Oakmont Management Group

She liked it

Nice - definite possibility

This place was nice. The director was very thorough although a bit intense at times. Felt like she was doing a hard sell. Her presentation sounded good, but I was disappointed in the room that she showed me. It was tiny, plain with no bathtub.

I met with the director, beautiful lobby, great local, stuffy dining room. Lovely pool,not happy about the rules for visitors & keeping a car on property.

This facility is set up too much for independent living than I would like for my mom. I worry about the mini-kitchens and such and would prefer something with more combined facilities for dining and activities that would engage my mom more.

We were not very happy at Ivy. Those at the reception desk rarely smiled, they always seemed cranky and like you were putting them out. They never learned my name. I will just say, you get what you pay for.

They had a lot of turnover when we got there which has been frustrating. We have had struggles getting care staff on board with things like consistent showers. It has taken some time for things to get straightened out. The front desk reception staff are always very kind and helpful and supportive of trying to remedy some of the situations we are having. They are on the ball and I think that is because they have all been there a long time.

The food is good. It takes a long time for someone to respond to the call buttons. Some of the CNAs are not happy with their jobs and it shows. We've had to complain a few times. Now we find that several items were missing from my mom's room, including a purse with money in it. I hope they find out who is doing this. If not, we will be looking for a new place for Mom.

My mother recently lived at oakmont Carmichael. I removed her because of the Carmichael Nurse. She is an LVN not an RN and has very little experience as a nurse. She failed to care for my mother's needs. Lied about what she provided to her. Failed to follow Title 22 requirements. The Executive Director will ignore family members who question her. She does not return calls or emails and will not look at you if she knows there is an issue. My mother suffered under the medical care of the nurse. The care staff were excellent, with the exception of a few bad eggs. The traditions director now is brilliant. She is the first one who has cared for the residents as well as families. I pray the building management, ED and LVN get better.

I thought Sunrise was very nice when I toured, but the community was very large , and I thought that the rooms seemed institutionalized. There was nothing but blinds in the windows and no pictures on the walls. They just seemed bare and stark to me. Other areas in the community like the dining room looked nicer, but I was uncomfortable with the large community size and the stark quality of the rooms

The Wellington has turned out to be a great place for my parents except one big problem: the food is not very good. They have a few items that are ok but for the most part is is over cooked and pretty mediocre My mom was a gourmet cook so she hates the food and so does my dad. The menu sounds amazing but the chef is not good. The chicken is dry, the meat is over cooked. Tasteless. Basically hospital food quality. Other than that, the staff is friendly and caring. Nice apartments but expensive in light of food issue

The staff here is great, however since my mother-in-law moved in a month ago they have been unable to install a working thermostat, a working TV box or a defective ceiling light despite numerous complaints. We are told that since they were purchased by Sunrise, they could not used their prior vendors and that has caused the delays. Without these issues the rating would be much better.

Some of the staff at this community are amazing and some you can tell do not want to be there. They do offer a lot of daily activities. The community could be a little cleaner including the furniture in the common areas. I might recommend this community if you were not able to find anything else in the area that would work for you. They are not flexible on their rates and they are a little pricey.

Change of administration several times. two times a year for many years. It affects communication. The billing is frustrating. Many times not submitted to Insurance until the bill is due. Then delays happen. The upkeep with painting and decor could be better and it is hard to find staff when visiting.

Oakmont is, no doubt, a beautiful facility! The grounds and interior are very carefully maintained. My recommendation is that this is a wonderful facility for seniors who are active, independent and are interested in getting away from the daily drudgery of cleaning and cooking for themselves. It is best suited to those who do not need a lot of care or attention as their staffing ratio is rather low. Staff turnover, in the year + that my parents were there was pretty regular. For those that need a higher level of care and/or attention, I can't recommend Oakmont. My parents needed a much higher level of care than Oakmont was able to provide and they were left on their own a great deal of the time. It just wasn't the best option for them. I'm not saying Oakmont was negligent, just that they weren't the best fit.

New place and new staff, have a lot of work to do to get it running smoothly. Staff have great intentions, just need more staff and better communication.

Lots of promises but for the first few months they have not lived up to most of them. Disappointed because this is very expensive when you parent is not getting the care they say they will get.

My experience with Oakmont was disappointing. I told the originally person who interviewed me that my mother had dementia, was incontinent and unsteady on her feet. I revealed exactly what was wrong with her and what we were looking for. She showed us a few one room studios and I asked if she had any apartments with a separate bedroom, she did and showed us and we loved it and said it looked perfect. We proceeded to give her a deposit and do all the things we were asked..doctors forms filled out, hook up cable and telephone, contact movers..the day before we were ready to move in the head manager called to say we cannot move in because my mom was diagnosed with dementia and that unit was in the assisted living side of facility, that she needed to be in memory care. I wanted my mom in memory care which is why I chose them in the first place. I was never told that the apartment she was moving into was assisted living. They finally agreed to let her move in if I hire 24 hour outside caregivers. I said I would thinking it was for a few days. It was permanent. I certainly would have never moved her out of her home if I was hiring 24 hour caregivers, she could have stayed home. So here I was paying for my mom to be in a care home but paying an outside agency to care for her. I was not happy and started looking for a new place that would care for her. I think Oakmont was at fault for even showing me a unit that was not really available to her knowing she had dementia. I was displeased with the way they handled everything.

I moved my mom into Vintage in November 2013 and she moved out in the middle of December 2013. The main reason she moved out was because the food and the service in the dining room was unacceptable. She waited as long as 2 1/2 hours to get some of her meals. The staff is very friendly and the accommodations are nice. The rooms are small for the price they are charging. My mom was paying $3070 per month for the smallest room they had to offer on the first floor. The food was terrible. My mom and I both complained and they said they would take care of it but nothing changed. The residents, care takers and other staff are very friendly and helpful but Vintage needs to get their act together as far as I'm concerned. The dining room should have 5 star gourmet food for what they are charging to live there. I hope this is helpful to anyone considering living there. Also, they charge a one time movein fee of $2,500 part of which is refundable if you move out within 60 days but you must give a 30 day notice on the first of the month in order to move out. This means that you are there for at least 2 months before you can leave and the first $500 is non-refundable at all.

My mother used to live there and I didn't like it. They wouldn't return phone calls. They were not responsive. She was constantly getting injured there. It was just too big. The individuals were okay but there's not direct person to contact ever. Sometimes they'd answer their emails and sometimes the wouldn't. The director changed several times - it was a mess. They had a base price that was already high and then they would add on to it. It was a real rip off in my opinion.