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2062 Hamill Rd, Hixson, TN 37343
Carl
Family/friend
Regency House is a great place for your loved ones.
[name removed], [name removed] and the entire staff are very professional and extremely helpful. They always answer my calls and help with any request I have. I feel very comfortable knowing my mom is being very well taken care of.
Read all reviewsRegency House Assisted Living
Regency House Assisted Living in Hixson, TN is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
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A Place for Mom has scored Regency House Assisted Living with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Regency House Assisted Living has 22 reviews with an average "overall experience" of 4.1 out of 5.
Bernice
Assisted LivingToured community
August 3, 2022
Our family had an in person tour and the tour experience was excellent but we knew right away it was just not going to be the place for our loved one it is much smaller and not as many men
Anonymous
Assisted LivingToured community
January 28, 2022
Small rooms and out of date décor. They had a warm reception for us.
anonymous
Assisted LivingToured community
September 3, 2021
We toured with Regency House and everything was great, it seemed like a really nice facility and we liked what we saw.
Carl
Assisted LivingFamily/friend
November 30, 2018
[name removed], [name removed] and the entire staff are very professional and extremely helpful. They always answer my calls and help with any request I have. I feel very comfortable knowing my mom is being very well taken care of.
MC
Assisted LivingFamily/friend
July 15, 2018
Regency House is great and is the place my Mom calls her home. This facility is run like a finely tuned machine, and the staff is always friendly and attentive to their residents. Recently my Mom broke her hip and was in a rehab facility, and with her Dementia, she was declining due to the different surroundings. The staff at Regency visited her several times and saw the same thing then jumped through hoops to get her back home, so they could care for her and get oversee her rehab. My Mom is doing much better now as a result, and that's just one example of Kimberly, Sharon and the rest of the staff going the extra mile. THANKS to all at Regency House for taking such good care of my Mom. My family and I couldn't be happier!
MC
Assisted LivingFamily/friend
July 15, 2018
Regency House is great and is the place my Mom calls her home. This facility is run like a finely tuned machine, and the staff is always friendly and attentive to their residents. Recently my Mom broke her hip and was in a rehab facility, and with her Dementia, she was declining due to the different surroundings. The staff at Regency visited her several times and saw the same thing then jumped through hoops to get her back home, so they could care for her and get oversee her rehab. My Mom is doing much better now as a result, and that's just one example of [name removed], [name removed] and the rest of the staff going the extra mile. THANKS to all at Regency House for taking such good care of my Mom. My family and I couldn't be happier!
Anonymous
Assisted LivingFamily/friend
July 13, 2017
Since moving in my mom has been quite well. They just hired a new activity director and Director. We meet the Director and she is sweet. My mom likes the and meals she fell in love with some of the staff. Her apartment is just right for her. It has a small area off the kitchenette, comes with a microwave oven and a small refrigerator, it has a bathroom and a nice size bedroom. We mostly picked them for the price and the closeness to my house.
Anonymous
Assisted LivingFamily/friend
June 30, 2017
Bingo wasnt fun because there was no prizes to be won. There was not an adequate amount of food per setting. My patient was hungry all the time so her daughter brought her some food to eat between meals. The residents were nice and so was the workers there.
Anonymous
Assisted LivingMay 18, 2017
Has the potential to be an excellent facility the executive director and business office person are ruining every opportunity for this place to thrive. They are extremely rude and unprofessional, they have the worst customer service and you can tell they do not have their heart in their job. The only reason they are receiving one star is because the new nurse manager. She is trying to fix everything but she can't do it by herself. [Removed]. She has the most caring heart and is working all the time, she is there at least one day every weekend and you can really tell how much she loves the residents and their families, when there has been a problem she has had it resolved within 24 hours and if not she calls with updates so that we know she hasn't just let the ball drop on our concern. We adore [Removed], we just wished she had the team that she needs to support her and as long as the current executive director [Removed] is there she won't be able to change a lot. Friend of a family
Andi Green
Assisted LivingToured community
January 14, 2017
This place is great! The food is fantastic! Lots of Activities and and happy residents. The staff are very nice and the administrator even gave me his personal cell phone if we had additional questions. Very homey, happy and affordable!
Beth Davenport
Assisted LivingToured community
October 19, 2016
I was very excited to visit. The building was clean and did not smell like a nursing home. They were coking something that smelt great. There was a front receptionist that welcomed us. The rest of the staff from what I could see was doing activities with people. The building was very nice. All the rooms where private, even the smaller less priced apartments had rooms with doors vs a hanging curtain I saw at other places. We are looking in Jan. of 2017 and I can say - great place, good food, happy and busy residents and folks that you can tell care.
Anonymous
Assisted LivingToured community
October 5, 2016
Not very clean, the semi private room I was shown was tiny, doors had all been removed for prior resident, large discoloration around toilet. Very unkept
Mary
Assisted LivingToured community
September 30, 2016
We did a visit to the community today as we are looking for a place for my husbands dad. This place was wonderful. They were singing by the organ and the residents looked very happy. We also saw a PT Department that was on site working with the residents and staff. It was very clean, up to date and the staff where very helpful. This may just be the spot, lots of activities, music and very nice.
Anonymous
Assisted LivingToured community
September 15, 2016
I wasn't very impressed with my tour of this community. It is a nice community, but I think they could do a better job with the cleanliness of the community. The staff was kind and friendly. This is a nice community, but not the community for my father and his needs.
CaringDaughter
Assisted LivingFamily/friend
January 1, 2016
My mother has been living at Regency House Assisted Living for 3 weeks now. I feel she is getting good care there and eating good cooked food. Her apartment is very nice and meets her needs. The housekeeping service has been very good. She enjoys having an on-sight beautician to take care of her hair. This service is a plus anywhere. Having my mother living there has been a huge help for me in her care. It is also convenient as I live near by.
Anonymous
Assisted LivingFamily/friend
July 29, 2015
My mother was only there about three weeks, but communication has been good, I have been very pleased so far. I have been very happy, nothing negative to say. Everybody is very friendly there and open and if I ever have any needs or questions they respond right away.
Anonymous
Assisted LivingFamily/friend
May 1, 2015
My mother has been here for about a month. She's happy here. The Regency House Assisted Living is such a nice place because of the clean and fresh atmosphere. My overall rating of this property is 5 stars. I rate the cleanliness 5 stars because it is always clean there. I rate the friendliness, value, care services, and activities 4 stars. My mother doesn't really participate in the activities. Overall, This is a great place.
Loved one
Assisted LivingFamily/friend
February 6, 2014
I've been very satisfied with Regency House. They have been very helpful and nice. They worked with us and Anna the nurse is just wonderful. The food sometimes is good and sometimes is not. I've eaten there several times and sometimes it's wonderful. Somedays they will offer the same thing twice in the same day, a little more variety would be nice, I know that it can be difficult though. The portions are good. The cloths on the tables are pristine white, and they do a good job seating the residents, the servers are very helpful and nice. The overall appearance is nice. They could probably do with a couple more workers. They do the best that they can. I would say a 4.5 when it comes to response. The people who work there, really work hard, and they are always pleasant. They have activities, Bingo, and Uno, and Bible studies, and sing-a-longs. I think they need somebody to round the people up and bring them out to the activities. But I know that the girls are so busy. They are very accommodating to families and they recognize birthdays with cake. It's right across from the hospital, it is very accessible. I feel like they went out of their way for us. I'm glad for the way they treated them.
A Place For Mom Customer
Assisted LivingToured community
May 31, 2013
Love love this one. Right across the street from np Hosp. Food is great. Staff very friendly! All inclusive except if they to med pass.
A Place For Mom Customer
Assisted LivingToured community
December 30, 2012
Nice like the kitchenette. Seems like more room. less money.Only allowed to smoke on two screened in porches. Not sure where the dog is suppose to use the restroom.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
