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The Ridge at Lancaster

241 Whitter Drive South, Lancaster, OH 43130

For more information about senior living options:
(866) 374-4058
8.5
Review score
23 reviews
Add review
8.5
Review score
23 reviews
  • 5 star
    83%
  • 4 star
    13%
  • 3 star
    4%
  • 2 star
    0%
  • 1 star
    0%
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The Ridge at Lancaster
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The Ridge at Lancaster
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Anonymous

Child of resident/client

5.0 out of 5 stars

A Great Community for Your Loved Ones

Staff are very nice to deal with and seem to genuinely care for the residents. Our parents have commented on how good the food is.

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The Ridge at Lancaster

The Ridge at Lancaster in Lancaster, OH is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living


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Reviews

for The Ridge at Lancaster

8.5 out of 10
Review Score23 reviewsWrite a review
Overall Experience
4.7
Cleanliness
4.8
Friendliness
4.7
Care Services
4.7
Staff
4.5
Meals & Dining
4.8
Activities
4.5
Value for Cost
4.5

A Place for Mom has scored The Ridge at Lancaster with 8.5 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Ridge at Lancaster has 23 reviews with an average "overall experience" of 4.7 out of 5.

Filters

1-20 of 23 reviews

Last Updated: 8/28/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 28, 2025

5.0 out of 5 stars
Verified Review

A Great Community for Your Loved Ones

Staff are very nice to deal with and seem to genuinely care for the residents. Our parents have commented on how good the food is.

Bonnie

Assisted Living

Family/friend

May 28, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our Experience

The one thing that really made a difference at The Ridge at Lancaster is that they hire their own medical staff. They don't use an agency. With my mother's dementia, that made a huge difference because she was comfortable with the staff. The staff communicated very well and they were very kind. I still go over and play bingo with all of the friends that my mom made.

Bonnie

Assisted Living

Family/friend

February 14, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

This was the best move we could have made for my mother. She has gotten the best care since we have moved her. The fact that the medical staff is hired and not an agency is an absolute plus. The turn over with an agency was a nightmare. No one was ever the same and with someone with dementia that was hard to handle. The staff knows everyone by there names because the facility isn't so big.

Anonymous

Assisted Living

Family/friend

January 25, 2023

5.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
2.0
Staff
3.0
Meals & Dining
5.0

Proceed with Caution

The community is understaffed. They only had one housekeeper to clean the entire community and the resident's rooms. The staff made promises during the tour and before moving in and the promises weren't fulfilled on their end. There were times the family brought concerns of theft to Management and our concerns weren't addressed and it felt swept under the rug. It felt like they were more concerned with filling the rooms with residents, than providing the care of the residents. I feel communication with the staff and family is lacking and could be improved. My loved one loved the chef, and some of the other residents here. I believe the building is great!

Anonymous

Assisted Living

Family/friend

November 9, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

We are happy with the Ridge so far. The staff is friendly and responsive, the facility is clean and they are very organized. My loved one preferred the meals at a prior community than The Ridge at Lancaster.

Jane, Chuck and Deb

Assisted Living

Family/friend

March 23, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

We made the right choice!

One of the hardest choices we've had to make for our Mother has been where she would live in her later years. We got it right with Landings of Lancaster! She loves the home like atmosphere and the loving staff, which is something we didn't find with larger facilities. The courtyard is a beautiful place to relax and enjoy the fresh air and sunshine. There is a true feeling of family and friendship with the staff and the other residents. We all look forward to the Family Night gatherings they have each month. It's a great time to visit and spend time with our family and get to know the other residents a little bit better.

Kim

Assisted Living

Industry reviewer

March 23, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great Place

This is a wonderful place. The residents are so involved and the employees are caring and kind.

Anonymous

Assisted Living

Toured community

September 25, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

The Options

The tour went really well. and they were nice to see. The tour guide was on time for the appointment and they knew what they were talking when we asked our questions. We felt they were not the best fit.

Anonymous

Assisted Living

Toured community

May 31, 2017

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Very friendly staff &!residents

B Kelly

Assisted Living

Family/friend

March 21, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0

The staff seems very helpful and caring. My Mother felt very comfortable immediately after moving in.

Brian Kelly

Assisted Living

Toured community

February 21, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

A Caring Place

When I brought my mother on a tour she felt right at home the first visit. She immediately talked with some of the residents and felt good about living there. The staff seem very caring and have good interaction with the people they serve. I feel Brookdale is a great choice for my mother!

Anonymous

Assisted Living

Toured community

January 30, 2017

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Good Experience, Tour Was Nice

I had a good tour of this community. It was a nice experience. The staff I met was kind, and friendly. The community looked nice. Everyone was very kind. The location of this community was too far from his doctors, and other personal needs he has. My tour went well, but this wasn't the facility for us.

Anonymous

Assisted Living

Family/friend

January 30, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Very happy!

Everything has been going great here with my dad. He has even gotten involved with a few activities. He loves the food and going to the dining hall to mingle with his friends. The community is always kept clean and we are all just very pleased with them.

Anonymous

Assisted Living

Family/friend

January 13, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

thank you

[Re moved] was very helpful the nurses and aides nice

Anonymous

Assisted Living

Family/friend

January 26, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
3.0

Highly Recommended

There could maybe be some more activities, because my loved one participates in some, but she's also in her room a lot so I would like her to get out more. Other than that, they have been very helpful. She has only been there for a short while, but I have already seen a huge improvement. I would highly recommend the place.

Anonymous

Assisted Living

Toured community

September 13, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Place is very safe and homey feeling. Safe enclosed courtyard. Great intercom system in each room linked to safety button worn by resident to cellphone carried by staff. Great variety of food and activities. Friendly and helpful staff. Rooms are nice sized and allow for a living area and bedroom. I liked the individualized plans for each resident to have the things they personally need or like when they prefer to get it, instead of having everyone on the same schedule.

Anonymous

Assisted Living

Family/friend

May 12, 2015

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
4.5
Activities
4.5

We really like it

We really like it. It's friendly and accommodating. The facility is very clean. Everything has been great. My father is very happy and comfortable here. The care givers do a great job.

Anonymous

Assisted Living

Family/friend

December 27, 2014

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

The staff really care about their residents. Resident care is important here, I don't think you will find a place better than this, because the staff really care and it shows! It may cost a little more, but it is worth it

Anonymous

Assisted Living

Family/friend

November 24, 2014

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Sterling House is a clean, safe, friendly place for your loved one.

Before placing my sister at Sterling House, we research several other assisted living facilities in the Lancaster area. Sterling House staff has the friendliest staff and has the most "home like" feeling. The fact that the exterior doors are locked at all times was a factor in our decision and the staff are appropriately dressed and clean and neat in appearance. Since my sister has taken up residence there we are impressed with the assistance given her due to her disability. I feel comfortable with her at Sterling House knowing she is in a safe place and will be provided with any support she needs.

Diane Founds

Assisted Living

Toured community

August 1, 2014

3.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.5
Value for Cost
3.5

Would have great under different circumstances

My mother never actually moved in. I enrolled her and then after careful consideration, due to her health issues, I chose to place her in a long term care facility with more medical/nursing available. Staff and mgmt was very friendly, but no one has returned my calls regarding getting my deposit back. I have even sent a letter to the administrative offices, with no response to date. If she had moved in, I would not be asking for the deposit back, but since I informed them before she moved in, I feel like it should be returned.

The Ridge at Lancaster

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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