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Brookdale Penn Hills

7151 Saltsburg Road, Penn Hills, PA 15235

For pricing & availability:
(866) 374-4058
9.3
Review score
26 reviews
Add review
9.3
Review score
26 reviews
  • 5 star
    46%
  • 4 star
    19%
  • 3 star
    12%
  • 2 star
    15%
  • 1 star
    8%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Penn Hills
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Brookdale Penn Hills
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street view of Brookdale Penn Hills

Anonymous

Child of resident/client

5.0 out of 5 stars

Nice and intimate place

It was a difficult decision to place my mom in long term care. My family is so grateful for the care and compassion she is receiving at Heritage Grove at Penn Hills . The staff is very accommodating and understanding. Our questions and concerns are addressed immediately! A special shout out to [name removed]....she's the best!!!!

Read all reviews

Brookdale Penn Hills

Find the right balance of support and independence when you live at Brookdale Penn Hills. As a personal care home, residents can receive assistance with medication management and other activities of daily living, such as bathing, dressing, and grooming. Here, your wellness is supported by collaborative care partnerships and trained nurses, and Brookdale’s team partners with you and your family members in multiple ways. Through the fall management program, for example, staff members provide educational materials about the risk factors pertaining to falls and suggest helpful ways to prevent them.

Additionally, family members are given access to educational tools to help them learn about health conditions relating to their loved one. Residents’ safety and quality of life are top priorities here. This is why Brookdale’s team is available 24-hours a day, seven days a week to be notified of any emergencies, and an alert system is in place, too.

Although the community is just a short drive from local restaurants and shopping locales, you’ll also have access to many convenient amenities on-site. Book an appointment at the community’s beauty/barber shop, or enjoy a hot beverage with a friend in the cozy, fireside living room. A gorgeous garden and courtyard are also open...

Senior living options offered

  • Assisted Living

Brookdale Penn Hills

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Penn Hills

9.3 out of 10
Review Score26 reviewsWrite a review
Overall Experience
3.8
Cleanliness
3.7
Friendliness
3.9
Care Services
4.2
Staff
4.7
Meals & Dining
4.4
Activities
3.9
Value for Cost
3.5

A Place for Mom has scored Brookdale Penn Hills with 9.3 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Brookdale Penn Hills has 26 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-20 of 26 reviews

Last Updated: 10/22/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

October 22, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Nice and intimate place

It was a difficult decision to place my mom in long term care. My family is so grateful for the care and compassion she is receiving at Heritage Grove at Penn Hills . The staff is very accommodating and understanding. Our questions and concerns are addressed immediately! A special shout out to [name removed]....she's the best!!!!

Pam G

Assisted Living

Family/friend

September 15, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Happy with care

All the staff is friendly and helpful. I can visit anytime and as much as I want. The rooms are nice. Medications are given appropriately. And meals are presented in accordance to every patients dietary needs. I also like how the residents are brought out into a community room where there is a television and they can interact. There is a doctor on staff who rounds 2-3 times per week if the families choose him for their care.

Tracy L. Sherer

Assisted Living

Family/friend

August 8, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
2.0

Nice, small, assisted living facility.

We chose Brookdale @ Penn Hills for Mom because we wanted a facility that felt more like a home than an impersonalized hospital like facility where your loved one is just a number & the care is shotty.

PS

Assisted Living

Family/friend

July 3, 2025

5.0 out of 5 stars
Verified Review

A small assisted living community with a big heart

Because they're so small, they're a little light on activities. Other than that, amazingly fantastic. Everyone from handyman [name removed] to the chef to the med staff to [name removed] the executive director, is hands on, extremely capable, and compassionate.

Anonymous

Assisted Living

Family/friend

June 12, 2025

5.0 out of 5 stars
Verified Review

A nice community

The staff is so friendly and attentive to my dad. The residents are also friendly and kind. When I walk in to visit my dad, I am always greeted by a staff member. If there is anything my dad needs, they are quick to respond. My dad is also very happy there.

MZ

Assisted Living

Family/friend

February 22, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Penn Hills

I would strongly recommend to others. It is a small facility and they know exactly what is going on with my mother. For example, did she come out for lunch.

Anonymous

Assisted Living

Family/friend

August 25, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Great care

My family likes the quality of care at Brookdale Penn Hills. I would recommend Brookdale Penn Hills to a friend.

Rose W

Assisted Living

Family/friend

April 17, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Penn Hills

It's outstanding. The staff is exceptional, kind and caring. A great place for my friend[name removed] They offer personal care, housekeeping, laundry, food services medication administration and social/physical activities.

PJ

Assisted Living

Toured community

January 27, 2023

4.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and we really had a great time on the tour we would of had no problem with our loved one moving in, but that the time they did not have anything available .

anonymous

Assisted Living

Toured community

November 15, 2022

5.0 out of 5 stars
Verified Review

Tour experience

We really liked Brookdale Penn Hills. The staff were all so friendly and you could tell that they were aware of the needs of the residents there. My loved one is still pretty active and not to this point of care yet. We felt that it would be too confining for him. We did really like this facility though, especially for this type of care.

anonymous

Assisted Living

Family/friend

May 16, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommended

I found the staff and the residents to all be super friendly, attentive, caring and supportive. It has a very homey and welcoming atmosphere. The facility is smaller with only 20 some residents. The food that they serve is all chef prepared meals and it is good home cooking. It is a lot less expensive than the facility he was at before so the value was high here. I would definitely recommend Brookdale Penn Hills and already have to others.

Denise Johnston

Assisted Living

Family/friend

June 5, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

A safe, comfortable, home-like visit

The cleanliness of the community was excellent. The community is small so it really felt like my mother was getting great and personal care. All the staff were very kind and good to my mom. The activities were fine, the staff came in every day and did at least something with her. My mother loved that she could go into the dinning room whenever she liked and have coffee and engage with the other residents. It was very home-like for my mother. Her room was also very clean and there were no bad odors, everything was fresh. Definitely a very good value for the care she was receiving. We would choose Brookdale again!

Anonymous

Assisted Living

Toured community

April 10, 2018

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

I do not feel this facility is the right place for our family member. I felt the staff at the other two facilities were more professional. I did not care the open arrangement with the kitchen facilities and dining room the first thing you see when entering the building.

Sammy

Assisted Living

Family/friend

August 24, 2017

1.0 out of 5 stars
Cleanliness
4.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
3.5

Check out this facility with a third eye

The staff is often related and will cover for each other while [Removed] the residents. Look very closely at the care provided in the evening and night.

Anonymous

Assisted Living

Toured community

May 25, 2017

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

Not Impressed

I had a tour set up but that person was not available to give the tour. We got to see a couple of the rooms our selves. We saw them cooking the meals and dining room. I was not crazy about that place. I didn't like it when I walked in, it was different and I didn't get a good feeling. I also heard the meals are not good at this community.

Anonymous

Assisted Living

Toured community

March 1, 2017

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Clean, quiet and friendly atmosphere! Rooms are spacious and do not look like hospital rooms! Dining room area clean. Staff was very friendly to me and seemed to take interest in the residents!

Anna

Assisted Living

Family/friend

July 2, 2016

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
3.5
Value for Cost
2.0
Care Services
4.0
Activities
1.5

Excellent caregivers but...

There are many good things and some that need changed. Now that my parent has moved on, i feel I can comment. The aides are so caring and for the most part attentive. Shirley, Emily are good and know residents. Rodney is wonderful and interacts with residents. The administrative staff isn't as interactive and seems removed from what really happens. They are there 9-5 and don't give credit for what staff really does 24 hours a day. Because of the caregivers and kitchen staff I would definately have a loved one there. However you will want to be proactive when dealing with the office administrative personnel.

Nadine

Assisted Living

Family/friend

July 1, 2016

2.5 out of 5 stars
Cleanliness
1.5
Friendliness
2.5
Value for Cost
2.0
Care Services
4.0
Activities
2.0

Average

Care Staff is good. Office sometimes short and impatient when asking for information. Food is ok but does not follow posted menu. Better than most assisted living but not enough going on in the evening after dinner.

Eric Kaun

Assisted Living

Family/friend

March 3, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
5.0
Value for Cost
5.0
Care Services
4.5
Activities
4.5

A small, friendly home for seniors

Brookdale was the last facility we looked at in our search, and I was already prepared to select another place. But actually visiting Brookdale, and talking to the staff there, made them our first pick for my in-laws seeking an assisted living facility. Brookdale is small and intimate, comfortable, with hands-on and friendly staff who are available for questions almost around the clock. We like everyone there, and more importantly, so do my in-laws. The environment is small but pleasant, the food is very good, and the medical staff has a good relationship with the visiting doctor, and that helps keep my mother-in-law's various complex and fluctuating conditions under control. One final point: there's at least one resident unable to move (at least not much), and we see her out and about with the rest of the residents, rather than just sitting in bed. This speaks well of the ability and motivation to get everyone participating, rather than staying in their rooms. We're very pleased with Brookdale, and so are my mom- and dad-in-law.

Anonymous

Assisted Living

Toured community

October 29, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Rodney knows his residents and the entire staff have been there for many years and are happy. The residents are very well cared for and the facility is clean and well managed. Small facility is perfect for the family atmosphere and interactions with everyone. A very nice place.

Brookdale Penn Hills

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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