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Fundamental - Sandy Lake Rehab and Care Center

1410 E Sandy Lake Rd, Coppell, TX 75019

For more information about senior living options:
(866) 374-4058
71 reviews
Add review
  • 5 star
    36%
  • 4 star
    28%
  • 3 star
    15%
  • 2 star
    4%
  • 1 star
    17%
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Fundamental - Sandy Lake Rehab and Care Center
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Fundamental - Sandy Lake Rehab and Care Center physical therapy room
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Anonymous

Family/friend

5.0 out of 5 stars

Review of Sandy Lake

The staff seems really good and they do a good job taking care of my loved one. He has some special needs, and that's helpful. It just seems to be a good experience overall.

Read all reviews

Fundamental - Sandy Lake Rehab and Care Center

Fundamental - Sandy Lake Rehab and Care Center in Coppell, TX is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Nursing Homes

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Reviews

for Fundamental - Sandy Lake Rehab and Care Center

71 reviewsWrite a review
Overall Experience
3.6
Cleanliness
3.6
Friendliness
3.6
Care Services
3.6
Activities
3.6
Value for Cost
3.6

A Place for Mom has scored Fundamental - Sandy Lake Rehab and Care Center with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Fundamental - Sandy Lake Rehab and Care Center has 71 reviews with an average "overall experience" of 3.6 out of 5.

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1-20 of 71 reviews

Last Updated: 11/23/20

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Disappointed patient

Nursing Home

Resident/client

November 23, 2020

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Covid outbreak/terrible place

This is the most horrendous place to take a family member to. Beautiful lobby but that's just smoke and mirrors for what's hiding behind it all. Staff members/nurses are the rudest and meanest I've ever encountered in my entire life. Staff at night steal your things, leave you in a wet diaper and yell at you. This place should be investigated and that's no joke. It should be illegal for the neglect and lack of care these folks give to the patients. And mind you, this place isn't free!!! It cost over $1800 a month to stay here. Run and don't even consider this place!!!

Anonymous

Nursing Home

Family/friend

March 13, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Sandy Lake

The staff seems really good and they do a good job taking care of my loved one. He has some special needs, and that's helpful. It just seems to be a good experience overall.

Anonymous

Nursing Home

Family/friend

March 13, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Sandy Lake

The stay seems to be going well so far. My loved one just started his therapy and that looks like it will good. Today was probably his first real day. Their nursing care has been good.

Anonymous

Nursing Home

Family/friend

March 13, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Sandy Lake

I love that my mother is there. I believe it's a very nice place. It's homey and comfortable, and everyone is very kind.

Anonymous

Nursing Home

Family/friend

March 13, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Sandy Lake

The staff is kind and helpful. It is a clean facility but the food could be improved.

Anonymous

Nursing Home

Family/friend

March 13, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Sandy Lake

If I had to be in a place this would be it. The help is very nice. The personnel is wonderful.

Anonymous

Nursing Home

Family/friend

March 13, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Sandy Lake

We are pretty happy with Sandy Lake. The therapy seems to be going well. I would say that they could do better with their meals. They could have more nutritious, and balanced meals that could have more vegetables.

Anonymous

Nursing Home

Resident/client

March 13, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Sandy Lake

I'd say the overall experience is very good. When I talk to the staff they'll relay any needed information to the right person, or just listen to what I have to say and always be sure someone follows up with me about it the next day. I've been really pleased with my interactions with the staff.

Anonymous

Nursing Home

Family/friend

March 13, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Sandy Lake

Overall, it was pretty great!

Anonymous

Nursing Home

Family/friend

March 13, 2020

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

Review of Sandy Lake

Overall, it was okay.

Anonymous

Nursing Home

Family/friend

March 13, 2020

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Review of Sandy Lake

My mother was there on Thanksgiving Day and it was a holiday weekend and she still needed care. I am not happy. They gave excuses. I am not impressed so far.

Anonymous

Nursing Home

Family/friend

March 13, 2020

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Review of Sandy Lake

It's gotten better. When my loved one got there, she was put on the long-term side. The room hadn't been cleaned before she got there, it was very dirty. She had a nurse that was there that treated her very poorly. She had tried to have a conversation with that nurse, and the nurse yelled at her. They have moved her to the rehab side, and things have gotten better.

Anonymous

Nursing Home

Family/friend

November 6, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Sandy Lake

It's been very good. My loved one seems very happy with their rehab therapists. He always says they work him to death, which is a good thing. They're very friendly. He had an incident and they were there right away to help him up and called me right away. Everybody has been very responsive to anything he needs. It's very clean. They've been very good with communication. Anytime I'm there they'll stop and fill me in.

Anonymous

Nursing Home

Family/friend

November 6, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Sandy Lake

So far so good with Sandy Lake. My loved one seems to be really happy there. We are satisfied with the nursing care and the medications have been on time.

Anonymous

Nursing Home

Resident/client

November 6, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Sandy Lake

I cannot say enough good things about them. They were absolutely wonderful! Their rehab therapists were fantastic. They were all super supportive. They helped me get better and learn things without making me feel like an idiot. The staff was very supportive and there for my every need. They were very accommodating with bringing me food after hours and went above and beyond. They were all super friendly. They all called me by name and there is a very pleasant atmosphere. I got hugs from them before I left. The nurses were absolutely wonderful. The place is clean. Oh, this place sparkled! It's institutional food, what can you do with it? It was all edible. Communication was good. Someone was always telling me what they were doing to me, for me, or about me. It was wonderful.

Anonymous

Nursing Home

Family/friend

November 6, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Sandy Lake

It is good. This place was recommended by my colleagues at work. My family is very happy with it. Excellent and they are all good therapists and I am pleased with their work. She wants to start walking. The staff care was perfect. They all give great care. It is very pleasant and they know who I am. My mom does not like the food but my mom likes greasy foods. It looks good and healthy for her. They update me every so often. Everybody is good at communication.

Anonymous

Nursing Home

Family/friend

November 6, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Sandy Lake

My loved one is very content. The cleanliness falls short there. He likes their meals.

Anonymous

Nursing Home

Family/friend

November 6, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Sandy Lake

The main reason I loved it here is that it is close to home and I can spend the night with my loved one. Their rehab therapists are doing very well with him! The nurses come in and check on him! They are doing very well with cleaning! They give him food he is not allowed to have and I have to pull things off his tray.

Anonymous

Nursing Home

Family/friend

November 6, 2019

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Sandy Lake

My loved one is feeling better, so their rehab therapists must be doing something right! Yesterday, they gave her three different exercises, so I think that help's a lot. English is not their strong point. There is a language barrier. The service is good. She's had a couple of meals, and she says it's okay.

Anonymous

Nursing Home

Family/friend

November 6, 2019

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Sandy Lake

It's been going well. I don't think all the staff there realizes she's still supposed to be doing rehab. I don't see her getting help with the little things like she would on the rehab side.

Fundamental - Sandy Lake Rehab and Care Center

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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