Sunrise Senior Living

I visited my uncle last week. He was listening to music in the lobby. He looked like he was so content. I live out of state and last I saw him he was in the hospital. I am glad he is well taken care of.

I moved my Mom in last month and she has had a bit of a transition. The team has been so patient and loving. She lives in memory care and the staff is so patient with her. So appreciate how attentive they are.

Sunrise is a life saver for me. My loved one is taken care of everyday. I have no complaints. The staff is wonderful, caring and very good at what they do. I feel confident that he is in good hands, he smiles, and he communicates that he is doing well.

After a short period this place becomes like a familiy and ut quickly eliminated my feelings of lonliness before I came here. It has quickly become my home. And I look forward every morning joining the familiy and it's activites.

Over the time my wife/mother has been a resident we noted consistent care and mental stimuation, she has been provided by all of the staff, we have had contact with. They have been very prompt in noticing and dealing with any health issues and advsing us about them. She is content here.

Sunrise of Severna Park was a great experience for my friend of many years and for those of us who visited her there. She really enjoyed the many activities, including a trip to see the cherry blossoms, playing bingo, charades, trivia, and listening to visiting musicians. The activities staff was energized and creative. All the staff in general were fabulous. Food quality and nutritional value was good. We found it to be a great place. In fact, one of our longtime friends moved her loved one to Sunrise based on my friend's experience.

From the first time we stepped into SSL it felt like home. We visited 5 other places and none of them compared to SSL. The director, [name removed] was very patient and kind with all of our questions. Making the decision to move mom was very difficult but the staff and all the care givers we amazing in helping my mom transition. She was not happy about going but has since settled in and is loving the schedule of events and the delicious meals. I can say enough about the care staff the med techs the cooks and all the management staff. We feel lucky to have secured a home for mom that she feels cared for and I know she is safe.

The care was top notch!!! Would highly recommend this facility. The individual care my father received was excellent. Every staff member that touched Dad truly cared about him as an individual. He was treated with dignity and respect from the time he entered to the day he left to come home. It's a wonderful community!

We had moved dad to another facility in NJ, prior to Sunrise. His behavior and mood was horrible and then we found Sunrise. Sunrise knew how to manage the transition to AL that dad was going through. He is happier and seems to be more engaged in his new home-even as his care needs are changing. They are the best.

Very satisfied in how my brother is well taken care of. Took a lot os pressure off me.

I was pleasantly suprised to find the people here were so congenial and the workers are so amiable and willing to do anything for you.

The choice to leave familiy home was difficult but Brighton Gardens has been a great expereince. Father has made friends and enjoys the day interactions.

Sunrise has always been a very positive environment for my mother. Clean, caring, and very friendly. Only issue is after hours communication (when calling- there are a few times no one answers).

I can only express gratitude and am thankful for all the care that is given to my mother. The caretakers treat my mother as if she was theirs.

We are very pleased with the placement of my mother in B.G. From the stress of moving in, to the care she receives now! The staff is wonderful.

We had a great experience all around, except for a big misunderstanding with billing after Mom left due to medical emergency. For the right resident, it's a great fit -- our case was unusual. I'd imagine most people would feel very happily at home there. It was a really warm and well-run environment; we loved all the staff we met. My mom was mostly paralyzed and dealing with cerebral dementia after a stroke, so she needed home care where I could be with her 24/7.

The staff at Sunrise are great. They are very caring, friendly, and really do make an effort to get to know the residents. They are helpful and do everything to make the resident and family experience the best possible. I would recommend Sunrise Crystal Lake to anyone looking for short-term or long-term care for a loved one.

On the tour the memory care looked great, the friendliness of the staff, the staff to resident ratio and the activities. Yes, I would definitely recommend their memory care section. Staff really cared for the residents. Their hospice care was comforting.

[name removed] who worked with us is definitely a plus. He was patient, kind, understanding of the needs of the elderly and explained as often as we needed. When we filled out the on line forms and had technical difficulties he was very patient and guided us through the forms. Not sure we would have completed them with out his assistance. He met us at the front door and walked us to our suite. He was a treasure especially helping to ease the change of lifestyles to the new residents. He made them feel welcomed and loved from the first moment.

[name removed] was great. We simply choose a location because the level of care that my mom needed was lower than what is offered at your location, so we went somewhere with a community that catered to her needs while giving her the freedom she still craves.