About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2026 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2026 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Senior Living Awards
Add Review
(866) 388-7494
Talk to a local advisor for FREE
VERIFIED PARTNER

Brookdale Northwest Hills

5715 Mesa Drive, Austin, TX 78731

For pricing & availability:
(866) 374-4058
9.5
Review score
49 reviews
Add review
9.5
Review score
49 reviews
  • 5 star
    60%
  • 4 star
    22%
  • 3 star
    14%
  • 2 star
    2%
  • 1 star
    2%
See all reviews
8.8
Review score
32410 reviews
644 facilities
Best Meals and Dining
SaveShare
Brookdale Northwest Hills
SaveShare
Brookdale Northwest Hills
14 photos3 floor plans
Brookdale Northwest Hills in google map
street view of Brookdale Northwest Hills

Anonymous

Child of resident/client

5.0 out of 5 stars

Review for Brookdale Northwest Hills

Brookdale---and [name removed]---have been incredibly accommodating and taken great care of our folks.. We are very happy there---[name removed] runs a great ship.

Read all reviews

Brookdale Northwest Hills

You can find Brookdale Northwest Hills in the adventurous city of Austin, Texas. Here, you can embrace sunshine, support, and good times with peers while enjoying plenty of daily activities.

Whether you’re looking for a helping hand taking a bath in the morning, managing your medications, or with other personal tasks, a variety of assisted living services are available when you need them most. The skilled team members of Brookdale Northwest Hills also provide memory care and can help residents flourish throughout every stage of dementia. Through the Clare Bridge program — a research-based cognitive program — memory care residents particpate in six activities each day, which are designed to promote retention and socialization. From pet-therapy, to soothing hand massages, root beer socials, and more, the care team is dedicated to helping each resident feel comfortable and fulfilled.

Regardless of your short- or long-term care needs, you will never have to look far to find support. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to an emergency. A 24-hour security system is also on-site to provide extra monitoring and safety. In addition to safety and tailored care, residents have access to a variety of...

Senior living options offered

  • Assisted Living
  • Memory Care

Brookdale Northwest Hills

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

  • Request pricing
    Contact a local advisor
  • Unlocked
    Get a quote from your local advisor

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Northwest Hills

9.5 out of 10
Review Score49 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.3
Friendliness
4.4
Care Services
4.4
Staff
4.9
Meals & Dining
4.5
Activities
4.4
Value for Cost
4.0

A Place for Mom has scored Brookdale Northwest Hills with 9.5 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Brookdale Northwest Hills has 49 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 49 reviews

Last Updated: 10/7/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

October 7, 2025

5.0 out of 5 stars
Verified Review

Review for Brookdale Northwest Hills

Brookdale---and [name removed]---have been incredibly accommodating and taken great care of our folks.. We are very happy there---[name removed] runs a great ship.

Greg H

Assisted Living

Family/friend

September 23, 2025

5.0 out of 5 stars
Verified Review

A community to call home

My father passed away at Brookdale. Every member of that staff was kind, courteous, and caring. The compassion they all have is a direct result of [name removed] the director. While I was cleaning out dad's apartment many staff came to me with kind words and heartfelt condolences. They didn't have to do that, that wanted to and that cannot be taught that is leadership. His time a Brookdale was great and he met some good people his own age and I never worried for a minute about his care. 5 stars doesn't do this place justice, there just not enough stars for this place to call home!

Louise G

Assisted Living

Family/friend

July 28, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Review for Brookdale Northwest Hills

We had been told that we would not pay for staff helping mom with her nebulizer each day. But when the bill came, we were charged for that. The Brookdale staff was absolutely wonderful and the care was excellent! We felt that they loved our mom:).

Susan Wheeler

Memory Care

Family/friend

March 17, 2025

5.0 out of 5 stars
Verified Review

Kind caregivers

Brookdale NWH is a perfect place for my mother. We are very happy with the care she receives. My mother is well taken care of. The caregivers are kind and compassionate. She has a spacious room and the food is good.

JP

Assisted Living

Family/friend

March 5, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Feel comfortable having my mom live here

Staff is awesome, facility is clean, and lots of fun activities for my mom. The staff are attentive, kind, and helpful. My mom has fun doing the activities and it’s great to see her have more socialization as compared to when she lived alone. Thankful I found Brookdale NW Hills!

Greg H

Assisted Living

Resident/client

December 6, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Good people

It all starts with the leader and [name removed] is awesome. She has a genuine concern for her staff and the residence. The staff has a friendly demeanor towards all the residence. Communication is good and consistent which makes me comfortable knowing my fathers over all living situation.

Anonymous

Assisted Living

Family/friend

November 13, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Review for Brookdale Northwest Hills

It feels like a home. My parents have already made good friends. We picked this community because of the size of the apartment and the trees

SS

Assisted Living

Family/friend

November 6, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Northwest Hills

Fairly close to where my house is, good neighborhood, place/staff seemed to have really good energy on my initial visit and still today when I visit.

Kelly

Assisted Living

Family/friend

September 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Best place in Austin!

All the staff was amazing. Particularly [name removed] . They all obviously care deeply for all the residents and based on the experience we have had so far, we would absolutely recommend this community to others!

Anonymous

Assisted Living

Family/friend

July 22, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0
Meals & Dining
4.0

A safe place for dad

He is safe; nice front staff; had some issues with the nursing staff at the very beginning not letting us know his meds needed to be refilled, but I pretty much straighten that out. It looks like they have good activities, but my dad can't see and he's not mobile so he's just not that interested. as with most places, keeping staff is really serious. They're not on a bus line and that creates a problem I believe for all the facilities that are not on a bus line. But they seem pretty good.

Susan

Memory Care

Family/friend

May 13, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our Experience

My mother is currently a resident at Brookdale Northwest Hills and the experience has been great. I am very happy with Brookdale Northwest Hills. This facility is a good fit for my mother and it is very close to me.

Marshall H

Assisted Living

Family/friend

October 9, 2023

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
1.0
Staff
4.0
Meals & Dining
4.0

Two parents

Two parents…one in memory care the other in assisted living. Lots went on…Covid, the Freeze of ‘21, ice storm….Brookdale kept in good contact with me & kept my parents safe. I never felt like the staff didn’t want me visiting. They loved my parents & appreciated that.

Gail

Assisted Living

Family/friend

October 4, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Happy Mom is Here

I feel like Mom is getting great care here. The staff always comment on how they enjoy her. She loves the activities and the ones she participates in, especially the helper dogs! This place is also pretty and welcoming.

Dean B

Assisted Living

Family/friend

September 22, 2023

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale

Brookdale Northwest Hills was there for our family when our Dad could no longer live by himself. It was a difficult decision that was made easier by the caring and personalized staff of Brookdale. Dad now feels right at home and the staff continues to keep him comfortable and involved in daily activities, his favorite being the music during "happy hour". Thank you [name removed] and everyone at Brookdale Northwest Hills.

Anonymous

Assisted Living

Family/friend

September 22, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellent Care

My loved one receives holistic care at this facility. Most importantly, the nursing and medication team is reliable and caring. The building is well-maintained. The servers at the restaurant encourage my mother to eat and know the dishes she prefers. The social activities are varied and creative. There is live music several times a week. The front desk staff goes above and beyond in promptly and professionally assisting family. Every manager is accessible. Employees at all levels are open to questions and concerns.

GEORGE

Assisted Living

Family/friend

September 21, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Cruise ship!

Brookdale NWH has a great and caring staff. It's a smaller community where they know everyone by name. They have daily and almost constant activities for the residents to enjoy. They make the extra effort to bring in outside entertainment regularly and especially on holidays and special occasions. They have off site trips for shopping and sight seeing. I kind of think of it as a cruise ship with great meals and activities!

Gregg P

Assisted Living

Family/friend

September 21, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Quality Care by Professional and Kind Personnel

Quality Care by Professional and Kind Personnel In a Beautiful Scenic Setting! Lots of Quality Entertainment and Activities with a Healthy Quality Menu Served in a Lovely Room. Lots of appetizing choices at all meals.

Kathleen M

Assisted Living

Family/friend

September 12, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Dignity Love Respect

After careful consideration and research, we moved our mother into the Brookdale Northwest Hills Assisted Living Facility, and it is one of the best decisions we’ve made. The facility is well-maintained, and has a comforting ambiance, ensuring residents feel right at home. The staff members are truly the backbone of the Brookdale Northwest Hills community. They are professional, highly skilled, incredibly compassionate and patient. Every staff member, from the nurses to the maintenance crew, demonstrates a genuine passion for their work and an earnest commitment to enhancing the quality of life for the residents. The range of activities offered is remarkable. My mother enjoys Bingo three times a week, the beauty salon, meals in the dining room, the library, and her caregivers who have become her friends. Communication from the Director keep families updated on any developments and in the loop. Brookdale Northwest Hills is a vibrant community where residents are treated with dignity,

Anonymous

Assisted Living

Family/friend

September 7, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

An okay place

Lots of little surprises in the expense that they don't tell you upfront. And these extra expenses aren't optional. Also, it keeps driving me nuts but the stairs are so dang dusty and filthy. Drives me bonkers. Good activities but my dad doesn't participate, but they're there for other people, and the food is average for a facility. I wouldn't rate it is great, but he likes it and he eats it. It seems some of the foods really aren't set up for elderly people a lot of things that are tough to choose stuff like that.

Anonymous

Assisted Living

Toured community

June 29, 2023

3.0 out of 5 stars
Verified Review

Tour experience

I toured with Brookdale Northwest Hills. The sales representative did not seem to be as knowledgeable, the location was a little bit farther from my home and lastly there was about $[removed]and $[removed] difference per month.

Brookdale Northwest Hills

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Brookdale Northwest Hills

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top