12 Oaks Senior Living

Overall our experience with Grayson Place has been a very good one! It's a nice looking place, and the people seem friendly. My loved one needs some extra care and I've been very satisfied with what they've been providing. She needs help getting to and from meals, and has a few extra medications to worry about, and the high tier of care they provide has been sufficient for this. I also think they do a very good job with the food!

Chisholm Place is a very nice place. It is kind of small. I believe they have 36 people total. It is a single floor and easy to get around. The staff there is wonderful - very friendly and helpful.

My mother spent her last 30 days at Mercer Place. She was treated with the dignity and respect we had hoped for. With the small number of residents, it allowed employees more hands on time with residents who required the extra help - or at least more individual attention than we had witnessed at a much larger facility. We felt is was a good choice for our situation.

The staff made my mother in law feel welcome and included. They made sure she was invited to all the activities and she was loving life there in less than a week!

Everything was great while my loved one was here. They took good care. I didn't have any major complaints. I would rate them very highly. It was clean and the staff was friendly. I would recommend them to others.

So far things are going pretty good. The food is pretty good so far. They have plenty of entertainment and activities. They have a bus that will take us out to the grocery stores, but I don't see if they have transportation to appointments or not, but that would be nice. I don't have any complaints so far.

We've had a very positive experience with Brookdale Irving! My loved one really seems to be settling in well and enjoying himself here, he has made a few friends already! The staff has been very helpful throughout the whole experience, and they've delivered on everything they promised during the touring process. I would recommend them to others looking into this sort of care in the area!

Great facility, friendly staff. Food is good. Would be better only if staff size could be increased.

Very friendly staff, good food, and wonderful facility.

Right now I would say the only thing missing is more people who like to play a nice relaxing game and not too competitive. Otherwise it is about perfect for me. The apartment are a little on the small side but this is a positive for me as I have mobility issues and I can grab something if needed. The apartments have wonderfully high ceilings that make them look bigger and provide opportunity for creative decorating. The bathroom is a good size and has a nice walk-in shower. The facility is less than 15 yrs old and has nice gathering places such as the media center where you can watch a movie on the big screen TV with surround sound, play games, read a book or sit on the balcony to watch the sun set, They are truely pet friendly and have a nice fenced area for play. The laundry facilities are adequate but busy. I moved here from another retirement community and get more amenities for less money- 3 meals/day instead of the 2 at the old place (except Sat/Sun), daily trash pick up at my door, wkly housekeeping/linen service, fresh vegetables cooked just right and a full breakfast every morning if you want it and no dehydrated, reconstituted powdered eggs! I could go on but I'm running out of room. I'm getting so much more and better quality than the old place and at $400 less a month. The apartment may be smaller and the game players fewer in numbers but the move was definitely worth the effort. I didn't mention the incentives. I was lucky enough to catch a special that helped with moving expenses. Come check it out. I think you will be pleased too, They arent perfect but they are darn close,

If they don’t go up in price – it’s very reasonably priced. They have a good staff. It’s very clean, and priced right. The food is very good. I think everyone’s been real pleasant to deal with and helpful. There’s nothing to argue about. There is plenty of parking.

I was directed to Emeritus by A Place for Mom when I was searching for a place for an elder friend who had no family. Everyone was very helpful, understanding and patient - taking the time to listen to all my concerns about my friend. Within a week we had secured a suite for him at Emeritus. He seems to have adjusted well. I know he is eating better now. It was important to him to remain in the Irving area and he appears to be very happy in his new home. Emeritus has made his transition so easy and affordable.

We liked the Atriums very much except that it's independent living. The second floor is assisted living but mom had bypassed that - they weren't able to care for her at the level she needed. But we liked them very much.

Staff - mostly good, a few not so great. I think the activities is good. I enjoy arts and crafts and bingo. Food rates only about a 3. Apartment b is one bedroom and ok size for 1 person.

Diamond in the rough. Have some kinks to work out. Food staff, housekeeping staff, activity staff. Enter with caution.

They are a little disorganized when it comes to onboarding and letting us know who is in charge and who does what. Other than that everyone has been super nice and helpful and friendly. The financial side has been confusing since he didn’t move in at first of month. But the finance manager has been helpful.

They seem to be short staffed on the Assisted Living floor where my uncle now is. They do their best. [name removed], the med tech, who delivers the patients' meds to them, is personable and very sharp. [name removed] the director of nursing has a lot on her plate. I'm told most places are like this now. Hard to find staff. Lots of turnover due to low wages and dealing with what they must deal with (in these elderly patients). I'm just not 100% sure since I'm only there to visit my uncle. I don't live there. And he has Parkinson's with cognitive issues. The pricing is more affordable than many other Assisted Living facilities around the KC metro area The food seems like it's delicious and always smells great. My uncle told me it's very good. They have a bulk program with Spectrum which is only $[removed]a month. Lots of activities available (exercise, pool, music performances, movies, bingo, poker, game room, library - and much more). It's a clean facility (although the patient apartments only get cleaned once a week).

I would rate it a 4. I am very pleased with all aspects except the food needs improvement.

Really enjoy it here they've made us feel very welcome and treat us well

It's a great community, have made many friends here... the food is good, with large portions, the only problem I have is zero visibility on my money. The thing that I can't handle is I told mgt to hold out my rent on [date removed] it sat in my account for 10 days. This is unacceptable.