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Maplewood at Newtown

166 Mt Pleasant Road, Newtown, CT 06470

For pricing & availability:
(866) 374-4058
7.5
Review score
79 reviews
Add review
7.5
Review score
79 reviews
  • 5 star
    75%
  • 4 star
    11%
  • 3 star
    6%
  • 2 star
    3%
  • 1 star
    5%
See all reviews
9.1
Review score
947 reviews
15 facilities
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Maplewood at Newtown
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Maplewood at Newtown community exterior
19 photos3 floor plans
Maplewood at Newtown in google map

Anonymous

Child of resident/client

5.0 out of 5 stars

Maplewood is great

All 5s except activities maybe a 4: more variety would be good or more field trips. What we like the most about Maplewood is the caring welcoming people (both staff and residents). Yes, we would recommend this community to other families!

Read all reviews

Maplewood at Newtown

Cheerful flowers and shaded porch seating greet visitors and residents at Maplewood at Newtown. This welcoming community offers assisted living, memory care, and skilled nursing services. Warm hardwood flooring and cozy seating areas make the common areas inviting, while apartments feature stylish granite countertops and smart-home technology. On-site, there is a wide range of on-site classes and activities, like brain health games and fitness classes. Residents can choose from many options to suit their interests.

In assisted living, caregivers use smart technology to share records and provide a seamless transition of care. Residents who benefit from more assistance receive advanced care in a quiet, peaceful environment. Caregivers here employ an emotion-based care philosophy, and residents have access to a wide range of rehabilitation and therapy services.

Two levels of memory care are offered using the HEART model, with caregivers focusing on humor, empathy, autonomy, respect, and trust. Residents work with the same team of caregivers, allowing them to build relationships over time. A routine and social activities help residents find joy and focus on maintaining abilities.

Newtown, Connecticut, offers peaceful, New England surroundings — a place where residents can enjoy peace and quiet as well as plenty of shopping and dining options just...

Senior living options offered

  • Assisted Living
  • Memory Care

Maplewood at Newtown

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Maplewood at Newtown

7.5 out of 10
Review Score79 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.6
Friendliness
4.6
Care Services
4.5
Staff
4.7
Meals & Dining
4.4
Activities
4.5
Value for Cost
4.3

A Place for Mom has scored Maplewood at Newtown with 7.5 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Maplewood at Newtown has 79 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 79 reviews

Last Updated: 5/19/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

May 19, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Maplewood is great

All 5s except activities maybe a 4: more variety would be good or more field trips. What we like the most about Maplewood is the caring welcoming people (both staff and residents). Yes, we would recommend this community to other families!

Anonymous

Assisted Living

Family/friend

September 26, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
3.0
Meals & Dining
2.0

Acceptable, could be a better place

The top administration changed in the beginning of the year. Changes were made. Lots of employees have left, other employees clearly not happy. Many new people there. You do not know who will be taking care of your loved one. Many are brand new...a changing of staff is confusing for those in memory care. Food is not served warm sometimes, my father has said everything is too bland. They do have many activities.

Anonymous

Memory Care

Family/friend

April 10, 2024

1.0 out of 5 stars
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Not transparent/Website extremely misleading

If you read over the website or take a tour the place sounds too good to be true and it is. What they sell in terms of care, assistance and programming vs what they actually deliver are VERY very different. If you start asking questions you will get bounced from one person to the next. The director of Nursing will tell you to talk to the memory care coordinator who will then say it's a clinical decision. round and round... Over the course of weeks I spent there with a parent who was paying for the highest level of care, I learned first hand that just about everything they claimed during our tour was false and they have no problem leaving someone in there room alone all day. Not waking them for meals and just leaving a tray of food in the room to get cold. When your loved one begs you to get out of there because they're lonely and depressed you should listen. My loved family member pleaded not to be left to die alone there because that is how they felt there.

Anonymous

Assisted Living

Family/friend

February 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful facility

Facility offers many activities, food is excellent, very clean, aides very helpful, transportation to Church. I would absolutely recommend Maplewood at Newtown to others!

Anonymous

Assisted Living

Family/friend

December 12, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
5.0
Meals & Dining
3.0

Our families experience

Cleanliness...I would give them a 5...very clean...smells good. I would give them a 5...the aides...the nurses...even the house keeping always say hello. When it comes to the activities, my Dad doesn't do any. Price just went up [fee removed] a month. I do think the food could be a little better or more care can come when a different entree is ordered. Overall we are happy w the care my Dad receives. There are many nice aides and nurses. I think as long as you visit your loved one and are involved in their care you will be happy w Maplewood.

Jason Vernon

Assisted Living

Family/friend

August 8, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Maplewood at Newtown

The team at Maplewood is the best. They are caring and attentive, focused on the clients needs and that of the family support group. They listen, they respond and act quickly, and are genuinely warm and welcoming. Im very happy that we found a place that Dad likes, the food is excellent, and the neighborhood feel keeps him engaged.

Ray D

Assisted Living

Resident/client

July 28, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I have had a terrific experience. Everyone is very friendly and kind. They all made me feel at home

Marie P

Assisted Living

Resident/client

July 27, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My experience here at Maplewood at Newton has been excellent and comforting. I am extremely happy with the CNAs assigned to me. I look forward to seeing them every day.

Marie P

Assisted Living

Resident/client

July 26, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My experience here at Maplewood at Newtown has been excellent and comforting. I am extremely happy with the CNA's assigned to me. I look forward to seeing them everyday.

Ray D

Assisted Living

Resident/client

July 24, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I have had a terrific experience. Everyone is very friendly and kind. They all made me feel at home

Inge R

Assisted Living

Resident/client

July 24, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Friendly Place

I've been a resident at Maplewood at Newtown for 4 years and I love it here. I've made friends here and look forward to spending time with them. My favorite thing about this community is the friendliness of the staff and residents. I feel a real sense of community and connection.

Chuck B

Assisted Living

Resident/client

July 21, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Coming to Maplewood at Newton was the best decision!

I felt like I didn't have any options, was experiencing some memory loss and wasn't coping well. My niece suggested Maplewood at Newton. I've been here seven months now an the transition was easier than I expected because everyone here is so very kind. Coming here was the best decision!

Bernice

Assisted Living

Resident/client

June 19, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I have been a resident here at Maplewood of Newton for a few years. From the beginning with the COVID pandemic. I found the atmosphere to be welcoming and friendly. The care and concerns of the staff were spot on. The maintenance men were great when needed. All in all it has been a pleasant experience. I am grateful. High praise for all.

Anonymous

Assisted Living

Family/friend

May 18, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
2.0
Activities
2.0
Staff
4.0
Meals & Dining
3.0

Daughter of Resident

It was a beautiful place and was told the level of care would meet my mothers needs. Although it's aesthetically beautiful, the level of care is not as strong as they present. One person on duty for many residents. Short staffed. Activities are not well planned and no encouragement to participate in the limited ones they have. No outdoor focus in beautiful weather. Dining room is warm and pretty but short staffed and no communication or coaching/prompting on menu items for those who need it. It's just "what do you want to eat"? If the person can't articulate or is confused they get very limited food. Long wait times. Administration is not on the ball either. Issues moving in. So overall not so impressed.

KRISTEN K SALEMI

Assisted Living

Family/friend

January 6, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Grateful.

Our parents, ages 89 and 94, moved into Maplewood at Newtown a year ago. Although it was initially an up and down journey for them to select a community, make a commitment to actually move, eventually sell their home, and navigate an independent living lifestyle -- they are now one year into their transition with absolutely no regrets. Maplewood at Newtown is a lovely facility with sincere, caring staff and plenty of activities. The staff is thoughtful and eager to accommodate their personal preferences to reflect their interests and habits. One example has been that our father was able to be a central contributor to the outdoor garden and there is now a "Green Thumb Club" which has been a lifesaver for him and also a great community-builder. They have met so many friends among both the residents and staff --and really are part of a community. There is always activity and others to be with right outside their door. Above all else, we, their children, are pleased they are able to age in

Fran O

Assisted Living

Industry reviewer

November 4, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Warm and friendly

From the moment I stepped into this community, I felt the warmth and friendly atmosphere. Employees care about the residents and each other. There is a true sense of community that sets this place apart from the rest. Residents are also very kind and supportive to one another, always eager to welcome the newcomers

Edie T

Assisted Living

Resident/client

October 31, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Feels Like Home

I think Maplewood at Newtown is a wonderful place. What I appreciate the most is the friendly atmosphere, helpful staff, and everyone makes me feel like I'm at home!

Eileen F

Assisted Living

Resident/client

October 31, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Wonderful Place to Be

I love that everything is done for me! The cooking, the cleaning, and the entertainment. This is a wonderful place to be.

Bob H

Assisted Living

Resident/client

October 31, 2022

5.0 out of 5 stars

I moved from a home I had been in for 50 years, with a river and memories of grown children. Maplewood quickly turned into my new home. The great feelings and creature comforts start with the executive directors and the feelings of camaraderie spread to the staff and residents.. Maplewood is a place of love. Fulfilled physical needs good. Any senior would blossom here.

Mona B

Assisted Living

Resident/client

August 31, 2022

4.5 out of 5 stars

I love living in this lovely, quiet, bright facility. The entire staff is dedicated to our comfort & well-being. Medical staff is very professional. Overall the atmosphere is caring and prompt to meet residents needs; efficient & well-run facility. Minuses - food could be fresher, more seasoning and varied.

Maplewood at Newtown

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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