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Woodholme Gardens

1700 Woodholme Avenue, Pikesville, MD 21208

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(866) 374-4058
8.0
Review score
58 reviews
Add review
8.0
Review score
58 reviews
  • 5 star
    33%
  • 4 star
    37%
  • 3 star
    9%
  • 2 star
    7%
  • 1 star
    14%
See all reviews
8.8
Review score
1003 reviews
24 facilities
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Woodholme Gardens
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Woodholme Gardens outdoor common area
9 photos
Woodholme Gardens in google map

Yolanda N Bordeaux

Child of resident/client

5.0 out of 5 stars

What a wonderful experience!

We moved my mom in 2 weeks ago. The staff has been wonderful! Everyone treats my mom so nicely...as if she were their mom or aunt. I am so glad we found Woodholme and would recommend this facility to anyone looking for assisted living for their loved ones!

Read all reviews

Woodholme Gardens

Situated in a private, wooded setting, Woodholme Gardens is a cozy senior living community located near Northwest Hospital, Sinai Hospital, Greater Baltimore Medical Center and John Hopkins Hospital as well as Woodholme Shopping Center, the Baltimore Zoo and National Aquarium. Wake up every day in a safe, intentionally designed living space. We tend to the cooking, housekeeping and home maintenance so you can participate in social, cultural and exercise programs including book club, painting classes and tai chi. Choose from a menu of seasonal, nutritious chef-prepared dishes at multiple dining venues.

Enjoy discreet, supportive care, a maintenance-free lifestyle including scheduled transportation, and boutique amenities. Spend every day living fully and experiencing greater well-being.

Senior living options offered

  • Assisted Living
  • Memory Care

Woodholme Gardens

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Woodholme Gardens

8 out of 10
Review Score58 reviewsWrite a review
Overall Experience
3.6
Cleanliness
3.7
Friendliness
3.7
Care Services
3.2
Staff
3.6
Meals & Dining
3.9
Activities
3.4
Value for Cost
3.4

A Place for Mom has scored Woodholme Gardens with 8 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Woodholme Gardens has 58 reviews with an average "overall experience" of 3.6 out of 5.

Filters

1-20 of 58 reviews

Last Updated: 7/3/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

July 3, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

Some good, some not so good

The attendants were nice enough, but they would mostly just put my dad in a chair and leave him be. When he walked and got exercise, he did much better and retained more memories, but that seemed to only happen when I would visit every other week. I'm not sure he was eating right either. The room was almost always dirty. The floor was actually slick at one point, which, I'm sure, caused some of his falls. The physical therapist said something to me after I already talked to the staff. A memory care unit needs to be set up as an institutional area, also the residents can't hurt themselves or others. My father would pull the AC intake off the wall, so they pushed his bed against it.

Sharon Gay

Assisted Living

Resident/client

June 30, 2025

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
2.0
Care Services
2.0
Activities
3.0
Staff
2.0
Meals & Dining
3.0

Overall experience with Woodholme ALF thus fair has been satisfactory

Dealing with Woodholme Gardens Assisted Living Facility in Pikesville overall thus far has been a fairly positive experience. Woodholme rates higher in facility attractiveness, meals, and activities. Staffing needs to be increased with quality, qualified staff from the Director’s position to the health aide’s positions. Most of the staff has been observed to be friendly and caring, however, unfortunately, my brother has experienced some staff who have not been pleasant and have demonstrated unexceptionable healthcare practices. Healthcare services at Woodholme overall could improve. There have been several times when my brother has fallen in his room and has used his alert to call for help and no one immediately responded. He ended up waiting a substantial period of time. The cost of Woodholme is way too much to be encountering these major short comings we’ve experienced at WALF, especially in the most essential areas of affordable cost and healthcare services.

Yolanda N Bordeaux

Assisted Living

Family/friend

February 18, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

What a wonderful experience!

We moved my mom in 2 weeks ago. The staff has been wonderful! Everyone treats my mom so nicely...as if she were their mom or aunt. I am so glad we found Woodholme and would recommend this facility to anyone looking for assisted living for their loved ones!

Anonymous

Assisted Living

Resident/client

October 3, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
2.0
Staff
4.0
Meals & Dining
4.0

Woodholme Gardens review

What I like the most about Woodholme Gardens is the friendliness of the directors and the chef. Based on the experience I would recommend this community to other families who may need a place for their loved ones

Anonymous

Assisted Living

Family/friend

May 30, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Review for Woodholme Gardens

Nice facility, a bit expensive. I would recommend it overall.

Damon S

Memory Care

Family/friend

March 29, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Quality care for my mother.

My mother has been a resident of Woodholme Gardens for 2 months. The entire staff is friendly and welcoming and has been very supportive to our family. The attention and support the staff gives my mother is exceptional. There’s been numerous times when my mother has had various “emergencies “ and Woodholme Gardens have greatly helped me to get through these challenging situations. The daily activities for memory care residents is excellent for their needs. My mother was moved from another facility in another state which did not come close to Woodholme Gardens excellent service. The entire staff/facility has become part of my family. God bless their efforts.

Anonymous

Assisted Living

Resident/client

July 28, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

This team has made it easier

Woodholme Gardens has a pleasant environment with very friendly staff! I'm a Registered Nurse and it's difficult to be on the receiving end but this team has made it easier!!!!!

Aaron H

Assisted Living

Family/friend

April 12, 2023

4.0 out of 5 stars
Verified Review

Would definitely recommend, although has some difficulty with managing diabetes.

My experience with Woodholme Gardens was great. I would have given the facility a 5 rating overall, but they had some difficulty managing my mother's diabetes, which was the only reason I transferred my mom to a different facility. Otherwise, she would still be there. The staff was very pleasant and attentive. The facility was very clean and maintained. And they also offered a good, diverse dining menu.

PS

Assisted Living

Family/friend

March 1, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Recommended

I'm very pleased with this facility. What I like about this place is that many of the workers have been here for a long time. The caretaker on the Memory Care floor is amazing. The admissions liaison is someone that I really like. They are a bit understaffed here, but that's not their fault and I know it's happening everywhere. Overall the staff is is busy, working hard, and doing a tremendous job. Everyone loves the food here and the activities are good. I'm VERY happy with the care that my loved one receives here. I've recommended this facility to family and friends.

anonymous

Assisted Living

Family/friend

February 23, 2023

2.0 out of 5 stars
Verified Review

Keep your loved one at home!

The facility itself is beautiful, so that is a plus. But my Mom didn't like the stay. The food was too rich and often made her sick. There had been several staff changes in the kitchen which didn't help. Each time a new chef came in they had to be made aware of my Mom's dietary needs. She didn't feel the costs coincided with the care. These were her chief complaints. There was an incident where my Mom had a visitor and the person at the desk was "harsh and rude" the visitor is 92, in excellent health and mind. She would not fabricate a story such as this. I can personally say that when I sent the coordinator a very pleasant departing email, it was not responded to. For these reasons I would not recommend Woodholme Gardens.

Valerie

Memory Care

Family/friend

April 22, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Compassionate Care for Your Loved One

We are certainly pleased, but the one problem we have is communication. If you are visiting and you can speak to the staff and caregivers. The problem lies when trying to reach the staff via the phone, and it is hard to get a return call about the answers to our questions or concerns. They are good at calling us if there is something; however, if we missed a call, and try to return the call the staff won't be able to answer the questions. The internal communication with all the staff could be better, as it would help to be able to speak to the family in a timely manner. The care is good for my loved one. Medication management, transfers, dressing, and bathing assistance are some of the care the community is able to offer my loved one. The room, housekeeping, all the meals, utilities, changing of lines, and laundry service is included in the monthly rate. We do have to supply some medical supplies such as depends, some railings, and more for the community to use for our loved one.

anonymous

Memory Care

Family/friend

April 13, 2022

0.5 out of 5 stars
Verified Review
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Staff
0.5

Stay away

We did not have a good experience at all. The executive director at the time wanted to have a meeting and she proceeded to tell us how our mothers care increased after 2 weeks which would increase the cost dramatically which was not needed. They were not able to tell us why the care needed to be increased. They had a whole calendar of activities that they said they provided but they never happened. All of her clothes as well as her dentures went missing and when we went to move her out, we found out her medications had gone missing. They had a ton of turnover of staff, there were new directors every few months. After we moved her out we kept getting billed from the pharmacy and we were not authorizing the refills. I would never recommend them to others looking.

Joseph T

Assisted Living

Toured community

April 5, 2022

4.0 out of 5 stars
Verified Review

My tour review

This was my first time in this situation and having to look for a community. This was a good community and a good tour and the community was nice. I just had to find something that fit in my loved ones budget.

anonymous

Memory Care

Toured community

March 8, 2022

4.0 out of 5 stars
Verified Review

Community Tour

Based on our tour, it seemed like a nice place. But we didn't really see any residents up and about. They were all in their rooms with the doors shut except a couple of ladies doing a craft. We were there right after lunch, so maybe it was naptime. But not seeing residents around made me feel a little leary.

anonymous

Assisted Living

Toured community

December 17, 2021

4.0 out of 5 stars
Verified Review

Tour of Woodholme Gardens

Woodholme Gardens was my first choice out of the facilities that I was looking into. But once I was ready to take next steps, they were slow to respond and I was in a hurry since my loved one was being discharged from the hospital.

Alison

Assisted Living

Toured community

August 19, 2021

5.0 out of 5 stars
Verified Review

My Review of Woodholme Gardens

I loved the community. The only downfall was the room. It was small room with a small closet and no kitchen. The staff was awesome! We spoke with the residents, and they gave glowing reviews too of the community.

Clinton Lawhorn

Assisted Living

Family/friend

August 13, 2021

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Oh My, Here We Go Again

Just moved my father out, Administrator number 3 since he got there 8 months ago. Nurse [name removed]is horrible, uncaring and lazy. The sales person was nice enough, but was not very caring once you moved in.

anonymous

Memory Care

Family/friend

May 24, 2021

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

They are trying

We chose Woodhomle Gardens at the time because they had low covid numbers and they have been able to keep it under control. There were also some familiar faces here for my mom as well. I think they could use improvement on the cleanliness in the residents rooms, they are short staffed but it seems like they are trying. I think they are trying to rebuild so it is up and down but they seem to be picking up more residents.

Anonymous

Memory Care

Family/friend

September 28, 2020

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Thanks [names removed] great scaring staff

I wanted to express my appreciation and recognition for [name removed]. He is truly caring and accommodating for family and my father. He is always attentive and listening which is a lost art today but so needed in human services. [names removed] have done a great jog coordinating these visits. What I like about [name removed] despite his busy schedule he gets back to you promptly. Also [name removed] that works with [name removed] is Great Too! Both are so patient. [name removed] is so positive and caring. My father. Loves the Ravens. She makes sure and reminds him about the games. She has been so flexible helping with video chats which has been our lifeline. [name removed] has a heart of Gold. Before the virus his activities and organization are superb!! He does the best Happy Hour. My father does not like activities but thanks to [name removed] the Happy Hour is a hit. They both are good team and what they do makes a difference. It is so important to have stable staff, I hope they will be here for a quite awhile #livefullylovefully

Anonymous

Memory Care

Family/friend

June 5, 2020

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0

Look Elsewhere

Staff The administration continually changes. In the 6 months that I had my dad there the facility has had 3 different directors. This signals internal turmoil management wise or a facility that is impossible to run. It is clear that the greater organization that Woodholme is a part of is for profits and not it's residents. You pay top dollar, but get the bare bones. The nursing staff is quite good, but once again it changes often, however the aides and other support staff is another story. I will first say that there are some aides that are pretty amazing and they want to be there and want to help. However many are down right nasty. When my mother wasn't moving fast enough with their requests, they would talk to her as if she were stupid or just be downright snappy. This happened with more than several aides and the nurse tech is just awful. All she does is dispense medication. If you ask her something as simple as "Who is responsible for cleaning the bathroom", She will be quick to say that she isn't house keeping. My point is that the nurses tech will do nothing outside of her job, not even point you in the direction of something and then she acts as if she doesn't even want to be there. This isn't a one time instance, this happened on 2 or more occasions. The rude staff behavior is constant. They act as if you are bothering them, when help is requested. I have had staff roll their eyes at me when asked to drop something off in a room during a pandemic. Again this is not all staff, but several of the staff members have these qualities and it happens often enough to point out. Answering the call light. It does not happen in a timely manner. They claim someone comes within 7 minutes, but this simply is not true. My mother fell many times trying to get to the bathroom, because she was waiting for over 30 minutes for them to come and assist her. This tells me the facility does not have the personnel to meet the demands of the residents. Medication Doses were missed of crucial medicine under the guise of "the pharmacy didn't send it." I actually called behind to check and the pharmacy assured me their courier dropped the meds off producing actual documentation of such. Their medication management is quite poor. No resident should ever be without their medication. Cleanliness The common areas are quite clean and bright. The dining area is lovely and the common bathrooms are very clean and without odor. When it comes to keeping the residents rooms clean, it is horrible. My parents bathroom stayed filthy and so did the floor, countertops, and their refrigerator. These are tasks that they can not do, and the facility knew this. As a family, we didn't even bother to fight that fight with this facility as we were so busy advocating for other things for our parents. I had to hire an outside service to come and clean their room. Transportation The transport is in bad need of repair and it is quite a rough ride. It would be OK for a healthy person, but not the elderly with fragile systems. Pricing You are basically paying for an overpriced apartment for your loved one. If you are going to pay a high price such as this, then really do your due diligence or even see if you can upgrade into another tier of assisted living facilities. We kept our parents home many years before placing them here. We didn't just dump them there. The only reason they got half way decent, and I stress half way...is because we were there and present all of the time. Look elsewhere. This company does not deserve your money.

Woodholme Gardens

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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