StoryPoint Group, LLC

Our mother had been home with caregivers when we made the decision to move her to Senior Star. It was the best decision we could've made. She receives excellent care and is treated with kindness and compassion. She turned 100 during the very beginning of the pandemic, so the celebration we planned had to be put on hold. But the staff at Senior Star made cards, decorated her room, sung her happy birthday, and made it a very special day. We highly recommend this place.

I had to move my parents into assisted living very quickly, and Senior Star was very accommodating. It was obvious that meeting the needs of my parents was definitely a priority! Everyone we have met there has been helpful and willing to do anything necessary to help. My parents moved in a few weeks before the Covid shutdowns so it has been hard to fully understand and use the amenities available. I also don't know many people by name since we had limited time going inside the building. Even with the shutdown, my parents and their dog have been well cared for.

We chose Three Creeks because it was very clean and the rooms were nice here. It felt like a better facility overall. My grandmother seems to be happy with her room size, she has just moved over to the assisted living side. She said the food has gone downhill a little bit since covid, but seems to be getting a little better. But she still thinks they could improve in this area. I also think they should provide more activities for the residents, especially right now. Her favorite part about the community so far would be that she really likes the residents and staff members here.

I struggled to find a facility for my brother who at the time was only 58 years old. The Senior Star was willing to take a younger resident & helped me with a program that fit my brother. With their care my brother actually improved over the last 2 years. Thank you, thank you for all your care & support!

I struggled to find a facility for my brother who at the time was only 58 years old. The Senior Star was willing to take a younger resident & helped me with a program that fit my brother. With their care my brother actually improved over the last 2 years. Thank you, thank you for all your care & support!

I really like the customer service - people are very friendly and willing to help me!

The food is like being in a restaurant, very good! All the caregivers are very professional, good and friendly. Therapy has been great as well. Have gotten great electronics support from the executive director which was helpful during this covid time.

People here are so nice - they keep me company and the food's very good. I have no complaints!

It gives me peace of mind knowing mom is safe and being looked after very well. The staff is fantastic and go well beyond their duties with the residence.

Felt at home the minute we walked in. Staff is warm and engaging. Lots of great activities and entertainment. The menu each night looks like a great variety and I wish I could eat here more! We have attended several brunches and holiday events - always first class and the building is decorated beautifully.

Excellent place to live

It has been g wonderful experience for our mother. The staff communicates well when issues arise. The staff is open to change and promotes transparency with their policies and procedures. Improvement ideas are 1) develop an outside area for in person visits that is more appealing (kind of in the parking lot now) 2) put together a form for clients to request items for the family to provide; such as soap, shampoo, depends etc...

Mostly respects the staff. Helpful, caring, knowledgeable. Appreciate that during this COVID mess StoryPoint has kept us amused, safe and well fed. Grateful that none of us have physically been affected. Loves that everyone truly wants to do their best and tries.

[Name removed] and I both feel this is the best place to be. We don't think there is a better place. Best things my wife doesn't have to cook, and the staff is outstanding. Everything they have done during this COVID mess is amazing. You can still drive by my old house and see the divots in my front lawn where I dragged my heels. Best decision I've made.

It is a very friendly community, food is excellent, activities are well planned, there is something going on 24/7. Many different ways to enrich your life!

My mother was worried about moving to Michigan and living in a retirement community! She loves it now that she has been their 4 months! She is a social butterfly and loves 5hat she can do everything she loves without leaving the building. The staff have been wonderful and biggest thing for mom no cooking and doing dishes. Loves the food! She is having the time of her life!

Everything you’d want in a new home! Incredible staff, beautiful accommodations, friendly neighbors, delicious food! 10/10! I would highly recommend.

I have toured several facilities and have never seen anything that compares to this. The staff was warm and friendly, the cleanliness was perfect, we didn't get a chance to sample the food, but it certainly smelled wonderful.

I am a home care nurse with a local skilled home care agency that visits this location to see clients and help with their in home healthcare needs. I have visited this facility a large number of times and am very impressed with the policies they have with cleanliness and their screening process with visitors and workers to help keep their residents safe. The front desk staff are the first to greet you with a smile and a friendly face. After just a few visits they also remember your name and make you feel very welcome! The caregivers and the housekeeping staff also are so friendly when ever I come to see a client! I am very impressed with this facility, from the care they give their residents, to the kindness they show to each and every person that comes through their door.

Very nice accommodations and common areas. Better standard of living than I have seen around this area. They have planned group card clubs and other activities with hair salon. Has Independent Living, Enhanced Living (which I was most interested in) and Assisted Living. The Enhanced Living with care options are very family oriented which would meet the needs of most unless you needed a locked facility. I was impressed with this facility. Brand-New!