Comfort Keepers

Overall we're pleased with the Comfort Keepers service! The caregivers they've sent have been friendly and professional, and they've always had availability when I need them. They're very accommodating when it comes to scheduling.

They were very flexible and helpful with our situation when dad was seriously ill in the hospital. They gave very helpful suggestions of how they could help, and really went out of their way to assist. The only critique I can think of is it seems like some of the caregivers weren't exactly sure when they were supposed to be here. I would definitely use them again if I needed to, and would highly recommend them.

They do a great job. Sandy has been very responsible and responsive. We are very pleased with overall services. Perhaps some improvements can be made in terms of care services. Overall, we are pleased with everything.

We used this service from Aug. 2013 to June 2014. Had a wonderful gal that came to our house to help w/ mom.

Helpful and accomadating. A bit pricey though.

Comfort Keepers is an in-home care service that my parents have been using. It has been great so far. They do some of the cooking, and the care services have been great. They are very responsive to calls and keep in touch very well. Check it out!

It's been an interesting experience for us. It's a little awkward, I really love the caregiver, she has been wonderful. She was trying to help accommodate my moms needs. We were trying to figure out a schedule. They have a minimum of three hours, we needed fewer hours more frequently. we never quite knew who to speak with. I went with Comfort Keepers, because we loved the manager. Some of the caretakers didn't want to work less than 4 or 8 hours, so it didn't really work out. One thing that was a little concerning is the care level went up initially, but when the needs decreased and went back to the original care needs, the price never went back down. They have a medic alert system we had installed, we still have that.

We've had a great experience with Comfort Keepers so far. The CNA they send over has been absolutely stellar, and I'd give her 15 out of 5 if I could! All of the caregivers and office staff we've spoken with have been friendly and helpful, as well. I really like that they express genuine concern for the well being of both the patient, my Mom, and for my Father as well, who is her caregiver. The hourly rates they charge seem about on par with other homecare companies I investigated, although Comfort Keepers does seem to have more extras they charge for and higher holiday rates. I've also felt like their pricing structure and billing protocol has not been entirely clear, and I've caught a few mistakes here and there. The owner of this branch handles all these problems personally, however. He owns up to any mistakes they made, and comes out to the house to make sure they're corrected quickly, we've never had to go in to their office for anything.

So far they've had good caregivers at night for my husband. The two that we have from them we are very satisfied with.

I think it varies per person but I'm not the person getting the care so I can't say for sure. They were very thorough and responsive if we were not happy with a match up. They're quick to resolve any issues if there are any.

My mother in law has one girl that comes from Comfort Keepers, the woman, Leia and she's excellent but there's times when she's unavilable so my mother in law has a friend come in. But it's going fine and everything's walking along I suppose. I can't be a spokesperson for comfort keepers though, all I know is the one girl's fantastic

Only have come once but liked the person they sent so far. We were caught off guard first night due to them not calling before they came . We were told we would be.

Spoke with Dan in April 2013. His in-home service could be a viable option when Dad decides to have a caregiver in to assist him. As of now, he is not at that point.

The rating above really depends on the care giver that is provided. But overall it would be a 4/5. The company seems to be really attentive and they are very accommodating, if we do not like one care giver they do not have a problem replacing them. The people we spoke with when looking for a company were very nice and everything seems to be going pretty good.

very impressed with the initial meeting with Karen Holland, community liaison. We will have a follow-up mtg. with a potential care-giver at my house.

We chose Comfort Keepers because it was recommended to me by someone that I work with. The only complain I would have is that there seems a lack of communication between the staff members that answer the phone. But they have been very helpful and follow any instructions I leave for them. I am very pleased with them and would recommend them to anyone.

I am still persueing this option

This looks like what we're needing at this point. I'll now for sure after we speak with them. We still need to be one step ahead & take a tour of another community.

I liked the staff that I have talked to, now it is a matter of convincing the folks they need the assistance.

Dad felt comfortable with caregiver from Comfort Keepers. There seem to be a connection. I think we're ready to move on to the next step whatever that is.