Brookdale

They were great. Facility was pretty and Victorian. People working were gentle and caring and knew how to speak to my mom to gain trust and do what they needed her to do.

The staff learned their names and mine. Always greeting me. The staff helped my parents with what they needed help with and until they were strong enough and was able to do self care on their own. I have recommended this to my friends when they're looking for a place.

Brookdale has been so wonderful with my mom. I can’t say enough good things about the staff. My mom was kicked out of an assisted living bc we couldn’t get her medicine figured out. Brookdale worked with a Dr and got her regulated right away. I am so grateful that they care for her so well.

The people are so cheerful and helpful. The food is subpar and the chef is very cocky, unwilling to take suggestions. Apartment sizes are good. Great location next to Memorial Hermann hospital, Mem City Mall, Costco, HEB.

It's a very nice place and clean. Residents are friendly and caring. Activities are okay.

My grandmother has been at Brookdale of Mandeville in memory care for nearly 3 months. We are very pleased with the level of care.The staff is very friendly. We love the regular communication and updates. Her weight and hygiene have improved tremendously. She is very content.

Brookdale of PGI is a small, family-like community that feels personal and caring in every way. It’s not a big, corporate facility where residents get overlooked, here, everyone truly knows and looks out for each other. The staff are what make it so special. They are kind, professional, and treat every resident with genuine compassion and respect. We have complete peace of mind knowing our mom is in such good hands, surrounded by people who care about her like family. We’re so grateful to have found this amazing place!

Brookdale Central Paradise Valley was an incredible place for mom. The moment I walked into the sun-filled lobby, [name removed] , the maintenance man, welcomed me and made me feel incredibly comfortable, like I was a part of the family. And soon after, [name removed] greeted me and off we went to see the apartments she had available. Before she did, she listened to me. She listened to the description of my mother, and realized immediately what I needed for her. A great, sunny place, help with her recent health issues, and unending support from the nursing staff. All the while, knowing the culinary staff would accommodate her wishes for great food. Mom loved the food at Brookdale. She mentioned that the chef was top notch daily! [name removed] was incredible. She and her staff were always attentive and friendly. She wanted the best for mom and responded to my concerns immediately. I knew mom was in the best place and mom loved it. I would recommend this place to anyone looking for a caring place for mom.

We love Brookdale! All of the staff are so friendly! I toured the facility and was immediately impressed. Everyone introduced themselves and they answered all of my questions. I’m so glad I found them for my mom! She has her own little apartment with a bedroom, bathroom, living room and kitchenette. We are able to visit 24/7, so I don’t have to worry.

Brookdale Tramway is a very comfortable, accommodating, pleasant home for my Mom. She's happy with social activities, the sweet, caring staff and management and her pleasant room. It's a great choice!

Our process getting into Brookdale was smooth and easy. They were very clear with their expectations and kept us informed about when her place would be ready to move in. Staff were very welcoming and attentive, and all of them have been absolutely wonderful! They come to the apartment at least daily to empty the trash and say hello. They do laundry, change the linens, and do a light cleaning weekly. Staff check on her if she does not come down for a meal, and bring the food to her if she's staying in. Coordinated medical services, transportation to appointments if needed, and a comprehensive medical report with her on medical appointments. They handle return paperwork and ensure that orders are carried to completion. Activities are plentiful, and and the staff encourage participation according to residents likes and dislikes. She is very happy, and so are we.

Outstanding facilities, friendly staff. Great location. Food quality is above par, lots of great activities. Great range of services, from Full Nursing Care to independent Living. Very responsive senior staff to nurses and nurse aides. Its a lovely place for our beloved elderly folks.

I moved in to Brookdale North on [date removed]. I have found it to be a great place to live. The apartment was fully refurbished, paint, carpet, new hard flooring, new kitchen with stainless appliances and a functional bar. The people in the community are friendly and always willing to have a chat. I have enjoyed it so far and think it was a good decision.

When mom fell and broke her hip late February I needed to find a place fast for her rehabilitation. Brookdale North Richland Hills bent over backwards to help us get her a room that she could move into quickly with very little hassle. Mom loves all the people who work there and so do I. They treat us like family. Their newly remodeled building is beautiful as well as functional. Brookdale has helped take so much stress off of me in order to help mom get the temporary care that she needs.

I called and spoke to a nice person and the asked finances and my in laws needs and directed me to Brookdale Brighton and wow. Its was and is totally perfect for them. They couldnt be happier and we not to have worries. Highly recommend A place for Mom.

The staff at Brookdale was amazing. Very attentive to my Mother and assisted is every way possible. Would highly recommend to anyone seeking senior living for their loved one.

We chose Brookdale Liverpool because of the geography, recommended, and price. Friendly. Activities were the same old routine. Need to mix up with new activities more. Seems strictly for still independent, and constant base line care. Any changes in health needs difficult for staff to identify and assist. Very, very friendly.

They are great about helping with any questions, making transitions very easy, discussing any of the processes or things the resident needs or family expects. Value for the money - it's hard with nothing to compare it to. It's expensive but all of the options are in this range. My dad used to cared for, loved, happy as he can be in this situation. It's his home because the people of Brookdale work hard to make it that way. I would add, it would be that this transition is very hard on families and there is a lot of information thrown at you and no one knows how to complete it unless you've done it before. The staff at Brookdale made the transition so much easier on my dad who is the resident as well as my mom who had a very hard time letting it happen and the rest of my family who just didn't know how to handle it. They have support sessions. they answer all questions with patience and kindness and they really do care for my dad like he is their family.

The facility is very well maintained and it's all opened and on one floor.Very spacious and you feel comfortable and at home. The staff are very friendly and knowledgeable about all aspects of the facility. They are helpful and always greet you with a smile. They always have plenty of activities for the residents to participate in.Puzzles, games, crafts, movies. Every day is always something different to do. Morning b- fit exercises and trips are always fun for the residents.

There are several outdoor spaces to have visits with your family. They also accommodate meal substitutions. Make sure to have the staff put The patient name in their clothes so laundry doesn't get lost. The nurses and staff are very caring and attentive. We had the best peace of mind as a family while he was here.