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Symphony at Olmsted Falls

25880 Elm St, Olmsted Falls, OH 44138

For pricing & availability:
(866) 374-4058
9.3
Review score
44 reviews
Add review
9.3
Review score
44 reviews
  • 5 star
    54%
  • 4 star
    25%
  • 3 star
    7%
  • 2 star
    0%
  • 1 star
    14%
See all reviews
8.8
Review score
1003 reviews
24 facilities
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Symphony at Olmsted Falls
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Frank S

Spouse or partner of resident/client

5.0 out of 5 stars

Review for Symphony at Olmsted Falls

It is really good, I would recommend it. The activities and staff are great. They are very helpful. Food is good, restaurant style. It is a very clean place.

Read all reviews

Symphony at Olmsted Falls

Situated on a private, quiet street with beautiful wooded views, Symphony at Olmsted Falls is a cozy, warm senior living community located near Southwest General Hospital, St. John Medical Center and The Cleveland Clinic as well as Grand Pacific Junction historic shopping district and Cleveland Metro Parks. Wake up every day in a safe, intentionally designed living space. We tend to the cooking, housekeeping and home maintenance so you can participate in social, cultural and exercise programs including “Sit and be Fit,” chair yoga and crafts. Enjoy a menu of seasonal, nutritious chef-prepared dishes in our beautiful dining room.

Enjoy discreet, supportive care, a maintenance-free lifestyle including scheduled transportation. Spend every day living fully and experiencing greater well-being.

Senior living options offered

  • Memory Care

Symphony at Olmsted Falls

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Symphony at Olmsted Falls

9.3 out of 10
Review Score44 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.2
Friendliness
4.2
Care Services
4.0
Staff
4.4
Meals & Dining
4.4
Activities
4.1
Value for Cost
4.0

A Place for Mom has scored Symphony at Olmsted Falls with 9.3 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Symphony at Olmsted Falls has 44 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 44 reviews

Last Updated: 10/7/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Frank S

Memory Care

Family/friend

October 7, 2025

5.0 out of 5 stars
Verified Review

Review for Symphony at Olmsted Falls

It is really good, I would recommend it. The activities and staff are great. They are very helpful. Food is good, restaurant style. It is a very clean place.

Dave K

Memory Care

Family/friend

September 30, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Home like Feeling, not Institution.

The overall score was a 3 and while we are not fully blaming them for our loved ones fall, our loved one did break her hip after not being in there even 3 months so for that reason we couldn't give it anything higher. I do wish these nursing facilities could start using the foam padded material that they use for kids playgrounds, so when the elderly fall there is less of a chance of breaking bones. However, Symphony was as close to a "home" feeling as I got from any of the other 6 facilities I looked at.

Jean

Memory Care

Family/friend

August 26, 2025

4.0 out of 5 stars
Verified Review

Clean Community & Friendly Staff/Good Meals

Many times I came in and found [name removed] in the same clothes he had worn the day before and his bed unmade. I changed him into clean clothes. I also changed his sheets and made his bed many many times. Other than that I found the place clean and the food good. The staff was always friendly and responsive

Delena D

Memory Care

Family/friend

August 8, 2025

5.0 out of 5 stars
Verified Review

They have been wonderful. Overall it's been very welcoming and great. Caring staff, activities are everyday and they get them involved, food is delicious and always give them enough. My mom has thrived since she has been there

Anonymous

Memory Care

Family/friend

July 28, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Next Best Thing to Home

We are incredibly impressed with the facility and how well they take care of my aunt! We were very impressed with the size of the rooms, the food especially, and the amount of programming and events for residents. We went to over 15 places in our search. Most places serve frozen or precooked food, but Symphony has a chef and a changing menu. We also were impressed by the staff to resident ratios and the amount of resources available both from the community and with the medical and psychiatric team! We also thought the resident bunny, bringing in of service animals and the birds in the glass were a nice and unique touch. My aunt is very happy there, despite her progression.

Anonymous

Memory Care

Family/friend

July 21, 2025

4.0 out of 5 stars
Verified Review

Overall a nice community- family oriented

From [name removed] perspective she is one of the most sane people there and is not happy! However; the employees are lovely! Many activities that Rosemary gets involved in! Which is great for her! The activity director is phenomenal! The food is good though [name removed] complains too much beef, gravy. The chef is top notch, though as I have eaten there! The house cleaning is really good! The housekeeper is so kind and helpful to Rosemary.

MB

Memory Care

Family/friend

July 2, 2025

4.0 out of 5 stars
Verified Review

Almost like home

It's a small and homey place. Staff is very caring, the residents are able to receive personalized care. Also, activities, arts, games, bingo, field trips. Live entertainment. They do a good job to keep the residences stimulated and active.

Anonymous

Memory Care

Family/friend

June 11, 2025

3.0 out of 5 stars
Verified Review

Review for Symphony at Olmsted Falls

I think they did a really good job onboarding. It is a very intimate facility. However I did feel that they nickle and dime you to death

Anonymous

Memory Care

Family/friend

May 28, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Symphony at Olmstead Falls

Personal attention seems spot on.

Anonymous

Memory Care

Family/friend

May 21, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Definetely worth your consideration

The facility is warm and inviting. You are encouraged to express concerns and they are addressed in an efficient manner. Large rooms and bathrooms. Cleaned daily and beds made. Many activities offered that center around entertainment and memory care.

Nancy B

Memory Care

Family/friend

April 7, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Symphony at Olmsted Falls

They were wonderful with Dad. From the nursing staff, to the dietary and activities director. They made sure all residents were involved in their day to day events.

Diana J

Memory Care

Family/friend

December 5, 2024

3.0 out of 5 stars
Verified Review

Not a good experience for us

my mother had pictures taken of her inappropriately last October and we've taken her out since then but we have not heard anything about the case nobody will answer my questions so I can't say the care there was that great for the value her meals were fine activities I think she went to a few activities but the cost I feel for the care was just a little high. Her clothes were always disappearing and she always had somebody else's clothes they had lost her bedspread for like 6 months nobody knew where it was at and then it just appeared one day when I kept pushing for where it was at.

Jennifer

Memory Care

Resident/client

December 4, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Good place

My mom had dementia and they were sensitive to her needs. Staff was nice. She was there only 5 weeks before she passed. I think staff was good. She fell while she was there and i was not happy about that but she was on heavy meds at that time. Belongings got lost but that was due to other residents taking things by accident. I felt she was safe there and she was adequately taken care of. I dont regret my decision. It was still during covid and mask protocol was still in place Staff kept it pretty safe

Anonymous

Memory Care

Family/friend

October 28, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend

All of the staff works together to get things done. They are all very helpful and caring. I would highly recommend Symphony at Olmstead Falls to others looking.

Anonymous

Memory Care

Family/friend

September 25, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Excellent choice

The Staff communicates very well regarding my dad's care and issues. Room size is very good. Amenities are fine.

Donna K

Memory Care

Family/friend

August 29, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Loved Symphony at Olmstead Falls

We loved this community. It was nearby to us which was one thing I really loved. We did have one issue of clothes getting lost, but it was no big deal.

Willoughby Family

Memory Care

Family/friend

July 10, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Exceeded expectations

Wonderful staff! Always easy to reach and extremely helpful caring for our family member.

Cheryl L

Memory Care

Family/friend

May 14, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly and caring staff

It is obvious that all of the staff know my mom personally. She is always happy. Ellen the activities director is phenomenal. She assures activity for all. The chef Stephanie provides quality meals. The rooms/apartments are generous in size. The entire facility is beautifully decorated.

Jennifer H

Memory Care

Family/friend

May 1, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Absolutely love!!!

We absolutely love Symphony at Olmsted Falls!!! Everything is perfect. The facility is clean and very homey. The workers and residents are all like one big family. The meals are well-rounded and fresh. They keep the residents active with fun activities that include numerous road trips. We wouldn't change a thing about this place and we are so very happy we found my father this perfect home!

Dane S

Memory Care

Family/friend

October 31, 2023

1.0 out of 5 stars
Cleanliness
4.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
3.0

Inhumane treatment of patients - staff is too young

First, I would like to know why my comments keep getting removed - My wife and I have been visiting my grandmother who was admitted about 3 months ago and each time grow more concerned about the conditions of the facility. We continue to grow deeply disturbed and appalled by their inhumane treatment of patients. It is with a heavy heart that I feel compelled to share this negative review. One of the most distressing aspects of my visit was witnessing the way the staff interacted with a patient who is wheelchair bound and needed to use the bathroom. We could hear the interchange as we sat in the hallway. The patient was clearly in distress and afraid to move from the chair to the toilet. The caregivers displayed an alarming lack of empathy, and understanding - berated the patient, argued with her, taunted her and cursed at her. It is clearly evident that the staff members are undertrained, and their frustration and impatience were palpable.

Symphony at Olmsted Falls

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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