Sagora Senior Living

I think it's going well. My parents aren't real happy with the food. There are a few concerns on some maintenance, and cleanliness issues in the room. My loved one chose them because they were pretty reasonable in price, it's pretty clean, and really friendly.

The people who work their, care very much about each person who loves there. Great atmosphere and lay out of the campus. Really beautiful outdoor area.

They are really good about getting to know everybody (clients and family) and are very friendly. It did take about 6 weeks to get the cable worked out, and I ended up having to contact the cable provider myself. We still haven't worked out the wifi situation (my dad is pretty technical for an older guy and wants wifi). The food is either really good or really bad. Simple foods like chicken are ok, but Mexican dinners, chili, Reuben sandwiches, etc., are not that good. I wish the cleaning of his room was a little more thorough.

I am not local so I don't get the chance to visit my dad as often as my mom does so most of my comunications is feed back from her, she is also responsible for paying the bills. When we admitted my dad in July there was a 10% discount offered to vets that we were able to take advantage of making his monthly fee $4455. After the first month his monthly fee went up to just over $5000 because they said that his incontence justified an extra charge, so much for that 10% discount. Although it states in the contract that they can do this, we told them he had this problem when we admitted him. Then other charges started showing up on the bill and when the billing department was questioned about them they couldn't explane them so they were deleated. I guess what I would suggest to anyone admitting a loved one into any facility is to make frequent visits and make the staff realize that you are keeping an eye on whats going on or else your loved ones may not get the kind of care you expect..

I am not local so I don't get the chance to visit my dad as often as my mom does so most of my comunications is feed back from her, she is also responsible for paying the bills. When we admitted my dad in July there was a 10% discount offered to vets that we were able to take advantage of making his monthly fee $4455. After the first month his monthly fee went up to just over $5000 because they said that his incontence justified an extra charge, so much for that 10% discount. Although it states in the contract that they can do this, we told them he had this problem when we admitted him. Then other charges started showing up on the bill and when the billing department was questioned about them they couldn't explane them so they were deleated. I guess what I would suggest to anyone admitting a loved one into any facility is to make frequent visits and make the staff realize that you are keeping an eye on whats going on or else your loved ones may not get the kind of care you expect..

A very clean and pleasant facility. Staff is both friendly and caring. Cost may be an issue for some potential clients.

Overall we have had a good experience. The monthly rent appears to be a little higher than some others, but that is out weighed by the convenience factor for the family. The staff is very friendly and generally very willing to help. It is nice to feel that Mom is in a safe environment and ever watchful eyes looking out for her when we are not around. A good experience so far.

We've been generally pleased with service at Adante San Antonio. The facility itself is a nice, clean building, and the accommodations for the residents all seem nice as well. They also do a good job with the food.

We did not have a good experience here at all. The facility itself is very nice, the apartments are a good size, and they keep everything clean and well kept. However, one of the administrative staff has been very unpleasant to deal with. I felt like he told us what we wanted to hear before we moved in, and then after our loved one was moved in he became very rude and unprofessional. There have also been issues with the caregivers being inattentive, and the meals having very small portions.

They’re good. They’re just expensive. It’s a very nice place. It’s a worthwhile while. It’s just it’s on the higher end of the spectrum on price. The food is excellent. There were some concerns with the laundry. There’s always been enough parking.

US Memory Care Colleyville is a nice place. People are extremely friendly. The different wings makes it comfortable and spacious. The rooms are nice and the place does not feel crowded. My mom feels safe and secure. The staff takes good care of her by administering her medication, providing 3 good meals per day and striving to get her involved in activities. In general, these types of assisted living locations are not cheap. For the fee, I would prefer to see more variety in the meals (and some better meals). I would also like to see more "brain" activities by using iPads or PCs to stimulate their memory. I think puzzles and throwing the ball around are good, but does not challenge everyone in the location. Finally, although the staff care takers are extremely nice and friendly, there's a perception that most of their work is "baby sitting". Sometimes, they are just sitting around on the couch with the residents. I would suggest that those are times to segregate the group and spend time on "brain" exercises or other activities with some of the residents. Overall, I'm pleased. Still, there's always some room for improvement to enhance the value of the experience.

It was OK, passed the smell test when you went in and for the most part the people did him OK. There's not a whole lot they had to do, but some of the staff was iffy. My dad walked out of the place twice and the called me to tell me that he couldn't stay - I didn't think that was a good way to do that. The place was too huge and I didn't feel like he got the care that he needed. It was literally right on my way home from work and they were very prompt with paperwork so I was a little disappointed that they said he had to leave.

There seems to have been a lot of turnover in staff, and in particular they hired a new director and lost someone that was pretty key to things getting done. It doesn't seem to be as well run as I initially thought it would be. Other than that, the staff is kind and friendly. I think it is a pretty good location. I like that the apartment that my mother has is a nice size an pretty nicely laid out; it has a balcony and a kitchen.

They've been very very good to my mom. We feel that she's safe here. They watch after her medically and overall it's a good place. Sometimes they're a little slow on doing repairs around here but other than that it's great. This is the first place she's been and it was the nicest of anything I looked at - and I looked at a lot.

The apartments only had a fridge, microwave and sink, and my mom likes to tinker in the kitchen, so this wasn't really an option. They were smaller, and it was a lot older. it was right by the railroad tracks so it was extremely loud. It was walking distance from a lot of different shopping options, but that didn't make up for the fact that it didn't have a kitchen. The residents didn't seem engaged. We observed a meal, and none of the residents were talking.

It's very nice but they only provide one meal a day and it's a more elite organization than we were interested in. Not only that but it was dark. The rooms are small and they're dark and they have a full kitchen, which I guess since they only give one meal, might be handy.

My father had to move from another state to be close to me. We found university oaks to be clean, friendly, and they serve delicious and nutritious food!! He has been there 7 weeks and is enjoying the food and exercise programs. They provide activities and "field trips" for the seniors. It is good for him to be able to be independent while having staff and new friends watch over him. So far it is a great choice for him and my family. He does wish they offered more activities on weekends but they keep them busy during the week!!!

The Brennity is one of the nicer assisted living areas in the area. It is clean & has a beautiful setting. We were able to get a discounted rate as they are going thru some management changes. All the staff have been very pleasant. We are encountering more additional charges than we thought I think you just have to build this into the price. t's only been a few days but everyone has been very helpful. Amy in the marketing dept. is great.

He was independent living and it worked out well enough. He had a back door onto a patio that actually went outside and he had a real bedroom. He liked it well enough, the only real complaint he had about it was the dining room. To keep the prices low, and the prices are very reasonable, they had carts and would start on one end of the room with coffee and water and then start back over with salads or the next thing so dinner would be as long as an hour and a half. If you got there late you got whatever they were serving at that point in the rotation. My dad wouldn't eat because he didn't want to be in the dining room that long.

They appear to be understaffed. All of the problems that communities like this have seem to stem from being understaffed. They advertise 24/7 care but sometimes residents have to wait 30 to 40 minutes to get a staff member to help them to the bathroom. When you are paying upwards of $6,000 you expect your loved ones basic needs to be met all the time. The most challenging thing about US Memory Care is that they appear to be understaffed. My parents are genuinely pleased with the facility and the staff and they appear to be happy there. However, my father is starting to complain about the quality of the food and the repetitive nature of what is being provided. According to a recently published weekly menu, five out of the seven days in the week the residents were served sandwiches for dinner.