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TerraBella James Island

1501 Secessionville Rd., James Island, SC 29412

For pricing & availability:
(866) 374-4058
7.0
Review score
56 reviews
Add review
7.0
Review score
56 reviews
  • 5 star
    46%
  • 4 star
    29%
  • 3 star
    16%
  • 2 star
    5%
  • 1 star
    4%
See all reviews
8.4
Review score
10010 reviews
240 facilities
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TerraBella James Island
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TerraBella James Island
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street view of TerraBella James Island

Stephanie

Child of resident/client

5.0 out of 5 stars

Friendly and Caring Staff are Absolutely amazing

Unfortunately I will have to find my dad another facility. Too expensive but the staff is friendly the facility is clean. I really love everything about the facility. I would absolutely recommend this community to other families based on the experience we had

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TerraBella James Island

TerraBella James Island is an assisted living community located in the beautiful community of James Island, South Carolina. Clark Sound is only a mile away and is a popular afternoon destination for our residents. If you have a history buff in your family we are only two miles from both the Secessionville Historic District as well as Fort Lemar Heritage Preserve and there are many other historical sites just a short drive away.

Our spacious apartments come with all of the comforts of home as well as several safety features:

Apartments range in size from 320 square feet to 540 square feet
Private bathrooms with built in safety features
Large amount of closet and storage space
Kitchenettes with frost free refrigerator/freezer
Indoor mailboxes
Personal safety pendant
Staff pagers interfaced with emergency call systems that are in apartments
Housekeeping and laundry service
Enclosed outdoor courtyard

Senior living options offered

  • Assisted Living

TerraBella James Island

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for TerraBella James Island

7 out of 10
Review Score56 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.1
Friendliness
4.3
Care Services
4.1
Staff
3.7
Meals & Dining
3.2
Activities
4.2
Value for Cost
4.0

A Place for Mom has scored TerraBella James Island with 7 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, TerraBella James Island has 56 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 56 reviews

Last Updated: 10/31/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Patty

Assisted Living

Family/friend

October 31, 2024

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
1.0
Care Services
3.0
Staff
1.0
Meals & Dining
1.0

Poor management

Our family paid more money than the services our parent received. How can you not provide meals because food is not available? Toilet paper, paper towels and other supplies were often not available.Most of the caregivers were excellent but those who weren’t still remained even after complaints. Personal property stolen. Housekeeping was not always provided. Consistency with managements responses and actions were unacceptable and not of an executive level. It’s understandable that the [facility removed] closed. Tremendously sad that families and residents have to relocate because of poor management.

Anonymous

Assisted Living

Family/friend

September 9, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Disappointing care, would not recommend

Absolutely awful experience here. They screwed up his account from the moment he moved in- blaming central billing. This took 1 year to resolve. They never filled a prescription for an infection when I was assured they would. Delayed communication from the director. Miscommunications between director and other staff leading to confusion over monthly fees. Wrongdoings In facility - faculty not abiding by providing a diabetic diet even though it was stated upon moving in. A staff member had a tenant fall and asked my HUSBAND to help her move the person back to their chair. Medtechs do not understand meds or how to give them and they do not understanding the importance of taking blood sugar readings.

Stephanie

Assisted Living

Family/friend

August 26, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly and Caring Staff are Absolutely amazing

Unfortunately I will have to find my dad another facility. Too expensive but the staff is friendly the facility is clean. I really love everything about the facility. I would absolutely recommend this community to other families based on the experience we had

Beth E

Assisted Living

July 11, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Staff
4.0
Meals & Dining
4.0

Good experience.

My mom has been there at TerraBella since April and seems to be doing well. The staff seem to love her and treat her well. The rooms and the facility are very nice and I think they are planning some improvements. I am happy with the facility and my mom seems pretty happy also.

Anonymous

Assisted Living

Family/friend

May 15, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
3.0
Value for Cost
2.0
Care Services
2.0
Staff
3.0
Meals & Dining
1.0

doesn't live up to promises

It is just a mess there. The management has changed several times, there is no activities director, the food is horrible and the staff are uncaring. I definitely do not recommend the TerraBella James Island community.

CB

Assisted Living

Family/friend

February 16, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Review for TerraBella James Island

They went through ownership and staff changes when [name removed] got there. Over time things have and are improving. I am confident he is looked after. He is settling in. There newer maintenance guy is terrific.I would recommend it. They have a new chef.

Teresa

Assisted Living

Family/friend

November 17, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Review for TerraBella James Island

It's a delightful place with southern beach charm !The room was great spacious being able to look out the windows and see the hummingbird feeders in the birdhouse feeders in the garden beds was spectacular and if my mother could've handled it, I'm sure she would've really loved that. Just looking at everybody in the courtyard talking to each other was wonderful to see, I don't really have any constructive criticism because we were there for probably four hours and everything I saw was on top of it. I looked at their menu for food and it looked creative. Every day seemed very different so there seem to be a lot of choices.I just want to add that I really do value your service to because sometimes you feel really alone going through this and it's really good to know that there are people out there who care and to touch base with you even when you're busy.

Stephanie

Assisted Living

Family/friend

October 12, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

TerraBella James Island review

What our family likes the most about the TerraBella James Island community is the staff members there and the other people living at the facility. Based on the experience we have had so far with the community, we would definitely recommend them to others.

Anonymous

Assisted Living

Toured community

October 4, 2023

4.0 out of 5 stars
Verified Review

Our Tour

We toured TerraBella James Island when searching for an Assisted Living facility for our loved one. We really liked this facility! Everyone was friendly. The atmosphere at this facility seemed good. However, they didn't have the room that we needed. We continued on with our search.

John S

Assisted Living

Family/friend

April 5, 2023

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
4.0
Value for Cost
2.0
Care Services
2.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

It's not a good place

The service is not up to standard. One day I came to the room and Rap music was being played on the TV. My father's sheets were not changed either. At the beginning, the place wasn't bad but I notice over time the staff began to slack off.

TM

Assisted Living

Family/friend

January 27, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
2.0
Staff
4.0
Meals & Dining
1.0

Ask questions before committing.

The dinner meal consists of sandwiches, which is not enough food or nutritional value for the residents. They don't have a lot of activities planned in which the residents can participate. As far as the building, it's modern and very up-to-date. It has a good appearance from the outside as well as the inside. They seem to be always short-staffed, and therefore immediate attention is not provided. The specifics for the level of care need to be identified to the family, vs. them saying that they have evaluated the resident and will provide the necessary services. I would advise you to ask management to define what are the types of services you will be receiving for the level of care.

William

Assisted Living

Family/friend

March 30, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Affordable and great location

The negatives were we moved my dad in in November and the staff were in a state of turnover and no one had really been there that long. There was a new director, nurse, receptionist, etc. No one really knew much but it is not their fault. The residents who were here needed a lot more care than he did so he really did not have anyone to interact with which is why we moved him out. The facility was very nice and I thought it was a good value for the money. The staff that were there were very friendly and helpful as well. I would recommend them to others, it just was not the right fit for my dad.

anonymous

Assisted Living

Toured community

March 21, 2022

5.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and we thought it was an outstanding experience.

anonymous

Assisted Living

Toured community

October 22, 2021

4.0 out of 5 stars
Verified Review

Tour of Savannah Place

Savannah Place was too small, it is only one floor. It is also more for people who need more care rather than independent living which is what we were wanting.

anonymous

Assisted Living

Toured community

September 29, 2021

4.0 out of 5 stars
Verified Review

Our tour experience

We were able to tour the community, and it is a little older but it was still a really nice tour.

Lauren

Assisted Living

Family/friend

June 21, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Staff
4.0
Meals & Dining
3.0

Friendly and Helpful Staff

I have asked several times for the staff take my loved one down to get a manicure. They don't have a memory care unit and there is no stigmatization. It is a smaller community. It is in close proximity to family. The staff seems to genuinely care for my loved one. The communication with the head nurse could be better. It is not a fancy place, but this is what my loved one needs now.

Anonymous

Assisted Living

Family/friend

June 10, 2021

2.5 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
2.0
Care Services
2.0
Staff
2.0
Meals & Dining
1.5

My Review of Savannah Place

It is an okay place. The food is a problem, sometimes it isn't enough. Sometimes it is just a salad or half a sandwich for dinner, and this has happened on more than one occasion. Some of the staff don't show respect to my loved one. They don't always go to help, and the response time is terrible.

Henry

Assisted Living

Toured community

June 10, 2021

5.0 out of 5 stars
Verified Review

my review of Savannah Place

We met with this community and the staff was really friendly. The young lady that helped us was very sweet. They answered all our questions and the community was very nice.

Anonymous

Assisted Living

Resident/client

May 19, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My review

I have lived at Savannah Place for 4 years and have no major complaints.

Helaine C

Assisted Living

Family/friend

May 19, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Savannah House: An Excellent Place for Mom or Dad!

My mother, [name removed], has been a resident of Savannah Place for 2 years. She loves the staff, food, her room / apartment, and is very happy and content there. My mother has dementia and cannot do stairs or live alone. I know she is safe at Savannah Place and well taken care of.

TerraBella James Island

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Map of the neighborhood around TerraBella James Island

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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