3585 South 147th Street, New Berlin, WI 53151
Diane S
Resident/client
Nice community to have for my home.
Was some lack of communication initially as when shower day and wash days are from staff. Many activities and good staff to initiate. Housekeeping every week does good. Food 75%. Monthly meeting for complimentary and complaining. Replacing some furniture that is necessary. Accepts requests. Showers would be better if larger. Content to live here.
Read all reviewsHeritage at Deer Creek
Welcome to Heritage at Deer Creek! This community provides assisted living and memory care services to residents in their 43-unit community home in New Berlin, Wisconsin. The town of New Berlin is one of the newer suburbs of Milwaukee, with historic old-town charm, where beautiful natural areas abound. Check out Whitnall and Minooka parks to get some fresh air and stretch your legs. This beautiful community is located near area shopping, restaurants, and parks to keep residents connected to the community.
Heritage at Deer Creek specializes in providing memory care, diabetic care, personal care, and medication management. Staff are specially trained in memory care. A variety of specialists are also available to provide additional care as needed.
All meals are provided for by the on-staff professional chef. Residents enjoy restaurant-style dining and various dietary accommodations can be made as necessary. In between meals, residents can take advantage of the indoor and outdoor common spaces. Curl up with a good book near the fireplace, soak in the sunshine and fresh air on the enclosed walking path, or get your blood pumping at the fitness center. If you’re looking for more structure, get involved in the community events. Everything...
Heritage at Deer Creek
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Heritage at Deer Creek with 8.7 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Heritage at Deer Creek has 46 reviews with an average "overall experience" of 3.9 out of 5.
Diane S
Assisted LivingResident/client
July 30, 2025
Was some lack of communication initially as when shower day and wash days are from staff. Many activities and good staff to initiate. Housekeeping every week does good. Food 75%. Monthly meeting for complimentary and complaining. Replacing some furniture that is necessary. Accepts requests. Showers would be better if larger. Content to live here.
Anonymous
Assisted LivingFamily/friend
July 11, 2025
Quality of the meals has been an issue! Staff has been awesome! I would recommend this facility to others! Just try to get the meals to a higher standard!
Karen
Assisted LivingFamily/friend
February 11, 2025
My mother made it there. My father never did. While my mom was there she contracted covid and was quarantined. While quarantined, we discovered she was in dementia and had to move her. All happened within one month. We loved most of the staff. I am still in contact with a few. Place was designed well. Food good! The only think I did not like was that I could not put a camera in her room. It was for my family abroad. They wanted to see her.
Anonymous
Assisted LivingFamily/friend
February 3, 2025
The staff was amazing, everyone really seemed to care about my mom. [name removed] the admin was so nice and caring. My mom actually passed away and everyone was so compassionate.
Smith
Assisted LivingResident/client
October 4, 2024
Took several weeks before knowledge off when house keeping, laundry, garbage is picked up. Was told rides to Dr appt. was given but not true. Never met primary physician with Blue stone and how to get RX Some meals are bad. I do like it here but there’s communication problems with employees. Need better orientation
Anonymous
Assisted LivingFamily/friend
April 11, 2024
We chose Heritage at Deer Creek because of the staff and the newness of the building as far as updates. And location especially. You do have to make sure things are getting done, sometimes things can slip through the cracks. Such as getting her bed made everyday. But they really are accommodating and helpful as well as friendly. As a family member just be mindful to check that those tasks are being followed through for them. Things can get miscommunicated from time to time.
Anonymous
Assisted LivingFamily/friend
March 19, 2024
This is not our first time in respite care. The location was convenient for our family, but I would not take him back there again. Response to call button was not timely. They were understaffed, and the quality and experience of the staff was often lacking. Lack of communication or miscommunication was another issue that was quite frustrating.
Anonymous
Assisted LivingToured community
June 28, 2023
We toured Heritage at Deer Creek when searching for an Assisted Living facility for our loved one. This was a nice facility. Our tour guide was very good. The atmosphere, cleanliness, and friendliness was also good. We also toured the Memory Care unit. I noticed that they didn't have an activity calendar and that it didn't seem to be a priority.
Anonymous
Assisted LivingToured community
June 23, 2022
Good community, it was too far for family to visit.
Ned
Assisted LivingFamily/friend
April 7, 2022
This is a nice place in a nice area. I would highly recommend Heritage at Deer Creek to others for their loved ones. The staff have always been able to get answers to me about my questions or concerns. Concerts, group meetings, games, and more are some of the activities available for the residents to choose from. The community will deliver my loved one's meals to them, if they don't want to eat in the dining room. The community is able to have physical therapy come assist my loved one. Heritage is able to provide housekeeping, laundry service, and the room for the monthly fee. There is a separate fee for internet and cable.
anonymous
Assisted LivingToured community
July 9, 2021
Our family was able to do an in person tour before the pandemic so we got to see a lot of what the community had to offer and it was really nice.
anonymous
Assisted LivingToured community
April 19, 2021
We toured this community and it was very elegant and inviting. The tour was good and the staff was very friendly. The price was on the high end of our scale so unfortunately, it didn't meet our needs at the time.
Denise
Memory CareFamily/friend
August 18, 2020
The staff is very good. They are very genuine. They got to know the residents and their needs. I met with the Chef, he was very accommodating with allergies and food preferences. The room sizes were of a good size. They have walking paths and outdoor space for the residents to use.
Holly Koch
Memory CareFamily/friend
December 10, 2019
My brother in law was there in Enhanced assisted living and all I can say is DON'T but your loved here. The director of nursing was very rude. He would ring because he needed to be changed, they'd come in turn off his necklace that would let them know he needed something and then say they had to get someone to help. Hed sit in his dirty diaper for 20 minutes. If it was almost lunch he'd have to wait till after lunch. They are very short staffed. He ended up with a bedsore!!! This place was a nightmare. I could go on and on how bad it was. Please dont put your loved one here.
Sarah Kulas
Memory CareFamily/friend
August 18, 2019
I would be remiss if I did not warn others about this “assisted care” facility. Be warned it is beautiful, rooms well maintained, eating areas are open, and it is easy to envision the one that you love living there. I get it when your parents or significant other is at that stage where assisted living is the only option all you want is a place that you can trust and is beautiful. However, if you are considering this facility again be warned. Money does not buy good care when the facility mismanaged. Check out this little gem about the facility that you are considering – news. We had great plans for my Dad when he moved in after rehab. It is true that we did not know that he was very close to death. It is true that the clothes my Dad wore on Easter Sunday were still on him and soaked straight through on that following Monday, found by my Mom. It is true that I had no words of comfort for my Mom, except this facility is [language removed] and it is true that after my father had passed this facility was going to charge my Mom for a care bracelet that was only used at their facility, they had apparently forgotten to remove it in their rush to ship out my Dad’s body. Are there good caregivers there? Possibly but the negative outweighs the positive. If you read the above and are still considering this facility as an option, I will pray for you and your loved one so that your experience is not the same.
Sarah Kulas
Memory CareFamily/friend
August 18, 2019
I would be remiss if I did not warn others about this “assisted care” facility. Be warned it is beautiful, rooms well maintained, eating areas are open, and it is easy to envision the one that you love living there. I get it when your parents or significant other is at that stage where assisted living is the only option all you want is a place that you can trust and is beautiful. However, if you are considering this facility again be warned. Money does not buy good care when the facility mismanaged. Check out this little gem about the facility that you are considering – news. We had great plans for my Dad when he moved in after rehab. It is true that we did not know that he was very close to death. It is true that the clothes my Dad wore on Easter Sunday were still on him and soaked straight through on that following Monday, found by my Mom. It is true that I had no words of comfort for my Mom, except this facility is [language removed] and it is true that after my father had passed this facility was going to charge my Mom for a care bracelet that was only used at their facility, they had apparently forgotten to remove it in their rush to ship out my Dad’s body. Are there good caregivers there? Possibly but the negative outweighs the positive. If you read the above and are still considering this facility as an option, I will pray for you and your loved one so that your experience is not the same.
Anonymous
Memory CareToured community
July 20, 2019
Facility is soon to be remodeling quite a bit to rearrange service areas to larger accommodations. May be disruptive. Staff seems pleasant.
Anonymous
Memory CareToured community
December 29, 2018
Beautiful brand new facility. Still doing finishing work. Welcoming foyer. No enhanced assisted living residents yet. Liked the generous studio rooms.
Anonymous
Memory CareFamily/friend
December 18, 2017
In the short time that my mother has been here everything has been going fine. She is happy there which is a good thing. The maintenance is a little slow to respond to my liking but overall it is ok. The apartment that my mother has is nice and the people there are nice too. My mother seems to be making friends and during her meals 3 times a day she sits with them. They also interact during the activities that the facility provides. The facility’s appearance also has a homey atmosphere.
Anonymous
Memory CareToured community
October 9, 2017
Everyone was personable but it seemed forced, it seemed dark.
Heritage at Deer Creek
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.