

July 18, 2022

0.5 out of 5 stars
Verified Review

Would never recommend

We had a terrible experience at Sylvan Crossings. My loved one got bed sores while here, she got covid, the staff did not check on her like they were supposed to, her things went missing. She would sit alone in her room all day long in her chair fully clothed and no one would take her to her bed or change her so she would wake up wearing the same clothes. Her hair was always a mess and they did not bathe her. There was only one person on staff overnight and she would fall asleep. I would never recommend this facility to anyone.

anonymous

Memory Care

Family/friend

July 14, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Staff
4.0
Meals & Dining
3.0

Nice Facility But Some Challenges

The staff was attentive most of the time. The care of the residents was very good, just one incident with my father (initially food served was not appropriate for him). The common rooms of the facility were very nice. My father's first room (window would not fully close, winter time). 2nd room was fine. Sometimes the facility director was difficult to get a hold of but did follow through on things.

PD

Assisted Living

Family/friend

March 16, 2022

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
5.0
Value for Cost
1.0
Care Services
3.0
Activities
1.0
Staff
4.0
Meals & Dining
1.0

Short Staff Effected Overall Enjoyment

Try someplace else. They were so short staffed, they had care givers and nursing staff cooking in the kitchen. They were over worked. They couldn't provide decent cleaning, or care for their residents. All the foods were frozen foods. They had some activities but they were minimal at best. Nothing my loved one had any interest in. They had high turnover. That created issues with things such as meds.

Janice B

Assisted Living

Toured community

March 8, 2022

4.0 out of 5 stars
Verified Review

My tour review

This communities was okay and it was much more homey. It seemed a little disorganized but we had already fell in love with another community before we came here so it was hard.

Anonymous

Assisted Living

Family/friend

February 27, 2022

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Not a place for mom

Understaffed and extremely undertrained. Run by a real estate company. No activities

anonymous

Memory Care

Family/friend

February 8, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

a nice place for loved ones

The staff members here are very friendly and we would recommend the Sylvan Crossings of Fitchburg to other families .

Anonymous

Memory Care

Family/friend

September 12, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

A nice community

The people are really nice at this community. The staff are helpful. Mom likes the food and activities they offer. The community is clean and well maintained inside and out. This community is just the right size for mom so you are able to get to know everyone. I would recommend this community.

Anonymous

Memory Care

Toured community

July 17, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Good Tour Overall

I took a tour of this community for my father, and his needs. The staff I met was kind, and informative. My questions were answered. The community looked nice, and everything appeared to be well-kept. The experience was a nice one overall. I did find another community that suited our needs better, but my tour of this community was a good one.

Anonymous

Memory Care

Industry reviewer

March 24, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Social Worker Review

Sylvan Crossings does a wonderful job of personalizing their care to each resident. They have a unique and special point-of-view that when loved ones with dementia are exhibiting behaviors, they are trying to communicate their wants and needs. They take the time to assess the situation, and make any necessary environmental changes in an effort to make that person more comfortable. I will definitely refer more patients here in the future!

Anonymous

Memory Care

Toured community

March 1, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Smaller than we wanted...

When we toured this community, we liked it but it was small. There were only about 32 residents. Also, it was far away from where I live, so I would have to drive a distance. They referred me to the one in Westshire Village and I really liked that one.

Anonymous

Memory Care

Family/friend

March 1, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

The best meals!

My loved one is doing well at the Sylvan Crossings of Fitchburg considering it has been a bit of an adjustment. She really loves the food, when I spoke to the director they told me that the food is 80 percent made from scratch! She is not one to take part in activities, but I believe the activities director is working with her one on one. The staff will also interact with her and she is happy.

Anonymous

Memory Care

Family/friend

February 7, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

They Wanted What Was Best For Mom

Meeting with administrators of this community was quite helpful. They guiding us through the process which allowed the family to make this very important decision. My mother's transition into Sylvan Crossings Assisted Living went quite smoothly. She seems very happy in her new environment. Beginning the first week, the staff encouraged mom to join in the many activities there. The cook is excellent and mom meets very special friends every day for meals. The staff is wonderful! They are very kind, caring and provide excellent care. I would highly recommend the Sylvan Crossing Assisted Living community to all my family and friends. They have given us a sense of security knowing that our Mom is safe, well taken care of and is happy!

Anonymous

Memory Care

Toured community

January 16, 2017

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

We toured this community for the increased needs of a friend. The individual rooms were very spacious and bright. The staff seemed friendly and knowledgable. The common living areas seemed small and cramped.

Anonymous

Memory Care

Toured community

November 29, 2016

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

We visited Sylvan in Waunakee. We spoke with [Removed], who was delightful, wonderfully helpful and incredibly accomodating! The building, grounds, common areas were lovely and well kept. The resident arrangement was a room with restroom,with large common areas, with cozy parlor type areas scattered throughout the building. It was very nice, but did not meet our Father's needs for an apartment style setting.

Anonymous

Memory Care

Family/friend

October 16, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Sylvan Crossing of Fitchburg, WI has been a Godsend to our family! It is perfect for our loved one and has an awesome staff. We have been blessed.

Anonymous

Memory Care

Family/friend

July 25, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Things are working out quite well at Sylvan Crossings!!

This community keeps a clean healthy environment. My friend thinks the food is fine. I have had nothing but positive results from the staff. They offer daily activities and I would recommend this community.

Anonymous

Memory Care

Toured community

April 5, 2016

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Review of Sylvan Crossings of Fitchburg - Fitchburg, WI

Has more of a nursing home feel

Sylvan Crossings of Fitchburg

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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