5300 Old William Penn Highway, Export, PA 15632
Anonymous
Child of resident/client
Our family experience
The facility was homey and the staff was caring and liked her. They weren't allowed to use chair or bed alarms and then they said she needed one on one care that they would not provide. I had to pay extra for a private service to sit with her and then I had 30 days to move her elsewhere. $[removed] an hour additional for them to sit with her. As with any place items went missing but were found eventually. She did fall several times and was taken to the hospital when necessary with no injuries.
Read all reviewsBrookdale Murrysville
Embrace a sense of belonging while enjoying a life with less burdens, at Brookdale Murrysville. Here, residents have access to person-centered memory care programming, housekeeping, homemade meals, and many assistive on-site amenities.
Brookdale’s care team is committed to building trust and providing residents with a personalized experience. Staff members use two key memory care programs to support residents' cognitive needs. The Clare Bridge program, which was created more than 30 years ago, is an exclusive brand of dementia care that encourages residents to use their skills and abilities through six structured, daily activities. Meanwhile, the Solace program offers additional support to residents in the late stages of dementia. This program provides grooming assistance, and sensory activities involving music and aromatherapy. Best of all, residents’ safety is monitored around the clock. Trained team members are available 24 hours a day, seven days a week to be alerted to an emergency. This community also features an alert system, keypad entries, secured entrances and exits, an enclosed courtyard, and way-finding cues, offering enhanced security and safety for all.
Spend your extra time enjoying community activities like karaoke, cooking classes, dancing, brain games, and more. Residents can also use InTouch technology to...
Brookdale Murrysville
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Brookdale Murrysville with 8.4 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Brookdale Murrysville has 25 reviews with an average "overall experience" of 4.3 out of 5.
Anonymous
Memory CareFamily/friend
July 10, 2025
I'm very pleased with Brookdale. The only complaint I could have is they sometimes mixed her clothes up with other residents but if that's the worst thing happening I can't complain. Pricey and increases in January are a bit much originally $[removed] and then increased to $[removed]. Hence funds are being used up quick
Anonymous
Memory CareFamily/friend
July 3, 2025
The facility was homey and the staff was caring and liked her. They weren't allowed to use chair or bed alarms and then they said she needed one on one care that they would not provide. I had to pay extra for a private service to sit with her and then I had 30 days to move her elsewhere. $[removed] an hour additional for them to sit with her. As with any place items went missing but were found eventually. She did fall several times and was taken to the hospital when necessary with no injuries.
Anonymous
Memory CareFamily/friend
June 10, 2025
I would rate all categories a 5. They do change staff frequently. What stood out the most - Good: events, food, cleanliness. Bad: changing staff for familiarity and loss of clothes ( always needing underwear).
Carol G
Memory CareFamily/friend
March 5, 2025
This was not the place for my husband. It did not meet his needs despite requiring a full-time aide to assist. The facility is welcome and staff is friendly and willing to go the extra mile. The meals are delicious.
Greg B
Memory CareFamily/friend
October 5, 2024
There are no words to describe how horrible the experience was! Understaffed and what staff was there constantly complained! No one knew what was going on and you would get a different response on how my mother was doing based on who you talked to. All they do is wheel everyone to the TV room counting on the TV to keep patience occupied. You had to search for a nurse every time you needed something. You’d think you could at least find a nurse where they heard all the patients, but that wasn’t the case! My mother’s belongings kept coming up missing, especially here blankets. It was so disorganized to the point it was disgusting! They actually sent my mother to the hospital on one occasion and I was never notified by the nurses. It wasn’t till 4 hours later that I found out, only because I got a call from Forbes hospital! My mother sat there unattended for hours. That was only going into the second week of being there. It was absolutely inhumane there!
PK
Memory CareFamily/friend
October 1, 2024
Good caring staff. Does not ignore the patients. Attentive to patients needs. We picked this community because we liked the friendliness and how they have activities for the patients.
Anonymous
Memory CareFamily/friend
September 27, 2024
What we like the most about Brookdale Murrysville is the responsiveness of the staff as well as the great communication regarding any health concerns and add items like hair dresser is very convenient
Kevin K
Memory CareFamily/friend
September 12, 2024
We would give all 5's the staff was great and [name removed]was excellent to deal with. I would recommend anyone looking into this facility to go and work with him. We would absolutely recommend Brookdale Murrysville to others. We were very happy with the care that was provided.
Anonymous
Memory CareFamily/friend
November 14, 2023
My loved one is currently a resident at Brookdale Murrysville and overall her experience at this facility has been pretty good so far. The cleanliness and friendliness have been great. The staff are all very friendly. The housekeeping has been pretty good. The activities are great and the value for cost is good. We brought a few things in about a month ago to be put up in my loved one's room, but that hasn't been done yet. Overall, Brookdale Murrysville seems like a good facility and I would recommend it to others.
Lisa
Memory CareFamily/friend
October 4, 2023
Clean facility, caring staff, plenty of support staff. I would highly recommend them.
Jack
Memory CareFamily/friend
July 6, 2023
Our experience with Brookdale Murrysville has been great. They are fully staffed with quality people who care. I have no experience with the food or activities provided. But the room sizes for memory care are good. I would absolutely recommend Brookdale Murrysville to others looking for memory care.
Greg Lytwak
Memory CareFamily/friend
June 27, 2023
I have my mother at Brookdale Export. The people taking care of her are so so caring. Most people don't want to have a love one in a nursing home but the nurses here make it as good as it gets.[name removed] ,Marketing Manager, is a God Sent for [name removed], Brookdale and to me ! We wouldn't be here if it was for the heart of [name removed]! This place is clean , food is good and medical attention is gr8. Highly recommend Brookdale because it's all about special Caregivers like [name removed] whom I trust daily with my Mom.
anonymous
Memory CareFamily/friend
July 18, 2022
Brookdale Murryville has been an awesome fit for my mom, she is adjusting very well and loves it here. The facility is nice and clean, the staff are great and everything is working out very well - it is a wonderful place. We would highly recommend them to others looking.
Robert S
Memory CareFamily/friend
July 9, 2021
The times we go visit my loved one they aren't changed enough by the staff. We are unsure if the community is assisting my loved one with eating. The community is nice and the staff are friendly. However, the care needs to be improved.
anonymous
Memory CareFamily/friend
April 12, 2021
The staff is great and they really do care about the residence. Communication was very good between the staff and our family. They called us if there were any issues and they kept us well informed. I would recommend this community to others.
anonymous
Memory CareFamily/friend
March 25, 2021
We chose Brookdale because of the proximity and I liked the way they priced their services. I also got confidence when talking with the staff members. This facility is strictly memory care and not an organization that handles a multitude of residents, and with my wife needing care for dementia I knew they would be tuned into her specific needs. They have been excellent with communication and I am very pleased with the quality of care that my wife is receiving here. I would recommend to others looking.
Dina P
Memory CareFamily/friend
February 17, 2021
It was a wonderful community, and the staff members were just fantastic. It was a nice small place, with very caring individuals. They communicated effectively with us which was very important especially during this pandemic. They took extra precautions, and moving our father there was the best decision we ever made.
Anonymous
Memory CareFamily/friend
August 10, 2020
The staff tried to get her more involved. They did have some nice activities such as music. My mom was a place right before this one and it was very, v ery good. The nurse practitioner is very good. The staff are not well trained on dealing with dementia patients. The one major criticism I had had was the loud music during dinner and cutting pills right outside the dining room. The patients with advanced dementia sat by a window in a wheelchair and hardly moved all day long.
Annette
Memory CareFamily/friend
November 10, 2018
Overall a very good facility. No place is perfect but many of their employees especially [Name removed] RN , Carla go the extra mile. The aides [Name removed], [Name removed], [Name removed] were a few that made my Mom happy there. Staffing seems to be a problem on off hours. Dementia care is very challenging.
Anonymous
Memory CareFamily/friend
October 2, 2017
My mother-in-law is doing well here, the staff has been great with her, she likes them and they are very attentive, help her with her meds and they are encouraging her to be apart of the activities. She has a nice room and she is in a secure, safe environment. The staff is trained in memory care so we know she is getting the best care.
Brookdale Murrysville
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