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Serene Gardens of Sterling Heights

44256 Mound Rd, Sterling Heights, MI 48314

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(866) 374-4058
7.4
Review score
35 reviews
Add review
7.4
Review score
35 reviews
  • 5 star
    52%
  • 4 star
    20%
  • 3 star
    14%
  • 2 star
    0%
  • 1 star
    14%
See all reviews
8.0
Review score
133 reviews
10 facilities
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Serene Gardens of Sterling Heights
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Serene Gardens of Sterling Heights indoor common area
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street view of Serene Gardens of Sterling Heights

Stacy D

Sibling of resident/client

5.0 out of 5 stars

Five Stars

Viewed at least five different residences for placement of my sister. Serene Gardens of Sterling Heights was far above the rest. It just doesn't look good, the promises made have been kept. She has her own private room with private bathroom, dining area is large and filled with light and the food is good. Tons of activities every day for her to choose from. Anything from bingo to going to a restaurant to taking a bus ride through town. Executive director [name removed] is absolutely amazing. There was of course in transition in the beginning, [name removed] was always at the ready, very communicative, receptive, and even if changes couldn't take place, she explained the reasoning why and still listen to our concerns. Cannot recommend this place enough.

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Serene Gardens of Sterling Heights

Sterling Heights Comfort Care sits out in the northern stretches of the Detroit suburbs. With remarkable care and luxurious amenities, Sterling Heights Comfort Care offers assisted living and memory care services where residents are empowered to lead active and independent lives. Just 20 minutes from the shores of Lake St. Clair, Sterling Heights Comfort Care is conveniently located near several health care providers and hospitals in addition to historical sites, a number of dining options, and relaxing city parks.

Sterling Heights Comfort Care is staffed by certified medical personnel to assist residents with everything from activities of daily living to physical, occupational, and speech therapy. Residential staff provide help with tasks such as bill management, shopping, and appointment setting. The homelike memory care setting is specially designed to provide a safe environment and support for individuals with dementia and Alzheimer’s. The high staff-to-resident ratio helps to reduce wandering and creates needed structure and routine.

With dozens of specialized activities and plenty of relaxing spaces, finding something to do at Sterling Heights Comfort Care is an easy task. Take in a movie at the community theater, settle into a comfy chair next to the relaxing aquarium, or get some pampering in the spa...

Senior living options offered

  • Assisted Living
  • Memory Care

Serene Gardens of Sterling Heights

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Serene Gardens of Sterling Heights

7.4 out of 10
Review Score35 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.7
Friendliness
4.5
Care Services
3.9
Staff
3.8
Meals & Dining
3.9
Activities
4.5
Value for Cost
4.1

A Place for Mom has scored Serene Gardens of Sterling Heights with 7.4 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Serene Gardens of Sterling Heights has 35 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 35 reviews

Last Updated: 10/15/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Stacy D

Assisted Living

Family/friend

October 15, 2025

5.0 out of 5 stars
Verified Review

Five Stars

Viewed at least five different residences for placement of my sister. Serene Gardens of Sterling Heights was far above the rest. It just doesn't look good, the promises made have been kept. She has her own private room with private bathroom, dining area is large and filled with light and the food is good. Tons of activities every day for her to choose from. Anything from bingo to going to a restaurant to taking a bus ride through town. Executive director [name removed] is absolutely amazing. There was of course in transition in the beginning, [name removed] was always at the ready, very communicative, receptive, and even if changes couldn't take place, she explained the reasoning why and still listen to our concerns. Cannot recommend this place enough.

Anonymous

Assisted Living

Family/friend

August 8, 2025

1.0 out of 5 stars
Verified Review

Do your research before committing

We were there a total of 19 days before dad "fell" out of his bed. He never received a call button. And the evening staff was not polite. If you can take care of yourself it's not bad. But for someone who needs assistance it's not good.

David

Assisted Living

Family/friend

May 16, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Lovely facility

The medical staff is getting better. [name removed] has leveled up the care team even in the short period of time she has been here.

Anonymous

Memory Care

Family/friend

March 27, 2025

0.5 out of 5 stars
Verified Review

Serene Gardens of Sterling Heights review

I had a bad experience with them. I paid seven months in advance for a deal and she died one week later and they did not refund any of my money which was $[fee removed] so I do not like that facility.

Anonymous

Assisted Living

Family/friend

July 25, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Serene Gardens of Sterling Heights review

Our loved one has now passed away, but Serene Gardens of Sterling Heights were great. They were kind, understanding and everything you would want first you lived ones final days

Anonymous

Memory Care

Family/friend

July 19, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Safe space for my mom

Memory care is secure. Staffing numbers could be better but all of healthcare is suffering from shortages. Staff is caring and professional. Administrative staff works well with agencies to ensure affordable options for those in need. Facility is modern and nice.

Stephanie

Assisted Living

Family/friend

May 24, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
2.0
Care Services
1.0
Activities
3.0
Staff
2.0
Meals & Dining
3.0

Review for Serene Gardens of Sterling Heights

Unfortunately, we did not have a great experience. After a month, even with daily visits, I noticed my dad's hygiene and room cleanliness were being neglected. His stay there was to include medication management, showers, bed changes, housekeeping, all 3 meals, and help with dressing and such. I would never recommend this place to anyone with loved ones.

Anonymous

Assisted Living

Family/friend

August 4, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for Serene Gardens of Sterling Heights

They been undergoing new management for the past two months. I'm giving them a try. We picked this community because of the recommendation from my mothers place.

Brian H

Assisted Living

Family/friend

April 26, 2023

1.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Staff
2.0
Meals & Dining
3.0

If you love your loved one, I would look elsewhere

My mom was in Serene Gardens for several months after she left rehab due to a broken hip. During her stay there she had 2 incidents resulting from improper transfers. The first resulted in a broken ankle and after that they refused to get her out of bed. She was essentially bed ridden for 5 months even though doctors gave her clearance to put weight on the leg. I can only speculate that they were concerned about their ability to provide proper care. The other incident resulted in a disclocated knee which required full knee replacement surgery. After 5 months laying in bed she is weak and the staff did not properly transfer her to a wheelchair when we requested to have her get out of bed. Unfortunately the care is subpar and the staff's ability to own up to their mistakes is very unsettling. The staff are friendly but may not be equipped to handle someone that needs extensive assistance. The place is new and looks great.

anonymous

Assisted Living

Family/friend

April 18, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Staff
4.0
Meals & Dining
4.0

Would not recommend for people who need a great deal of assistance

They were not equipped to care for someone who was partially paralyzed. Nor aware of the need to give him the timely setup for his breathing treatment and then turning off the machine when it was finished. I was so disappointed. !! Quality was horrible. Not enough staff. Call light would not be answered. On his first night, he told me people don't answer the light. We waited 45 minutes. I then found people on the other side of the building. They said that they thought the light was just left on from earlier. So they ignored it. Meals were ok. Activities does not apply. He couldn't participate. Care was totally insufficient.

Tracey

Assisted Living

Family/friend

March 6, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

Great Care at Serene Gardens

They have taken very good care of my mother, she is end stage dementia and arrived in very bad shape from the previous facility. Her CNA [name removed]at Serene Gardens should get a medal! A raise for sure, she immediately assessed my mother when she got there and said she would do everything in her power to get my mother's skin infections and sores under control and she looked me straight in the eyes and promised she would and that she would be cared for properly at Serene. So far she has! The rest of the staff that helps care for my mother are also amazing. The food is not the greatest but not the worst either. Reminds me of school cafeteria food. A lot of seniors don't have much of an appetite to begin with, so nutrition needs to be appealing.

anonymous

Memory Care

Toured community

January 23, 2023

3.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and we just did not really care for it, it was very dark and not very welcoming

Kristie

Assisted Living

Family/friend

January 18, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Overall a good place for Mom.

The staff is all very friendly it is very clean. Whenever we call for assistance you always have to leave a message and usually do not get a returned call until after 3 or 4 calls. Overall it's a great place

anonymous

Memory Care

Toured community

January 4, 2023

5.0 out of 5 stars
Verified Review

Tour experience

We had a great tour experience with Serene Gardens of Sterling Heights. The facility was beautiful, the rooms were clean and very nice. The downfall was how large the facility was. It might be good for someone in assisted living, but for someone with dementia who would get lost easily, I do not think it would be a good fit. The price was decent comparatively.

Anonymous

Assisted Living

Family/friend

November 4, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Care Services
2.0
Staff
3.0

Accomodating Community

We picked this community because, they could get my loved one in right away, and they were very accomodationg. Overall, it was a short experience, and my love done was there a short period of time.

anonymous

Assisted Living

Family/friend

October 20, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Super accommodating and great staff

Serene Gardens has been an amazing experience so far we have nothing but great things to say about all of the staff members there. On the day our loved one was moving in there was a mix up with the person who arranged the move in date and property manager - they were not ready for our loved one but they worked some things out and took our loved one in. They went above and beyond to make sure they were able to accommodating up They also have worked with us financially and we would recommend this community to other families.

Diane V

Memory Care

Family/friend

July 19, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

Overall, I would definitely recommend it!

It has not been that long since Serene Gardens has taken over. It's been about 2 months, but I'm not sure of the exact timeframe. They do take real good care of my husband and the meals look good when I've come to visit. Although they could give them a bit more food, if they're serving something that a resident doesn't like or can't eat, they make sure to get them something else. I would recommend it, but the problem I've come across with Serene Gardens is a lack of communication. It's more so with the night staff that I find this problem. My husband is approaching end of life and today in his rom they had oxygen tanks and all of this equipment all over the place, but no one could tell anyone why or who put in there. They also couldn't tell us who administered the oxygen and why. Because it happened at night, they did not have the hospice nurse's okay on that. So sometimes I've come across things like that where everyone is running around trying to figure out what happened. But, honestly, that would be the only thing that they could improve on. There's a new manager there, and we really like him. If we bring something to his attention, it's taken care of. I told my kids that if something happens and I'm no longer able to take care of myself, I wouldn't mind being placed here. And if I'm putting myself here, I'd say that's a pretty good recommendation. The new staff and workers in the memory care unit have been really sweet, kind, and caring. I really like them and I will miss them when my husband passes, because we've spent a lot of time together.

Denise S

Memory Care

Family/friend

May 26, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Community Lowered The Family's Stress Levels

We would highly recommend the community to others for their loved ones. The community is very personable, and able to provide individualized care for the residents. The communication with the staff is good. We are happy with our experience with the community. My loved one enjoys the food and activities the community provides.

Anonymous

Memory Care

Toured community

April 28, 2022

3.0 out of 5 stars
Verified Review

My Tour Experience at Sterling Heights Comfort Care

This was a bigger community and it felt like a resort. This wouldn't have been a good fit for my loved one. Memory Care was a tucked away unit inside the community.

Carol O

Assisted Living

Toured community

December 6, 2021

5.0 out of 5 stars
Verified Review

My tour review

I did not like this community at all. They had some changes in ownership and things changed for the worse. The tour guide was very good in the beginning but once in things changed.

Serene Gardens of Sterling Heights

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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