Sagora Senior Living

They changed the administrator back in early winter. The staff was told that they were getting too close to the residents and needed to back off of interactions. Most of the original upper management has left. The chef quit and the food and food service are terrible now. Cold food is not acceptable. First of the year they added charges to us on how we pay our rent. $[removed] extra with debit card. $[removed] pay with check and a percentage with credit card. I paid my March rent with my debit card and was charged $[removed] extra credit card price. I'm not happy.

My mother is recognized and greeted by name. The care and ease of having her meals delivered when she was sick was outstanding. She is very happy with her apartment and I am happy knowing someone is always close by if anything is needed. It is a great location. A grocery store is next door as well as restaurants, a bank and an urgent care. We are very pleased.

for us it is been more about the transition ( mom to new housing )...so, the facility has been more secondary...but based on the experience we have had so far, we would recommend them to other families.

There is a lot of freedom, yet they are available all the time. Attentive but not intrusive.

I give everything a very high rating except for the food. We are having a real hard time with that. Also, the activities could be much better. that they run out of food often. They advertised that they have gourmet food and that is not the case that is their main selling point, which is what makes it so frustrating because it is definitely not the case also whatever is on the menu is not necessarily what's offered when you get there which is not great for elderly people. Also the time it takes for them to eat is about 2 1/2 hour. Because of the slow service.

Facility is excellent and well maintained, staff have been kind, considerate and helpful. The main criticism my sister has is the lack of reasonable quality food. She is even considering moving due to this matter. Since I don't eat there I have no way of knowing if her expectations are unreasonable in an institutional setting or if her complaints are well founded. The accounting for her stay has been slow and rather sloppy, but they were easy to work with to make the corrections needed. It was confusing because originally she was only going to stay a short time for respite care but changed her mind and decided to make it a permanent change so she switched rooms and that caused some confusion. My sister is in failing health so she is doesn't interact with other residents or staff all that much.

I would have rated 5 on everything. However, they need more staff for such a big place. The meals were tasty, and there seemed to be variety, but really no options for diabetic residents. My brother did not seem to participate in activities enough to tell me what he thought of those. There seems to be plenty of parking and your cars seem safe.

The staff is very friendly and accessible. Administrative people have offices that enter from the lobby and they are always willing to visit and listen if you have questions or problems etc. The cleanliness score isn't because the overall place is dirty - it is because the housekeeper is lazy about doing her job in the apartment. Didn't change the sheets until I brought it up with management, sweeping and mopping not done regularly etc.

Very helpful with drug dispensary. Brought the right dose multiple times each day when I was not available to monitor. The food was great. Nice variety as well as quality. Took care of laundry weekly but access to washers/dryers was always there if needed. Some of the help worked harder at not working than they did at being helpful. This was not universal but more than an isolated problem.

What's very frustrating is that there is NO description on what the different levels of care provide. It's just cast in "minutes" and that's not helpful at all. Other facilities had complete descriptions of what their various care levels provide. My mom says The house keeping is immaculate". Coming from my mom, that's very high praise indeed. She really wishes newspapers were available at WC

There will always be better places with a higher rent. For the price, it is good. It appears to have a lot of turnover in staff and residents. Yes, we would recommend Landon Ridge to other families for those on limited funds...

Everyone at Asher Point has been very friendly! There has been some maintenance needed on some washers and dryers, and they have fixed that. They are currently remodeling, which is needed. It is a great independent living community! My friend who is a resident has met several friends since she has moved in. She enjoys playing bingo and participating in their many activities!

Like everywhere. High turnover rate. Extremely friendly though and easy to get ahold of. Good communication.

My little dog barks when I go to dinner. Trying to figure out a solution for that. But people are very nice, food is good and I like my little yard for the dog. People are so nice, I love my physical therapist and my helper [name removed].

They could improve on the food quality, presentation, choices, and diabetic options available. The staff have been friendly and helpful.

Maintenance stinks. Carpet let go of some of the purse strings. Management could certainly let us know what's going on around here and what the problems are and what are the fixes and another thing. How about when they may be fixed as far as maintenance is concerned I've been in the field for over 40 years This place this place as far as maintenance is concerned is pathetic. This place needs stronger management and get management or corporate offer back.

The free internet here is a joke! The facility is great but for a geek like me the internet system sucks. The food is good and they have plenty of activities to participate in.

We feel she is safe and well taken care of at Magnolia Court. Yes, we would recommend Magnolia Court Assisted Living and Memory Care community to other families based on the experience we have had so far.

The facility is slowly getting a facelift. All apartments are being updated to all hardwood floors (much better than carpet that holds stains). New residents will move into a newly updated apartment. Helpers are upbeat and friendly. They genuinely care about the residents. I will say this - I have to continually stay on top of the med techs and the on-staff nurse to make sure mom's medications are being given properly. I have had issues (more than once) and I have had to correct them. I do not ever assume it's all being done correctly

Independent living is like night and day difference from the assisted living side of this facility. Independent living is very accommodating. The food is very good.