StoryPoint Group, LLC

Wonderful place to bring my father so much to do. He really enjoys all of activities and food. His room is clean and well maintained.

I am an RN with Vital Care Hospice of Little Bay, Petoskey. I cannot say enough good things about the Independence Village. The staff there are exceptional and treat all their residence seniors with the greatest of care and compassion. Nurse [removed] is amazing and a truly joy to work with. I will continue to recommend the village to everyone.

I am a community nurse for a local home care co. We care for patients in the Independence Village Community. The staff are very friendly! The building is beautiful and the food can’t be beat! I would recommend my family to reside there!!! You are greeted the minute you walk in the door.

They have a beautiful facility, the staff are very cooperative and supportive. It was a pleasure to visit the facility and I have also done a presentation on Hospice here.

So far, things are going well for my mother since her move to Glen Oaks. My sister just visited her yesterday and her dad that mom is doing great. [Removed] has been wonderful. She goes above and beyond to make sure that she had transportation to get my mother to the facility and came up with a care plan for her. It has truly been a good experience.

I think the staff have been outstanding to my loved one at this community. They have made sure to keep in good communication with my family and I on his treatment plan as well as providing her with great quality of care. I could not have asked for a better group of caregivers to care for her while I am not around. He has no complaints about the food and is slowly starting to get involved in some of the activities they have throughout the week. Overall we are very pleased and would recommend this place to anyone.

No one in excellence

Everyone is so helpful because I don't do things for myself. I like everyone here

I have enjoyed the companionship. Meeting new friends, going to the different groups and making friends over some wonderful meals

I enjoy everything here but I really love the staff. They are so nice and friendly

I like everything here. I have great friends to do things with. This is my home.

I like most everything. I am very happy here. I have been here 1 & 1/2 years

I like the new activities and the outings. It gives me the independence I enjoy while getting the help I need

My wife is doing very well since her move to The Hearth at Windermere. The facility has been a good fit for her and she loves it. The staff are nice and the place is clean, it has been a good experience so far.

This has been my home for 7 1/2 years. It is wonderful. The staff is so kind. I have never heard a curse word of scolding. I am comfortable, and free of all stress

Musical group [removed] (played) on February, was a-ok!

My Dad lives in your facility and seems very content. The people who take care of him are great! I feel good knowing he is having a good day with all the kind people that take care of him

Very nice, good people, very accommodating.

Good environment, well maintained. The staff from administration though house keeping are very responsive and pleasant to work with. Food quality and preperation is very good. I have recommended the facilty to others

I have a very good relationship with some of the staff members at Glen Oaks. [Removed], an LPN is there during the day and answers any questions I have and brings up concerns about my wife. [Removed], the administrator is very friendly and walks around and interacts with the residents and knows most of them by name. My wife is an easy patient and the staff calls her sweetie and honey and are very kind towards her. One day I was in the dining hall with my wife and we saw a lady sitting at the table crying, I'm not sure if she is an Alzheimer's patient and my wife asked me to console her. I walked up and grabbed her hand and told her everything would be okay and to look at the positives. A few days later I saw her sitting with my wife and playing games. My wife is under hospice care here and her hospice volunteer comes in once a week and does a wonderful job. We chose Glen Oaks because it was highly recommend by a friend of mine who's loved one was a resident. It means a lot to me when someone who's been there has such positive things to say. My wife still wishes she was home but understands she can't be. I don't think she would be completely happy anywhere but she's the happiest she can be at Glen Oaks.