StoryPoint Group, LLC

Enjoy daily experiences, having staff to have lunch. Staff are nice & helpful in everything I do. There is always something morning, noon and evening. Would recommend to many of my friends.

Our experience has overall been great. A few not so great experiences were missing bed linen, missing glasses, missing blankets. Bed without bed sheets. Staff is kind, but often on devices.

Everyone has been extremely nice. We have cameras in the room due to my mother-in-law's confusion, and she fell 4 times in the first month there (mostly due to her not asking for help). But the secondary benefit to the cameras was seeing how kind and patient the the staff always was with her. We are having an issue with them sending her to ER frequently for non-urgent issues. She has been sent 4 times in the last 2 weeks. Not sure if there are actually any nurses there who can really assess the residents before just sending to the hospital. My mother-in-law really likes the food- mostly that they always have dessert! They have many activities, and they are very proactive in getting the residents to the activities. It is a very expensive endeavor, (thankful that my in-laws saw the value in purchasing long term care many years ago) but as the family all still work full time it is an option that is best for all involved. She gets the care and assistance she needs, and we have some peace of mind knowing that she has 24/7 assistance/care that it is difficult at best for the family to provide.

My mom didn’t have the greatest experience with the nursing staff. But overall she had a good experience at Danbury. The staff was nice. She made many friends while there. The facility was also affordable compared to others that we looked into at the time.

Food/Dining is not what they profess it to be. The meals are reasonably sized. I thought all 3 meals were included but they are not. For Independent living I only get a continental breakfast which I rarely have, and dinner. Dinner is ok 3 times out of the week. I am disappointed. The location is great. I have 5 cats and they let me bring 5 cats. When my cat population decreases I will probably move. The cost is exorbitant. I pay [fee removed] a month. I'm paying for the location, security, and safety which is all the same thing.

I'm not very familiar with Independence Village since they just recently took over. I have heard that the food is not as good as when [removed] owned/managed the facility. The staff is usually very friendly when I go in and visit my parents.

She has not been happy of late with the meals, which is discouraging.

The staff is wonderful. The facility is very clean. The food is very good most of the time. I would highly recommend Danbury of Cuyahoga Falls to others looking.

We've been here a year. Still haven't gotten over leaving our home. But this is the best place for us now. Meals provided and help if it's needed. Lots of activities and nice friends.

The residents are friendly. The staff members are friendly, helpful and Kind. The food could be better.

I would recommend, however new executive director just let the Wellness Director go so we are in a little bit of limbo currently. She knew the residents very well. Mom is very comfortable/content here. She loves the food. I however am here a lot because I choose to be. If I were not, she may not be as content because I help out with a lot.

I would highly recommend the community. The staff is caring and kept Mom engaged. In a small market like this one our choices for care are limited. I was very pleased to find Ludington Woods, and Mom seemed very happy there.

I would recommend they definitely check out the place! They obviously care about the residents and the facilities as they are actively making many ongoing improvements like replacing all the elevators, painting, and new carpeting, as well as a huge list of things. Anything my mom needs fixed in her apartment is done in a timely basis. They also try to implement things the residents request if they can. Like showing a plate of the main meal being served so they can make an informed choice. They are currently doing "Olympic games" with the residents on Friday's.

The staff is incredibly helpful and nice. They try very hard to please and pay attention to the residents. The facility is beautiful and the apartments are as nice as a one bedroom apartment can be. The dining room and music area are spacious and well appointed. It is expensive but the services they provide allow family members to just visit. No need to spend a whole visit doing chores. Plus a wonderful back up for family if visits can't be accomplished for a couple of weeks.

The facility is always clean and well maintained when I visit. The staff is friendly and says hello. I see there are plenty of spaces to be outside of ones apartment and there are planned activities and outings. My mother's main complaint is the food is not low sodium for seniors and not restaurant quality or homemade style as she was told it was to be "chef prepared " food and isn't like the sample menus we were shown upon deciding to have her reside there. She would prefer less seasoning ahead of time and then have choices on the table of salt/pepper and Mrs.Dash varieties.

We have had a much better experience than the first place she was at. She seems to be happier here. They call me with any little or big issues, including putting a band aid on her one time. No one will take as good of care as you would of your family, but we have been blessed at Story Pointe.

Staff learns your name quickly along with your preferences & schedule. Abundant daily activities and special events to keep busy. Staff is generally attentive. Food served in dining room is tasty, but very often run out of day's featured menu items. Facility is near many amenities but also set back in a quiet neighborhood. Facility is clean and attractively decorated. Many common areas and spaces for families to meet outside of the apartment. Hallways are quiet, you don't hear noise from inside the apartment. Residents are friendly and interactive. Facility's physician services & acute pharmacy can be slow initiate treatment compared to seeking care from family physician and retail pharmacy. One limiting factor is shuttle van does not accommodate transport in wheel chairs so resident must be capable of transfer from wheelchair to van seat. Still, overall we are pleased with our decision for placement here.

My mom said the food was terrible. She loved the Fitness room and activities. The nurse staff and administrative was great. The cleaning was not good. We cleaned her room because of that. Overall we would go back if needed. They just lack in staffing for cleaning and cooking. Also the elevator broke often.

New management as of May. Prior management gave more food choices and seemed to have more servers. Running with less. Food is generally good, but less choice and serving times are long. Supportive staff. Fresh and bright though.

My dad did not participate in many of the activities. I believe Lincoln Square was a good place for my Dad. He died in [date removed] . The majority of our experiences were positive. as with all things, nothing is perfect. Our Family would recommend Lincoln Square as a desirable place to age independently. The apartments are spacious and clean. The staff is helpful and friendly. Activities are available to those who wish to participate. Having the availability of three meals a day, I think gave my dad a reason to get up every morning to visit the friends he made.