Leisure Care, LLC/One Eighty

We toured Canfield Place for my brother, and I though the facility was very nice. The guy who met us and guided us on the tour was also very nice. However, the facility was way out and away from family, stores, and other places, so we opted for a community closer to us.

This is a very nice community and they really offer a lot of different amenities for their residents to take part in. The staff that did my tour did a really good job, they took their time, showed me all around and the answered all my question. The rooms were nice and I would definitely recommend scheduling an appt to check the community out.

nice large apartments staff remembering everybody's name too big, though

The memory care area of this community did not seem as nice as the one at the community we chose. The people we met were friendly. The community seemed fairly clean. This community just did not feel like the right place for my loved one.

Very attractive. A bit pricey but the care is good. Outside family members should stay on top of them to make sure they follow through on meeting specific needs such as reminders to keep hair or doctor appointments.

My friend had his siblings tour this community and they liked it better because it was larger. The care he gets is suitable and the community is kept clean. However it seems like he is the youngest resident there. They have activities planned out for those who wish to participate. My friend says the meals are the routinely the same with not much choices. He is suppose to eat heart healthy meal items.

The staff at this community have taken very good care of my mother. They are a little short staffed and I feel they could use more help. I really like that they try to get the residents involved in the activities. They definably get an A+ for effort. They also have things like family night dinners.

Everyone here seemed very nice and understanding. The community was nice and neat and was clean and no smells. The staff were very helpful. It just did not seem like the community that we wanted my mom in.

My mother and I enjoyed our tour of this community. The staff where very friendly and had lots of great information to give us about there facility. Everything seemed very well maintained and was kept nice and clean for all of the residents. They had a spacious common and dinning room area that seemed to fit everyone comfortably. My mom just did not like that this was a multilevel complex.

I purposely waited to write the review until some time to evaluate the facility to see how things leveled out after initially moving in. The apartment is great. Clean and fresh and comfortable. There should be some sort of orientation though as we have had to figure out the daily routines and schedules. Still after 2 weeks, we are not receiving many of the services promised in the brochure yet are included in the price point. To the tune of $600 additional monthly fees, many of the basics services are not being met let alone the plan details included in the additional fee. Mom is paying for daily assistance to bath, dress, and groom, yet she hasn't had a shower yet in over 2 weeks. Shampoo and toiletries stated to be provided have not made an appearance to date. We are still purchasing these items at the drug store. Trying to make an appointment to discuss this with them and I get absolutely no where. I am going to continue to pursue answers to many of my questions b/c if she isn't getting the care, we need to adjust the rate. The daily housekeeping is fine but they don't clean anything. I have been changing her sheets, cleaning her mirrors, etc. Mom asked them when the do clean the apartment, and they said it wasn't dirty, so she asked specifically to clean the toilet and they did. Once. So, I am waiting for an opportunity to speak with them. Hopefully soon.

Mom was in assisted living and now memory care. Staff who work with residents are awesome and so caring. Management is not visible and the new director, who has been there about 6 months (there is a revolving door of executive directors), is never seen in memory care. If the people who care for mom daily weren't so awesome I would have moved her out.

We looked here, and we thought he really liked the place. It was nice, and the people were friendly. The way the assessment was done though didn't really work well for us. My loved one was agitated, and they suggested memory care would be the best option, and we didn't think this was going to be the best fit.

The staff does well at Grand Villa West considering the reputation they have to deal with from their East location. The staff seems to care about the residents, and from what I have heard, their office staff is much more qualified and experienced than Grand Villa East. I'm happy when I leave there most times. No complaints.

My parents moved into the independent living side a couple months ago, and so far we've been very pleased. The facilities are lovely and kept clean, but the most impressive part is the staff. Everyone I've met have been extremely kind friendly and patient, and my parents rave about how helpful they've been. They've also been impressed with the food, and this was one of the few facilities that offered 3 meals a day instead of 2. There have been a few glitches here and there, but the staff makes an effort to quickly resolve whatever issues arise.

We have lived here 3 weeks and the food is excellent. Our apartment is real small about 550 sq. ft. Waiting for a larger apartment to become vacant so we can move into it.

The staff all know my dad's by his first name. No complaints about the food. Room is kept very clean, and laundry done, and folded so neatly. My father has been so active, that he is never in his room.

My father moved in one week ago. Transitions are hard but I think this is a good choice for him. It is a little bit early to rate Fairwinds but, so far, I would say they are a great facility.

Looks like a lot of improvements are being made since the new company has taken over.

They only had double rooms available, and that wasn't going to work out for us.

My mom was in both the independent living and the assisted living, but we eventually moved her out and into another community. I convinced her to leave because I was not convinced that her service levels were being met at MacKenzie Place. She also spent almost all of her time in her room and didn't participate in any activities, something that she does much more of now.