Heritage Senior Living, LLC.

Being able to place my wife into Sr.Com's memory care wing was a great relief for me. I had a heart attack in May 2021. Sr. Com's took good care of [name removed]while I was hospitalized. I was then able to rent an apt right up the hallway from [name removed]'s room. This enabled me to see and interact with [name removed] every day. There were some days when things could have been better, but Sr.Com's was suffering the same fate as all the other care facilities. A severe shortage of experienced staff. That has all changed now for the better. The entertainment and activities offered for all of the residents is excellent.

My experience comes from visiting a relative within the community. I found the building to be clean and the staff very warm and friendly. There were many residents out and about attending activities and visiting with each other on the porch and in other areas of the building. I was not there during a meal time but my relative has never complained about the food. Overall, I have no complaints and found Senior Commons to be a very nice place. Our family is very happy with our choice.

I think Senior Commons is a nice place and would recommend it to other people. Everybody was very friendly. They kept us informed. Anytime there was an issue, they would call me, no matter what time it was - which I appreciated. My loved one didn't complain about the food. It's expensive, but every place is.

Good place to live i have lived here for a couple years as a resident

It was a well established community. They offered a lot of activities. The staff was friendly. It was a lot more expensive.

Our family had an in person tour and it was a little older community, the hallways were a little darker and just not a lot of light coming in. They did have a nice outdoor area though.

Our family had an in person tour and it is a very beautiful community but it was a little more on the expensive side. The memory care side was on the second floor and it wasn't locked down so it was secured. The outside space was in the middle of the building that had not access to any green nature - could not see really any trees just small planters with flowers.

Staff made me feel welcome and very helpful with the process for my dad to be resident.

My loved one likes the food. The value for the, money is at market value. We picked this place because it was a good location, great quality, and it met the needs of my loved one. Overall, my loved one greatly enjoys the community, has more engery, and has a more enthusiastic view on life.

This was a nice community. The community was slightly larger than we wanted for our loved one.

The staff is great and it is very clean there. I wish they had activities that took them out and about like day trips, going out to eat, etc.

One of many tours, I can say take your time and do research before finding what works best for your loved ones.

Our family had an in person tour and the tour experience was great it seemed like a really nice community, however where our loved ones health stage was at we felt this would be a better place for those who's loved ones are more likely to take advantage of all the different amenities, activities and day trips. very adanvace

I would let others know that they do not have a dietician - so it is the families responsibility to support any dietary needs beyond the basics.

My wife and I and our car started living at the VIlla in [date removed] in a two bedroom apartment. In a short time everyone knwe us and we remembered the names of many of the residents. The first year went by quietly and then COVID-19 hit. The Exec. Dir. had everything organized and immediately put everyone on quarantine, delivering all the meals to our rooms. Logistically a very big job, but was done in a very timely manner and the meals were delivered on time every day. Happy Hour was abandoned with the Activities Dir bringing a cart around twice a week with wine and beer. Several of our neighbors and us would meet in the public sitting area, chat and enjoy ours drinks. In March of 2021 my wife passed away and my cat and I moved to a one bedroom apartment. Since then, I have had a ball going on trips, exercising, taking on the publishing the Villa newsletter and leading a Bible Study once a week. Living at Keystone Villa is so much better than living alone in a big house with all the responsibilities of the maintenance and care of the property, seeing only service people when they come to your door. Oh yes, friends visit, but its better to be able to see people whenever you leave your apartment. Keystone Villas, Douglasville is a very pleasant comfortable place to ilve. it is also important to stay active.

He is forgetful but able to carry on a conversation and remember who we are. I am not sure a facility exists in our area that would be perfect for him We are satisfied with Heritage Green. My father is in memory care mainly because he can't transfer, see or hear. They do seem understaffed and we have hired a sitter to come in 5 days a week. That has made a big difference. He likes to talk and be social. Ideally, he would be in a facility that has other social residents but that is not the case in the memory facility. But the workers are pleasant and seem to enjoy him. He has a roommate who doesn't talk. The rooms and public areas are clean and tidy. Security is good.

Our families experience has been pretty good so far with The Birches, what really stood out to us initially was the friendliness of the staff. When we ask our loved one about the meals she can't really remember but from what we have seem the meals and dining service seems to be just fine. They do have a lot of different activities for the residents, and we really like that our loved one has a little kitchenette in her apartment. Based on our experience we would recommend this community to other families.