StoryPoint Group, LLC

My dad has only been there a little while, but I’d give them a 5+. We’re very pleased! I love them! I love that place! They respond really quickly. They have a lot of activities. I just feel that this is the place to start. I don’t think you’ll find another places… the beauty and friendliness. They were the best.

I have nothing but good things to say! I am really amazed with how many times my loved one has said that he likes it here! The whole family likes it, too! So far, there's nothing I can complain about! My loved one has an upstairs apartment, but it's right around the corner from an elevator. The elevator is right next to a bathroom and the dining room on the first floor! The food is great too! Everyone has been happy with the food! The staff are all so wonderful! They take care of what they need to, and are all so friendly! They have a lot of great activities and things going on! There's also a really nice exercise room! Their apartment is great! It has a big window, and it's bright and cheery! It's got a nice, big closet! It's all kind of open, and it looks so much bigger! What really impressed us was how spotless the whole community is! Everything is so clean! They've also got so many extra little areas to go and sit. There's a nice library, and a nice pool room for the guys. I really think we will end up here some day! I don't think we'll have to check any further. We've been so impressed, and are so happy with this place!

Everyone is so nice.

They are an exceptionally good value. They are very, very good. They are the only ones that have been willing to work with us and meet us halfway. When it comes to food they all have a tremendous glycemic load, and the state has some insane calorie requirements. So there are some nutrition concerns about what is imposed by the state. Some of the meals are almost all starch. That is by no way a reflection on Glen Oaks. When I brought my brother to visit and see, when we walked out he said, "Wow what a find!".

Even though it's pricey, they have been a Godsend! My loved one is having a ball here! She is such a social butterfly, and really enjoys having people around! Also, she's safe here! It really has been wonderful! We haven't met any staff members who aren't as nice as possible. Also, the other residents are supportive and helpful with the transition. They all seem happy and healthy because they have such great care and support here! They are able to talk to each other in such a social atmosphere. We really haven't met any mean or nasty residents here. Also, Jim Belcher is wonderful to work with. I would suggest him to anybody! He has not been pushy at all, and it's been a great experience!

I am 72 and I was there at the wrong time in my life. I was hoping to have my ill husband join me after his physical therapy was done at a nursing home, however, 40 days after I moved into Aurora Ponds my husband was put under Hospice care for kidney failure and died a month later. I had to move out after one month because I wanted to be near my husband and he required skilled nursing care, which is not available at Aurora Ponds. This is a lovely place, near everything but still a very beautiful quiet setting. People are very friendly and you can have a small pet. Laundry facility is so convenient. Everything is so clean. Fresh fruit flavored iced water available all day. Oh how I wish I could afford to go back now that I am alone. I know they will let me come back just to play the piano - my joy is to play for others. They called me the piano lady. There are so many things to do - I was too busy to enjoy them because of visiting the nursing home but I saw the monthly events calendar and it was exciting. It is also a very safe place to walk or ride your bike. Remember, a car ride to Lake Michigan would only be about 45-55 minutes away and lunch at Ottawa Beach Inn would never be forgotten. I speak with authority. Oh and for dessert there is Captain Sunday or Russ's delicious pies or cream puffs. Maybe they will let me drive bus to show you these great opportunities. I could go on and on about Aurora Ponds but see for yourself - it is beautiful.

They are great!! There are plenty of activities and things to do, and my mom has already made friends! The staff come and encourage the residents to participate! They worked with me financially to accomodate our needs! It's just like family here! They really make you feel welcome! Also, the food is awesome! They have real chefs that make the food, and it's delicious! They always have food out - cookies out, and soups out until midnight. The waiters and waitresses are dressed appropriately and their hair is up. The chefs have their big white hats on. The communication with the management is great as well! I go everyday, and they really helped me with setting up physical therapy and doctors. Bonnie and Jim live there, and they are so helpful! They are so welcoming and I'm so glad we found Ponder Creek!

Vintage Hills at Prairie Trail has an inviting atmosphere and its just perfect for my mom who needs assistance in her daily living activities. Once a guru in the kitchen, she has adapted well to being pampered receiving three meals each day. Mom is enjoying meeting new people, adapting to her new apartment, planned activities throughout the day and having her grandkids/dog stay over for the night. There are planned outings twice a week which I'm hoping can be increased in the future. Mom can still living independently while having the security of getting help at a moments notice. The people that assist my mom are fabulous and have really worked with our family to make the transition as seamless as possible.

Overall they do a great job here, I'd give them 5s in all catagories except activites, which I think they could do a bit better in. They're very friendly, and seem very compassionate and concerned about my loved one. They have doctors that come to visit the facility, which is convenient. They also have 24 hour care available, and a nurse practitioner that visits once a week. I've also had a chance to eat here a few times and the food seems very good!

The staff is very, very good, they were a huge deciding factor. It is expensive and in looking into the other ones, it's on the high end of what's out there, but it's worth it. There could be a little more individual attention. There haven't been any complaints about the food. When we went there the first time, they were welcoming him and knew his name already. They have a support group that meets every week for the families of the residents.

I toured this location when I was looking into apartment options. Overall I was very impressed by what I saw here, it was almost a coin toss between this one and the one that I ended up selecting. This is a very nice looking community, the staff are friendly, and all of the amenities I saw looked good. The transportation service seemed to be a bit more limited here, which is a concern to me since I know I won't be driving forever.

The food here is superb! It's delicious, and there's always plenty of it. The food service itself can be a bit slow, so if they could find some way to speed the process up a bit it would be perfect! I'd give them top marks across the board for everything else. It's a very nice looking place, and everyone is very friendly. I suppose they could improve on the activities a bit, but even those are still very good.

we liked it but mom didn't she said it seemed like the people were dressed and acted to highty tighty.

Perfect for Dad. He has placed a deposit for a room there and will move in

My grandmother moved in a couple months ago and we are very happy with the care and service she has been receiving. The nurses and staff are very friendly and are easy to talk to when you have concerns. My grandmothers room and the facility are always very clean. They bring my grandmother the weekly calendar and encourage her to participate in the planned activities.

It's a great place. If a family is looking into them as an option, they are worth the view! They are clean and friendly and it is working out wonderful!

My Mom absolutely loves it here! It's a very nice looking community, and the residents and staff have all been very friendly. They've got plenty of activities going on to keep everyone entertained, Mom loves the shopping trips they take them on once or twice a week. They also offer transportation to and from appointments, which has been a big help.

We were very pleased when we moved my husband's mother into the New England. She started in a one bedroom with a large walk in closet and bathroom out of her bedroom. She moved to a studio later when se wasn't as mobile and had just as nice a place as the one bedroom. The staff was great with helping us and her with everything. ,!! Couldn't have found a nicer place!!!!

It's a real positive experience. The food would be a five, it's good. They involve family members well and keep us informed. They are good at inviting the families to come and join in as well. I think they have a particularly wonderful social worker.

This is a nice looking community, it is well kept and clean. The staff are all very friendly, caring, and professional, and the care they provide is good. They're able to provide the residents with a lot of individual attention. They've also got a good variety of activities to keep people active and entertained.