Brookdale

I was the caregiver for both of my parents who had complicated medical histories. They lived in two different facilities (with Dad in another memory care unit) before Mom moved into Brookdale Dogwood Creek. I can honestly say this was the best choice I ever made. She started in their assisted living facility. After a 12-day hospital stay, we realized she needed to move into the memory care unit. This is the best memory care unit in town. I would come by for visits at different times of day due to my changing work schedule. The memory care unit always had a welcoming and upbeat feel no matter how challenging the needs of the patients were. The staff members truly took care of the residents. The administrators were available to talk whenever I had questions. Mom's condition kept changing so rapidly, so I needed time and assistance to try to get a good diagnosis on her health. The administrators were patient as I worked with her medical team to put a good care plan in place for her.

I spent years wondering if my mom needed elevated assistance due to her cognitive decline. After some tremendously low moments, I began my search for memory care. After multiple tours I FELL IN LOVE with Brookdale in The Colony. Why? THE STAFF. The director [name removed] is an old soul who genuinely cares for the residents & passes that to the staff. She believes in music & the celebration of Holidays which creates a home kind of setting. Next, the intimate, memory care only, setting. The low number of residents allows your loved one to get AMAZING care. Finally, the program coordinator [name removed] has created an environment of stimulating fun! From field trips, daily games, or an afternoon Happy Hour with loved ones, the resident's cohesiveness is front & center. My mom was in rough shape on day 1, but she has made a miraculous turnaround & is the life of the party now! She needed Brookdale and is beyond happy & at peace & that is so important to me. Thank you Brookdale from the bottom of my heart.

Brookdale has been very accommodating for our family. Enabling us to visit our loved one on a daily basis Has been a true blessing for Mom and family. Staff is very friendly and attentive to the individual residents needs.

Everyone there is wonderful. They are all so kind. The admissions coordinator - [name removed] helped us immensely. The activities are wonderful. It's a beautiful facility. My grandmother is so happy there and we are overjoyed.

5 you all did an awesome job! We have been Impressed by care, getting residents involved in variety of activities and communication with family. Yes, we would recommend this community to other families based on the experience so far.

Our experience has been wonderful from the very first visit. All the staff has been very helpful, polite, courteous and fun. The facility is beautiful to clean. Most of all, my aunt really likes it there and is meeting new friends and enjoying the activities but can also just go relax in her apartment if that is what she was to do, The activities have brought some cake back to her. Thank you.

I am very happy with Brookdale and the experience I've had with A Place for Mom. Everyone is friendly, helpful, and very efficient.

Not enough space to express how much Charleston Gardens means to me as POA/MPOA and my aunt. My aunt hasn't just lived at Charleston Gardens for nine years, she has THRIVED! At 97, they've taken such amazing care and interest in her whole health. So many people to credit but it starts at the top with management. [name removed],[name removed],[name removed],[name removed][name removed],[name removed][name removed],[name removed], and all director I've encounter are phenomenal and consider every resident their family. I live over an hour 1/2 away and had the opportunity to move her closer to me. Although it would be more convenient for me, it would be unfair for her to move from the safe space she's considered home for 9 years. The facility and campus are beautiful and well-maintained. It doesn't feel like an "institution" or nursing home. It is always seasonally decorated and festive. If the time has come for your family to make the difficult decision about placement for your loved one(s) please don't hesitate choosing Charleston Gardens. Nine years is long time to see people for who they are. Skilled, compassionate, dedicated staff is what you will find at Charleston Gardens. This has been the best choice for my family and I'm confident it will be the right choice for yours.

Mom is 99 and change in routine are difficult. Across the board the staff has been welcoming to mom and helped ease the transition a very well run and caring facility.

We toured dozens of place. Looking for Assisted Living with memory care for future. First, the tour and experience was exceptional informative and let us meet with staff and residents to get honest feedback. Priceless. Activities and investment is spectacular-positive in there to get involved. Parents love it! Nursing staff is exceptional! Ever the maintenance has been spot on and positive- great attitude. I only have positive things to say!

Our Dad was born 12/11/1926 and is 98 at this writing. He started needing more care last Fall [year removed] and we had the good fortune of finding Brookdale Georgetown to move him for assisted care. The entire team of caregivers at Brookdale Georgetown are awesome. They sincerely care and they are all easy (and fun) to communicate with.

While caring for my husband and my Father, they have been the best staff. They are very attentive, knowledgeable, responsive and professionally personable. They always strive to make the residents happy, especially with the food. They have a lot of special events and meals for families to engage in too.

I was able to visit the facilities at Brookdale on country club in Cape Coral and it was clean, .the staff was superb and friendly and all of the people that live there seemed extremely content. Would highly recommend this facility for any Senior that chooses to make this move and move into Brookdale of Cape Coral. Thank you for the tour!

This tour was extremely helpful with all that was necessary to know in order to make an educated decision with our family for our loved one.

I was at Blake for 3 1/2 months and [facility removed] for 2 yrs and 4 months. [name removed[ that [facility removed] is the reason I moved.

I think Brookdale checks all the box for the kind of care I'd like my sister to have. Group activities lots of simulating care.

Overall experience: Could not walk when she entered and could walk when she left (10 weeks). They did what need happen for her to walk. Cleanliness: staff kept the place very clean. Friendliness: staff were helpful and often talk to me. Administrative staff always talked and what they could do more. Quality of life: very good because we were they a short time. Administrative staff: always talked to you before prompting. Very helpful in what we could do. Food: food was excellent and lots of options at meals. Activities: Although my wife did not participate. Always asked what she liked. Plenty of activities throughout the day. Value: Excellent Staff and administrative. Object was meant that wife could walk. I think the cost was too much. Objective was meant. My wife and me appreciative of Brookdale...

Dad loved this place first visit. Feels very comfortable in place. Any questions and concerns are addressed immediately and corrected as needed.

The food is almost always good. My father in law is super picky about food and consistently says that they need to do a better job with how they prepare it. I'd like them to know that they do everything possible to make the residence feel like family and I'm not just saying that. They are super nice and accommodating to my father-in-law. The director since the most well thought out written emails every single week that address the residence by name and I really love that. Even when he forgets an appointment and tells them at the last minute, they do everything they can to get him where he needs to be on time and he has never once been anxious about it. He really does love it.

5 all around. I like that it's a smaller facility than some of those sprawling rehabs. I am able to talk to the staff about anything including when I felt an outside rehab facility was trying to pressure me in to putting my dad in long term care. They supported my decision to keep him in Assisted Living as long as possible. The only hiccup was with ordering his medication in house. My dad does not have an RX plan but so far he hasn't needed that many meds and at Kroger they were only a couple of bucks each. Ordering in house stuck him with a $[removed] Rx bill. I had told them I'd get his meds at Kroger for anything that was over $[removed], but apparently there was some miscommunication which has since been resolved readily. My dad is doing well and is close to where I live which is great and I thank you all at Place for Mom for getting him there as I would never have found it and he would have been paying a lot more somewhere else. (Brookdale is very reasonably priced compared to other places).