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Brookdale New Braunfels

2457 TX-337 Loop, New Braunfels, TX 78130

For pricing & availability:
(866) 374-4058
9.5
Review score
53 reviews
Add review
9.5
Review score
53 reviews
  • 5 star
    53%
  • 4 star
    26%
  • 3 star
    17%
  • 2 star
    2%
  • 1 star
    2%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale New Braunfels
SaveShare
Brookdale New Braunfels
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Brookdale New Braunfels in google map

Anonymous

Sibling of resident/client

5.0 out of 5 stars

Brookdale New Braunfels

We've been extremely satisfied with the care provided by the staff at Brookhaven Assisted Living in New Braunfels, Texas. My sister appears to feel comfortable in the environment and staff. My sister and I felt it was the perfect home for her when we walked in the door.

Read all reviews

Brookdale New Braunfels

Located in the deep heart of Texas Hill country, you will find Brookdale New Braunfels — a homey and supportive assisted living community. Here, residents and families can experience comfort, connection, and diverse social opportunities. With a variety of personalized assisted living services under one roof, each resident receives a customized care plan to best fit their needs and lifestyle. From medication management, to daily assistance with bathing, dressing, and grooming, Brookdale’s trained team members work to meet residents' needs while promoting their independence. Staff is available 24 hours a day, seven days a week to be alerted to any emergencies, and an emergency alert system and keypad entries are also used as protective measures. In addition to personal care, Brookdale’s team prepares fresh, homemade meals and assists with errands, housekeeping, and home maintenance. With less chores to juggle each month, residents are encouraged to take advantage of community amenities like the game room, scenic walking paths, a beauty and barber shop, a whirlpool, and a cozy fireside living room. A community rental room can also be reserved to host private gatherings with close friends or family members. Each day here can be as fulfilling or relaxing as you desire.

Community...

Senior living options offered

  • Assisted Living

Brookdale New Braunfels

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale New Braunfels

9.5 out of 10
Review Score53 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.3
Friendliness
4.4
Care Services
4.6
Staff
4.8
Meals & Dining
4.3
Activities
4.3
Value for Cost
4.1

A Place for Mom has scored Brookdale New Braunfels with 9.5 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Brookdale New Braunfels has 53 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 53 reviews

Last Updated: 10/7/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

October 7, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Community

I came to help with volunteering and absolutely loved the staff and residents. Facility is very clean and [name removed] was very helpful and inviting.

Anonymous

Assisted Living

Family/friend

September 11, 2025

5.0 out of 5 stars
Verified Review

Brookdale New Braunfels

We've been extremely satisfied with the care provided by the staff at Brookhaven Assisted Living in New Braunfels, Texas. My sister appears to feel comfortable in the environment and staff. My sister and I felt it was the perfect home for her when we walked in the door.

Alyssa P

Assisted Living

Family/friend

August 8, 2025

5.0 out of 5 stars
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful and helpful staff!

Staff at BrookDale are very helpful and informative and kind. My dad fell and broke his back so needed assisted living- and was very hesitant about the transition but they eased his fears quickly and have taken great care of him for the last month. We are so grateful for their ability to make him feel at home- even in such a huge change of life.

SB

Assisted Living

Family/friend

August 4, 2025

4.0 out of 5 stars
Verified Review

Review for Brookdale New Braunfels

Even though they have had several turnovers in their general caregiver staff, which happens at any assisted living facility, the more permanent staff are wonderful. They truly try to meet the need of any resident within their state limitations. I see their love and care for mom. The only residents that I have seen leave were ones that needed more care than they were allowed to give. The caregivers that they do hire and stay, try to make a connection and difference with each person, including family members.

Gay O

Assisted Living

Family/friend

June 18, 2025

4.0 out of 5 stars
Verified Review

Quality care

Most of the staff is very caring of your loved one, but they do have a lot of turnover.

Anonymous

Assisted Living

Family/friend

May 23, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Our families experience

What they could improve on would maybe be the food and choices of food. It felt like home the second I stepped inside. Mom likes it here and that is all I need and based on the experience I would recommend Brookdale New Braunfels to other families.

Anonymous

Assisted Living

Family/friend

April 22, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Brookdale New Braunfels

Administration seems to contradict themselves on issues. They recommended that we go with the medical professionals that they use for my mother-in-law. That would eliminate her primary doctor and her having to leave the facility. After receiving her EOB's for the first quarter - TRICARE doesn't pay for those services. Shouldn't the facility be aware of that? We could have easily maintained her care with her primary.

Dayna M

Assisted Living

Family/friend

March 6, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale is wonderful. My Mom and our family loves it.

In every way “ A Place for Mom” is just what it says. They took what I asked for and it was just perfect. They do their best to please my Mom and our family. They do everything they can to make my Mom comfortable and included. They listened when I needed something. Very creative is their solutions. What a joy and a relief. They are God's gift to me and her. My gratitude is y’all’s.

Anonymous

Assisted Living

Family/friend

September 26, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Experience, Service, Activities

Always a great experience with staff. Management and staff always have a smile and going above and beyond for our residents. Parties are great and so happy to share these news with our whole family and friends.

Alice G

Assisted Living

Resident/client

September 26, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Anonymous

Assisted Living

Resident/client

September 24, 2024

3.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
2.0

For what we pay the food could improve. Food too salty.

Mike

Assisted Living

Resident/client

September 23, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

I've gained about 100lbs with the food here.

Linda M

Assisted Living

Family/friend

January 22, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Very nice facility—wonderful staff

We loved that the facility is smaller than most—much easier to navigate. It is clean & very well appointed The atmosphere is friendly and happy. Staff are caring and generous. The food is quite good. A cruise ship rather than a nursing home!

Christi C

Assisted Living

Family/friend

December 1, 2023

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
1.0

Overall Brookdale is a caring, good facility. Good activities sometimes. The food has gone from just ok to terrible, no good choices, sandwiches all the time.

Anonymous

Assisted Living

Family/friend

November 1, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
5.0
Activities
2.0
Staff
4.0
Meals & Dining
4.0

Small Community

Brookdale was chosen because it seemed more homey than bigger ones. Unfortunately, back then the management was friendlier and more activities provided.

Anonymous

Assisted Living

Family/friend

October 30, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

calendar seem to be wrong. Missing activities not available under staff at times over cooked vegetables.

Carol B

Assisted Living

Family/friend

June 19, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

New move in

We moved our parents from their farm to Brookdale in two days. The staff was incredible and caring. Their reputation was excellent in every way and they lived up to their reviews. We highly recommend Brookdale to your family member!

Anonymous

Assisted Living

Resident/client

May 19, 2023

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
3.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Willie M

Assisted Living

Resident/client

May 19, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Ambassador

Meet the people. My personal report of the place telling 3 meals a day, making friends with everybody, giving out my best information.

anonymous

Assisted Living

Toured community

January 26, 2023

5.0 out of 5 stars
Friendliness
5.0
Staff
5.0

tour review

Our family had an in person tour and we would give the staff 5 stars, but the facility itself a 1. The facility was in bad need of updating. Also it just was not right for our loved one, we were looking for more independent living to still keep her active .

Brookdale New Braunfels

Neighborhoods

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Map of the neighborhood around Brookdale New Braunfels

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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