Heritage Senior Living, LLC.

Our family had an in person tour and it was a good tour experience but the apartment we wanted for our loved one did not have a kitchenette in them

This community was not at the same level as another community that we were looking at. Everyone there was nice but there was another community that we looked at first and it just seemed like a better experience for my loved one. This community was just not what we were looking for.

I liked Chestnut Knoll. I thought the tour was really good. We just chose a place that was all on one floor.

My mom lived at Senior Commons for 3 years until she passed so my family got to know the facility and the staff pretty well. They all sincerely cared about my mom. We were especially pleased with the med techs who dispense the medication and check on the residents throughout the day. They spend the most time with the residents and were all respectful, kind and hard workers. In addition, we were especially pleased with those at the front desk, those in the dining hall and those in charge of the activities. My mom had a really nice 2 room apartment with a kitchenette. I would highly recommend Senior Commons.

Our family had an in person tour and the person who was supposed to lead the tour was not there so the activities coordinator stepped in. She did a great job, she was very thorough and was able to answer all of our questions. She was able to show us around and even a couple of rooms. However they have so many floors and we did not want our loved one trying to navigate the elevators. Also the parking for the visitors is not desirable

My mother seems to like The Birches.

If you are looking for a personal care home, I would recommend you seriously consider Senior Commons at Powder Mill for your loved one. My loved one is adjusting to the community and the staff have been responsive to the family. The only issue that we have had was with medication; however, it has worked itself out. Bingo, games, and more are some of the activities available for the residents. There is a variety and choices of food for the residents to choose from.

very friendly staff. very clean welcoming in all aspects. would recommend for anyone with loved one in need of care.

I would say to check this community out for you or your loved one. You may like it or you may not depending on your loved ones needs. They have activities like bingo, cards, work out classes, and more for the residents to do to stay busy and social. The tour was great and they were able to give me what i needed and what I didn't get I was able to call and ask questions.

This community had a very corporate feeling it was very large and not the feeling that I was looking for for my loved one. This community just felt more corporate than homey and assisted living. The tour was great and the community followed up and gave me all of the information that I needed.

We chose Keystone Villa because it was recommended to us through a family friend. It is very close to home as well which worked out great for us. As far as pricing, it was a little more than we wanted to pay, but for the care that was received, we had no complaints. The apartment sizes varied, we went with the studio because of pricing but they offered 2 bedrooms and double rooms as well. The layouts were very nice from what we saw. I would recommend them to others who are looking.

The staff really care about our mother, they really have that genuine care. They are very good about communicating to us and supporting different care plans. We really have nothing bad to say about The Birches community. She is rally enjoying the meals and dining service, and is loving all the different activities that are offered throughout the week. She is really able to expand her friend circle and be around people with the same similarities.

The staff were very pleasant and helpful which makes a big difference in the overall experience.

During our loved ones stay we thought Senior Commons was a very nice facility, everybody there was so friendly and welcoming. Our loved one was passed the point of being able to take part in the activities, but if your loved one was active enough they would really enjoy the activities. Our only problem we had at times, is we had to repeatedly try and get our loved ones basic care needs in a routine - for example, bathing, changing, etc.

I really don't have any complaints, they are very attentive to her, it is clean, and the location is great. I do think they are short staffed though and there is not much going on activities wise in the memory care side. I think they could use improvement on that so residents are not just sitting or wandering around. Other than that I think it is a great facility and they do the best they can. I would recommend Traditions of Lansdale to others looking.

We had a really good tour with Chestnut Knoll. The facility was very clean and did not have any smell to it when you walked in. Due to his care increasing, it was just not going to be the right fit.

Our family had an in person tour and its a smaller community, all on one level which was nice. The staff members we met with during our tour was very responsive.

I am very satisfied with this community. My mother is very content and has adapted really well. She seems to enjoy it here for sure. There are some days that they do not have activities but 5 out of the 7 days they have it. They are short staff due to covid.

We had a good tour experience with Heritage Green and Daybreak. We were looking for a facility that had an upfront fee with no add ons and they do a tiered system based on care here.

With the staffing shortage sometimes the response time is longer than what it should be.