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Brookdale Olympia East

616 Lilly Road Northeast, Olympia, WA 98506

For pricing & availability:
(866) 374-4058
8.8
Review score
36 reviews
Add review
8.8
Review score
36 reviews
  • 5 star
    33%
  • 4 star
    39%
  • 3 star
    17%
  • 2 star
    3%
  • 1 star
    8%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Olympia East
SaveShare
Brookdale Olympia East
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Anonymous

Sibling of resident/client

5.0 out of 5 stars

Review for Brookdale Olympia East

The facility is expensive, but most are. Brookdale is wonderful. I'm so glad we chose it for my 88 year old sister who is in early dementia. The food is excellent, the staff is caring and attentive and so friendly. The facility is neat and clean. They offer a lot of activities for residents. We couldn't be happier with our choice for her.

Read all reviews

Brookdale Olympia East

Say goodbye to time-consuming chores and upgrade your lifestyle, here at Brookdale Olympia East. After all, these are your golden years to make the most of. Here, residents can breathe a big sigh of relief knowing their responsibilities are managed by trusted team members each day. Residents can look forward to freshly prepared meals served restaurant-style in the private dining room, as well as assistance with cleaning, lawn care, laundry, and home maintenance. Assistance with activities of daily living, such as bathing before bedtime, managing medications, getting dressed in the morning, and help with other personal tasks can also be provided, as needed. Brookdale's team is here to simplify your to-do lists while promoting peace of mind. Many families and residents rest easy knowing the staff is available 24 hours a day, seven days a week to be alerted to an emergency. While safety and care needs are monitored, the residents are welcome to use on-site perks like the beauty/barber shop, cozy fireside living room, or explore the vibrant downtown area. Visit the historic Governor’s Mansion, the Olympia Farmers Market, or the Capitol Theater and the Bigelow House Museum. Each day is yours to make the most of when you...

Senior living options offered

  • Assisted Living
  • Independent Living

Brookdale Olympia East

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Olympia East

8.8 out of 10
Review Score36 reviewsWrite a review
Overall Experience
3.8
Cleanliness
4.3
Friendliness
4.3
Care Services
4.1
Staff
4.4
Meals & Dining
4.3
Activities
4.0
Value for Cost
4.1

A Place for Mom has scored Brookdale Olympia East with 8.8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Brookdale Olympia East has 36 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-20 of 36 reviews

Last Updated: 3/3/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

March 3, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Olympia East

The facility is expensive, but most are. Brookdale is wonderful. I'm so glad we chose it for my 88 year old sister who is in early dementia. The food is excellent, the staff is caring and attentive and so friendly. The facility is neat and clean. They offer a lot of activities for residents. We couldn't be happier with our choice for her.

Anonymous

Assisted Living

Resident/client

May 10, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

My life

I've made a new life here. I try to help out where I can. Leading bible study, publishing a picture resident directory. And writing on the resident calender. This is HOME.

Jackie

Assisted Living

Family/friend

May 9, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Perfect Choice

I will give all categories a 5. Brookdale Olympia East was the perfect choice. We definitely made the right decision for our sister. Based on the experience we have had with this community, we would recommend them to other families who may need a place for their loved ones.

Anonymous

Assisted Living

Family/friend

April 26, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

A family friendly facility

Brookdale Olympia East is a very friendly facility. As far as the activities go, they are WONDERFUL! But I would like to see more personal effort from staff to join in, and something for sight and/or hearing impaired. I would recommend this facility to others looking.

Anonymous

Assisted Living

Family/friend

November 28, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Our entire family appreciated how friendly and kind the entire staff has been.

What our family likes the most abut the Brookdale Olympia East community is the staff, they are friendly and kind. Based on the experience we have had so far, we would recommend this community to other families.

Pat M

Assisted Living

Resident/client

October 25, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Overall a wonderful experience

I have lived here just over 7 months and have found it to be quite friendly and everyone I have come across is pleasant, nice and easy to visit with. Considering, I did not expect to be here, it has gone very well and people are all kind. The only issue that I've had is needing a spot in my carpet shampooed that I think was forgotten and some help hangin some pictures. But overall, the staff is very responsive and everyone is friendly.

Betty L

Independent Living

Resident/client

October 25, 2023

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Staff
5.0
Meals & Dining
5.0

Attitude makes a house a home

I did not want to move into senior living. The thing that helped me the most was after I had been here a couple weeks, I was walking the halls and saw a sign on a neighbors door that said, "So this isn't home sweet home... ADJUST." And it changed my perspective, made me laugh and helped me come to the conclusion that God has me here for a reason. I like to reach out to people that are sitting alone and make sure they feel like they have someone to talk to. I am slowly coming to feel like this actually is home sweet home.

Paul M

Assisted Living

Resident/client

October 25, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Positive Experience at Brookdale

I moved into Brookdale Olympia East about 6 months ago and would recommend it to anyone looking for a positve environment for senior living. The staff is very caring and kind and the residents are so friendly. There are always going to be things that come up in any community but I have found all concerns to be dealt with quickly and efficiently.

Nikole

Assisted Living

Family/friend

August 24, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

A safe harbor in the storm

Staff was amazing and a huge comfort during an extremely stressful, scary and emotional time for me family. It was a huge comfort to have the support of such caring and knowledgeable staff. Our experience with Brookdale Olympia East was very positive.

Angela

Assisted Living

Family/friend

July 31, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our experience

My loved one is currently a resident at Brookdale Olympia East and the experience has been great so far. This facility is beautiful. There are a lot of activities to keep the residents busy. All of the residents and staff are very friendly to newcomers and seem to get along very well.

Anonymous

Independent Living

Family/friend

July 21, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
2.0

nice community with areas that need improvement.

Follow through has not been great. For instance in April I talked with the director and it was decided mom would have an evaluation to see if she needed assistance nothing happened. So I called the director in June left a message and did not receive a callback. I was in Olympia last week and set up an appointment to talk with the director, showed up for the meeting and in stead the director it was the financial person. She listened and said the nurse got in at noon and would contact her, and get back to us. That was last Friday, by Monday afternoon there was still no word so I went to the nurse and asked her it she had been contacted the answer was no. So I asked the nurse to set up the evaluation. To be fair there were some things brought up in the meeting with the finance person that did take place immediately ( carpet cleaning and an outlet check.) Communication and follow through do not seem be a strong point there. The staff is SO caring and friendly with the residents, always calling them by name speaking to them in the halls or when ever they see them. I have been extremely impressed with this aspect of the facility.

Anonymous

Assisted Living

Family/friend

July 21, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Overall a positive experience

Communication with showering did not happen for two months. I would tell others looking into Brookdale Olympia East just to make sure and check on the care your loved one should be receiving. It was paid for. Overall it has been a positive experience and I would recommend this facility to others looking.

Leslie B

Assisted Living

Family/friend

June 28, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Lack of care and communication.

I filed a complaint about them with the Atty General WA. Had to struggle over billing, services, and lack of communication. It's an industry thing I think, and I hope it makes a difference in the long run. They sold care for people and delivered care for corporate.

anonymous

Assisted Living

Family/friend

March 23, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
2.0

Brookdale Olympia East

Brookdale Olympia East definitely has areas they could work to improve on .

Anonymous

Assisted Living

Family/friend

January 10, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Good with room for improvement

People are friendly. The food is good. Their communication definitely needs work. Difficult getting questions answered/ things followed through on. I've been asked to email the entire staff whenever I have an issue or request (rather than health issues to the head nurse and business issues to the account manager).

anonymous

Assisted Living

Family/friend

September 15, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Would recommend

I do think they could improve on the move in process and help the families and residents get acclimated. They seem receptive and like they really care but it does take a little time. My loved is receiving great care, but the communication from the staff is what could be improved on. My loved one loves the food and is participating in some of they activities that they have provided.. The staff themselves have been great.

Lelsie B

Assisted Living

Family/friend

July 20, 2022

2.0 out of 5 stars
Verified Review

My Experience

I would not recommend Brookdale Olympia East to anyone. Besides a few staff, it was unbelievably inept on every level. I had an Ombudsman and filed a complaint with the state. It was difficult to contact corporate, work with management and even though my Mom has moved from there I'm still having to deal with them. Emphatic DO NOT RECOMMEND!

JH

Assisted Living

Family/friend

March 15, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0
Staff
4.0
Meals & Dining
5.0

Our Experience

They are very friendly but somewhat disorganized. It takes a few calls to get things straightened out. Activities are really limited. Only so many can participate at one time due to covid, etc. The dining setup is lovely and meals are wonderful. My loved one is really enjoying them.

Anonymous

Assisted Living

Family/friend

March 1, 2022

4.0 out of 5 stars
Verified Review

in the beginning our experience with Brookdale was good, they were very responsive. we put down a deposit for my loved one to move in, but unfortunately they passed away before being able to use Brookdale's services. we've asked for a refund of the community fees/deposit and have yet to receive it. my only complaint would be that it took a while and multiple phone calls to receive a response.

Kay V

Assisted Living

Family/friend

February 28, 2022

1.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Care Services
5.0
Staff
1.0
Meals & Dining
5.0

disappointment

I would advise others not to come here. my loved one only stayed at Brookdale Olympia for a short while, and I have made many requests following her departure. I've requested both the return of paperwork and a returned phone call to discuss some questions I had. I have never received a single call back from anyone, aside from the nurse. the nurse was very responsive and I liked her tremendously. however, there seems to be a serious lack of communication amongst everyone else, I am in total disgust with how they've handled things.

Brookdale Olympia East

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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