3505 University Boulevard, Tyler, TX 75701
Jarvie S
Child of resident/client
Review for Brookdale Tyler East
It is a wonderful place!! Community is spotless. [name removed] keeps things running nicely in the maintenance dept. The activity director, [name removed] is amazing. The director, [name removed] and nurse, [name removed] are also amazing! Everyone who works there have good attitudes and they come by checking on my Mom all the time just to say "hi". Meals are good. Overall fantastic experience!
Read all reviewsBrookdale Tyler East
Receive personalized support and find confidence when you reside at Brookdale Tyler East. Here, trained caregivers work with you one-on-one to meet your needs while simplifying your daily to-do lists. You can count on compassionate staff members to assist with medication management, bathing, grooming, and so much more. If needed, staff can also coordinate specific services with outside health care providers. Residents can also enjoy the convenience of freshly prepared meals and assistance with housekeeping. The community offers transportation assistance and postal services, and a whirlpool and a beauty and barber shop are also available to use. Rest assured, residents’ safety is prioritized and monitored around the clock. Brookdale’s staff is available 24 hours a day, seven days a week to be alerted to an emergency, and an alert system and keypad entries are also in use.
There is something new and fun for everyone at Brookdale Tyler East. Participate in the walking club, or other social activities like movie nights or tai chi classes. Residents can take advantage of the community game room, the cozy living room, and the well-stocked library, too. Nature lovers will enjoy the vibrant courtyard complete with gardens and walking paths. If you are feeling...
Brookdale Tyler East
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Brookdale Tyler East with 7.9 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Brookdale Tyler East has 37 reviews with an average "overall experience" of 4.2 out of 5.
Jarvie S
Assisted LivingFamily/friend
July 16, 2025
It is a wonderful place!! Community is spotless. [name removed] keeps things running nicely in the maintenance dept. The activity director, [name removed] is amazing. The director, [name removed] and nurse, [name removed] are also amazing! Everyone who works there have good attitudes and they come by checking on my Mom all the time just to say "hi". Meals are good. Overall fantastic experience!
Anonymous
Assisted LivingFamily/friend
July 16, 2025
Better initially but went down after that. Get everything in writing and keep tabs on financial matters. Don't just put your love one in there and always make unannounced visits. Sit and observe at different times of the day.
Jim P
Assisted LivingFamily/friend
October 10, 2024
We chose Brookdale Tyler East because staff were friendly, caring, they had good food and nice rooms. The patients are very secure. It gives us a lot of peace of mind. It's a very good place to put your family. Highly recommend.
Anonymous
Assisted LivingFamily/friend
September 9, 2024
They were very kind here at Brookdale. He has succumbed to his chronic illness suddenly in February. But his time there was much more pleasant than where he was previously. He even called it home, which he never did for his previous place, even though he was there much longer.
Anonymous
Assisted LivingFamily/friend
June 24, 2024
They had a really good chef but he took a job somewhere else. The one they have now sucks. The residents and families have been complaining to management but so far he hasn't replaced him.
RH
Assisted LivingFamily/friend
November 8, 2023
I didn't like Brookdale....Their staff wasn't the best. The food was not what I would feed to my dogs.The building had lots of issues as well as water leaking all the time.The "activities" for the residents were very childish. And 90%of the residents were "memory care" residents. Only one other resident that was able to engage in conversation with my loved one.
Bob
Assisted LivingResident/client
August 22, 2023
I want to brag on [name removed] the maintenance man and [name removed] the caregiver. [name removed] is so knowledgeable and helpful, he helps anytime we need anything. [name removed] works so hard, helpful, checks on us, does anything we ask, always makes sure we're okay. They are great.
Irene D
Assisted LivingResident/client
March 31, 2023
I came to Brookdale in early 2016. I have made this my home away from home. The Bible tells us to be satisfied and thankful in whatever state we are in. I thank God for Brookdale that one day someone had this vision for Seniors.
Brenda M
Assisted LivingResident/client
March 31, 2023
I have found Brookdale East to be a very safe and home-like manner. I have enjoyed my time at this facility. Staff are friendly and caring.
R H
Assisted LivingFamily/friend
August 4, 2022
1: Facility is old and needs major upgrades. The plumbing and drainage leaks all over the building flooding several rooms every few days. The windows all leak around the baseboards, drawing ants and roaches. For the first 2 months mother had large carpenter Ants and large Roaches in her room. On one occasion I counted 123 ants on the floor and IN HER BED!! 2: As part of the services provided to my mother; room cleaning once a week consisted of vacuuming her floor in the middle. NOTHING ELSE! 3: An actual positive! The staff was always nice and friendly. 4: Mother needed little actual care; she did fall on one occasion and it took the staff an hour to answer her "emergency pull cord" She was not injured just needed help to get off the floor. 5: again staff was ok 6: Meals were a joke! No dedicated cook! Staff did all the cooking, serving meals I would not feed to my dogs. When asking for a simple over easy egg, mother could only get a well done one. Toast was soggy and inedible. My mother had to purchase noodles, hot dogs and sandwich supplies to get a decent meal. 7: My mother is [number removed]. She has mobility issues but still has a bright and clear mind. All inhouse activities were geared toward memory care and very simple for residents like her. 8: For us the value was just not there. These are the reasons I elected to bring her home. I hope this helps.
anonymous
Assisted LivingFamily/friend
February 8, 2022
All of the staff members were extremely friendly and helpful to us and were very professional, we really appreciated that. It is very expensive, there are some add on fees in the beginning that make the cost go up and it was a big shock to us. Their hospice group was really good and they took great care of her. Overall we would recommend Brookdale to other families who are looking.
Kathryn M
Assisted LivingToured community
November 22, 2021
This community was fine and would have worked out for my loved one. I did not have any complaints at all but there was just a different community that gave me that right vibe that I was looking for.
anonymous
Assisted LivingFamily/friend
March 24, 2021
We chose Brookdale Tyler East at the time because I really liked the people I was dealing with, they were very sweet and made me feel comfortable. They gave us a tour virtually and showed us the courtyard and we were able to peek into the rooms, so we got a better look inside the facility than the others we saw. They said that I would be able to continue to come in once a week as a provider so that was important as well. They had nursing changes and then the new nurse was telling me I would not be able to come in which was frustrating and the rules were changing. I think that care providers need to be updated on the rules and then there needs to be communication about those rules between staff members. There were a couple occasions I was displeased with a certain staff member and his care towards my loved one. There was one time I was later than normal and when I went to leave I have to have someone let me out, I called many times and walked around and there was no one in sight. I called the director and no one ever called me back. It took me 20 minutes before I could get out. Overall, due to our experience, I would not recommend to others who are looking.
kmoravits
Assisted LivingFamily/friend
November 14, 2018
My mother does not live at Brookdale Tyler East but she does live at Brookdale Tyler South which is a memory care facility. I am very satisfied with this facility in every way.
Anonymous
Assisted LivingToured community
February 2, 2018
Nice place and Jason was really nice and helpful, but too small.
Anonymous
Assisted LivingFamily/friend
January 10, 2018
The reason why I picked this facility for my Mother is because they were able to provide services other people couldn’t offer. My mom really likes it here and it’s a nice facility. The staff members here treat her very well. My mom’s room is large and spacious and she even has a window overlooking the courtyard. I would recommend this facility to other families.
Anonymous
Assisted LivingFamily/friend
November 28, 2017
My brother likes the place a lot. My other brother is there now and they both like the food that they provide in the dining area. It’s really good and the menu changes daily. Both of my brothers are totally happy with it. The staff alone I would rate them a five star team. They also do a good job with their cleanliness. They provided plenty of activities however since the majority of the residents are women it is more specially tailored to them. There are about 3-4 men at most and they all seem to get along fine. Overall I would recommend this location to other families looking for somewhere for their loved one.
Anonymous
Assisted LivingFamily/friend
November 22, 2017
Everything was going fine when my mom was there. Everyone that works there has been very professional. My experience with them has been great but my mom just needs to be in a memory care unit which is something that they don’t provide. The staff really feels like family and I don’t think I have anything bad to say about them. My mom thought the facility was so beautiful; she would always talk about how it must be more expensive because of how fancy it is. The facility itself has a lock down unit, meaning she couldn’t just walk out the door if she wanted to so that added some security and peace of mind for us because she was prone to just leaving and getting lost. There were a few times when she wouldn’t eat and the cook took the time to actually make her private breakfasts just to make sure she would eat. Everything was kept clean and it didn’t have a bad smell or anything like that, it was very nice. I would definitely recommend them.
Anonymous
Assisted LivingFamily/friend
October 20, 2017
Very helpfull.
Anonymous
Assisted LivingToured community
September 29, 2017
I toured Brookdale Tyler East. The staff was friendly and helpful. They did not offer us lunch but we toured the community. It was clean and didn't smell, but it looked too much like a nursing home.
Brookdale Tyler East
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.