Integro Asset Management

The tour was fine and [name removed] was very kind. There were many activities scheduled and they were varies which was nice. The apartments were very small and unfortunately when we got off the elevator I immediately smelled urine. I am a nurse and pretty sensitive to smells but it definitely was a con. I do like the program they have to transition people to home if possible. A nice place but not the place for my dad.

Found it outdated & institutional. Kitchenette only had a Small cube fridge The small modular shower did not allow for a handicap shower seat which seemed dangerous It did have a lot of amenities though. Would not work for our situation.

My mother is doing pretty well for the most part with her move to this community. Her main concern has been the morning staff at this community. She says they are understaffed in the mornings. Due to them being understaffed during the day, there are some things that need improvements. Other than the day staff issue, the other staff through out the day is good. She is pleased with the meals, and has gotten involved in the activities they offer. Until they fix the morning staff, this is not a community I could recommend at this moment.

My father was in this community. I was not happy that they did not call an ambulance for my father to go to the emergency room. He did not go back after that. We were not happy. The community was nice and clean. The staff was not as helpful as we liked. The community is clean. The meals could use small improvements. We would suggest that families tour this community for the care of a loved one. Mayone takes more than one tour.

This is a nice community, and my tour went well. Everyone was very nice, and friendly. The community appeared to be nice and clean. It was a nice experience.

The are doing an okay job. They just need to help the memory care people to be able to stay on track. It seems like moms room is never clean when I go and visit. The rooms are already very small. She liked the food. I also like that they go on a lot of outings and keep them active.

Nicely decorated. Parking is bad. Companion rooms very small. Like the idea of house pets, I know my Dad would feel more confortable with them.

Brighton Gardens seems like a nice place, overall, but there are a few issues I think they could work on. The facility itself is well kept and clean for the most part, and the administrative and front desk staff were all very friendly and professional. However, I think the aide staff could be better trained and better managed. With a few exceptions it seemed like it was a lot of younger people who would rather have been playing with their phones.

They have been doing well. It's clean, and the staff is friendly. It's a tough transition. The one thing we don't like is that people will wander into her room. If she doesn't keep her door locked, people could walk in anytime.

Unsure if it give enough assistance/ apartment like setting Allows pets

Hotel like atmosphere, too large, only one common area, hallways too long

Pet policy- Alzheimer unit-- Encourages Family time ??? Might not be the best pick !!

Good

Visited on 5/19. Full assisted living with memory care unit. $4500/month and too expensive for mom.

She liked, I did not. No sense of community.

They were not careful about allergies. We had to remind them several times about food allergies. My mother still ended up at ER in less than one month stay.

They were not careful about allergies. We had to remind them several times about food allergies. My mother still ended up at ER in less than one month stay.

Food quality is generally pretty low. Most meats are vastly overcooked. Meals are mostly very bland, sometimes frozen factory made (crab cakes). Response time to call button varies wildly sometimes as long as 2.5 HOURS! Versus promised average response time of 6 minutes. Caregivers are generally very good. Facility is kept clean. Not the cheapest price-wise (>$7200/month).

The place is lovely. The staff is caring, but not necessarily attentive and the communication was terrible. Unfortunately, our experience was very short-lived. However, the quick demise of my parent while a resident was due in part to a lack of attention to a few important details. It really may have been more that this was not the fit for my mom in her condition at the time. I think the persons in charge of evaluating my mom prior to accepting her were more interested in obtaining a new paying resident than honestly believing this was a good fit for her.

They brought us into the company with the impression they were close to accepting Medicaid. After we had spent all my Mother's money we were told they were no longer going through the Medicaid process. This forced us to leave and my mom was very happy there and thriving.